Community Behavioral Health Center

Community Behavioral Health Center (CBHC) Emergency Services / Mobile Crisis Intervention (MCI)

North Suffolk Emergency Services / MCI team provides a comprehensive, highly integrated system of crisis evaluation and emergency mental health treatment services to Charlestown, Chelsea, East Boston, Revere, and Winthrop. This team serves individuals of all ages; those experiencing other psychosocial stressors, and acute psychiatric/behavioral health needs.

North Suffolk 24/7 MCI Crisis Line: 888-309-1989

This toll-free number is available for both adults and children and can be used 24 hours a day, seven days a week to obtain emergency behavioral health services. Staff at the 888-309-1989 NSCS crisis Call Center will provide support, information, referrals, or arrange an in-person evaluation.  The Call Center will dispatch mobile clinicians to intervene at the site of the crisis or clients may walk in 24 hours a day, seven days a week at 14 Porter Street, East Boston MA. *Please call 888-309-1989 if outside regular business hours.

Services that MCI offers include:

  • Immediate information & referrals
  • Psychiatric evaluation
  • Crisis intervention and treatment 
  • Referral for ongoing treatment

Emergency Mental Health Services Boston & Surrounding Communities

Our Emergency Services / MCI teams serve Charlestown, Chelsea, East Boston, Revere, and Winthrop. They operate out of:

NSCS Community Behavioral Health Center
14 Porter St.
East Boston MA, 02128

Crisis call center: 888-309-1989
Crisis services available on-site and mobile 24/7

For urgent and *routine business hours: 
Monday – Friday from 8:00am – 8:00pm
Saturday & Sunday from 9:00am – 5:00pm