We are seeking Peer Support Specialist for our Adult Community Clinical Services Program (ACCS)!
As a Peer Specialist for North Suffolk Mental Health, you’ll build supportive relationships that promote empowerment and self-learning. The Peer Support Specialist position is designated for a person who has lived experience and wants to help guide others through the recovery process.
The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs. This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

We have full and par-time, positions available in Boston, East Boston and Chelsea. Please indicate preferred shift in application.

Expectations of the Role:

  • Support persons served through Life and Care transitions, including visiting a hospital or other restrictive setting in order to provide connection and
  • transition planning.
  • Help clients establish goals to aid in their recovery
  • Educate non-peer staff about self-directed care and how to best support a person through risk and crisis situations.
  • Use peer-supported Evidence Based Practices including WRAP, Motivational Interviewing, mindfulness exercises, Stages of Change, and others
  • Commit to becoming an Agent of Change through presenting regular trainings and periodic in-service trainings for non-peer staff
  • Provide support through self-disclosure of one’s own experiences and the tenets of Recovery to develop the skills for self-advocacy
  • Facilitate and co-facilitate skill-building, mutually supportive groups, and emphasize the importance of quality of life activities and community membership.
  • Actively participate in North Suffolk peer team membership through recovery events
  • Seek Continuing Education in the Peer Support field to ensure that best practices are upheld and that emerging evidence is incorporated into the work

What You’ll Need:
Education: Must possess or be willing/eligible to obtain one of the following Certifications within the first six months of employment:
Certified Peer Specialist (CPS)
Certified Addiction Recovery Coach (CARC)
Family Partner
Experience: Must identify as having Lived Experience of a Mental Health Diagnosis, a Substance Use Addiction, Extreme States, or Trauma that has caused significant life disruption and possess a desire to share those experiences in a purposeful and intentional way to influence the mental health system and provide recovery oriented support to those in ACCS services.
Skills: Driver’s license preferred but not required. Must be CPR/first aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

NSMHA is looking for Spanish speaking Care Coordinators to join our team!  Be proud of what you do! Develop your clinical skills in a supportive team environment, and gain experience that you will use for the rest of your career.

Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities. The Intensive Care Coordinator (ICC) position is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model. We support families to recognize small areas of progress that builds into major changes. For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team. As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.

This ICC position is a unique opportunity to network, develop community connections, and get exposure to diverse mental health, medical, and educational systems. If your passion lies in making small changes that will create a big impact, we want to talk to you!

This position is temporarily remote.

What You’ll Do:

  • Gather information for the completion of strengths based comprehensive home-based assessments.
  • Support with the identification and development of natural supports within the family’s network
  • Facilitate regular Care Planning Team meetings
  • Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.
  • Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.
  • Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
  • Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
  • Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.

What You Need:

  • Education: Master’s degree or bachelor’s degree in relevant mental health field required (including but not restricted to, counseling, family therapy, social work, psychology, etc.)
  • Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment. Must have Driver’s License and reliable automobile. Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.
  • Experience: Familiarity with child & youth serving programs preferred.  Bilingual candidates strongly encouraged to apply! We offer a 12% language differential pay! Please note language skills on your resume.

Competitive & Comprehensive Benefits:

  • Continual Professional Development encouraged!
    • LICSW and/or LMHC supervisory hours available
    • Education Reimbursement/Access to CEUs
    • Weekly individual and group supervision and monthly full staff trainings provided
  • Paid Time Off
    • Two weeks’ Vacation per year (three weeks after 2 years of service)
    • 12 Sick Days per year
    • 10 Paid Holidays per year
  • We offer a 12% language differential pay! Please note language skills on your resume.
  • Health & Dental Insurance, with generous employer contribution
  • Employer-Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Pet Insurance
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Internal Advancement Opportunities
  • Access to Credit Union Banking

NSMHA is looking for a Care Coordinator to join our team!  Be proud of what you do! Develop your clinical skills in a supportive team environment, and gain experience that you will use for the rest of your career.

Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities. The Intensive Care Coordinator (ICC) position is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model. We support families to recognize small areas of progress that builds into major changes. For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team. As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.

This ICC position is a unique opportunity to network, develop community connections, and get exposure to diverse mental health, medical, and educational systems. If your passion lies in making small changes that will create a big impact, we want to talk to you!

This position is temporarily remote.

What You’ll Do:

  • Gather information for the completion of strengths based comprehensive home-based assessments.
  • Support with the identification and development of natural supports within the family’s network
  • Facilitate regular Care Planning Team meetings
  • Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.
  • Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.
  • Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
  • Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
  • Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.

What You Need:

  • Education: Master’s degree or Bachelor’s degree in relevant mental health field required (including but not restricted to, counseling, family therapy, social work, psychology, etc.)
  • Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment. Must have Driver’s License and reliable automobile. Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.
  • Experience: Familiarity with child & youth serving programs preferred.  Bilingual candidates strongly encouraged to apply! We offer a 12% language differential pay! Please note language skills on your resume.

Competitive & Comprehensive Benefits:

  • Continual Professional Development encouraged!
    • LICSW and/or LMHC supervisory hours available
    • Education Reimbursement/Access to CEUs
    • Weekly individual and group supervision and monthly full staff trainings provided
  • Paid Time Off
    • Two weeks’ Vacation per year (three weeks after 2 years of service)
    • 12 Sick Days per year
    • 10 Paid Holidays per year
  • We offer a 12% language differential pay! Please note language skills on your resume.
  • Health & Dental Insurance, with generous employer contribution
  • Employer-Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Pet Insurance
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Internal Advancement Opportunities
  • Access to Credit Union Banking

NSMHA is looking for a Family Partner to join our Community Service Agency!  This paraprofessional position provides a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed youth for the purpose of addressing the youth’s emotional and behavioral needs.  This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

This position is temporarily remote.

What you’ll do:

  • Engage the parent/caregiver in activities in the home and community.
  • Assist the parent/caregiver in addressing one or more goals on the youth’s treatment plan for Outpatient or In-Home Therapy or Individual Care Plan.
  • Coordinate Intensive Care Coordination Services with the Care Coordinator within the agency and Hub providers outside of the agency.
  • Assist the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Deliver services in the parent/caregiver’s home and community.
  • Participate, attend and support parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
  • Maintain regular contact with the parent/caregiver (face-to-face and telephone).
  • Provide family education, advocacy and support to youth and family.
  • Monitor, review and update the ICP to reflect the changing needs of the youth and family.
  • Adhere to policies and procedures governing client rights and confidentiality.
  • Complete appropriate documentation of service delivery in a timely manner.

What you’ll need:

  • Education
    • BA in a Human Services field and one year of experience OR
    • Associates degree in a human service field and one year of related experience OR
    • High School diploma/GED and a minimum of two years relevant experience.
  • Experience: 
    • Experience as a caregiver of a youth with special needs (preferably mental health needs).
    • Experience working with parent/caregivers and youth with Serious Emotional Disturbance.
    • Experience navigating any of the child and family serving systems.
    • Familiarity with child & youth serving programs
  • Skills:
    • Bilingual Spanish preferred (please indicate language skills on application)
    • Valid Mass drivers license and offsite travel required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a School Navigator to join our team!  The School Navigator provides intensive case management to vulnerable 8-13 year old students and their families within a school based setting.  This position is based in the Winthrop school system.

This position is temporarily remote.

The School Navigator works with students to implement the tasks identified on their individual change plan and amends as clinically necessary or recommended by supervising clinician.  You will for to identify family needs through clinical assessment and refer students/families to appropriate services, as well as assist families in navigating social service programs.  Work with students to identify, develop and facilitate engaging and age-appropriate activities for an after school setting which are trauma informed and developmentally applicable.

What you’ll do:

  • Outreach and engage children and their families referred by school administration, teachers and law enforcement
  • Establish weekly individual and group contact with each student on case load.
  • Maintain weekly communication with family, teachers and collaterals involved with client.
  • Conduct home visits as needed
  • Provide information and referral, resource advocacy, and other direct services to help families promote healthy habits to reduce the risk of addiction and criminal involvement.
  • Assist collaterals in supporting families as they strive to meet treatment goals and maintain appropriate communication with respect to confidentiality.
  • Participate in family events, after school field trips, and other incentive based activities
  • Provide education, advocacy, and support on child and parenting issues and information to client families.
  • Utilize mediation techniques to help families solve conflicts.
  • Assist in crisis intervention.
  • Provide consultation to partnering agency staff
  • Maintain all confidentiality and all other professional standards and attend staff meetings and bi-monthly clinical reviews as required.
  • Prepare and maintain documentation.
  • Transport (drive) clients throughout the community to attend to doctor appointments, shopping needs, important errands, etc
  • Provide on-call (beeper) coverage as required.
  • Some weekends / evening hours required.

What you’ll need:

  • Education:  High School diploma/GED required, Bachelor’s Degree in a related field preferred or at least three years of direct training and experience working with young children, adolescents, and families.
  • Experience:  Previous experience with crisis intervention, trauma sensitive populations, family preservation work, and mediation desired.
  • Skills:  Must have a valid Massachusetts Driver’s License.  Bilingual Spanish preferred – please note any language proficiency on resume/application.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities