As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Salary: $14.50-$15 per hour

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

*Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

North Suffolk is seeking Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Case Manager for our residential recovery program!  The Case Manager provides case management services in a structured residential Substance Use Disorder setting, through education and life skills to help people transition in to sustainable recovery.

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Document and maintain all individual residents’ records.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Work with treatment team to ensure cohesive daily communication.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting
  • Support residents with compliance of the medication procedure policy.
  • Participate in upkeep and maintenance of program.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s degree in a related field preferred.
  • Experience:  One to two years experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are offering a $5,000 sign on bonus for this position.

NSMHA is looking for a Clinical Coordinator to join our Meridian House team!  The Clinical Coordinator reports to the Director of Addictions and works in collaboration with the House Manager and Clinical Manger of Ambulatory Services.  This position is responsible for the overall coordination of clinical matters including supervision, investigating client grievances, recommending programmatic changes, interfacing with other providers, utilization review of medical records, and providing direct services to clients.

Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Coordinate with the Intake Coordinator to approve appropriate clinical placement ensuring ASAM criteria is met upon admission.
  • Complete Adult Comprehensive Assessment and Individualized Action Plan upon admission.
  • Coordinate with prescribers, Manager of Rapid Access, Central Triage Team and Outpatient Clinical Team to ensure comprehensive and coordinated clinical services
  • Provide appropriate supervision and support to case managers and counselors
  • Coordinate and monitor care received by all residents to assure appropriate direct care, case management, continuity of care, and transitional services are provided.
  • Maintain quality of care according to standards and procedures outlined in DPH regulations and other contractual obligations.
  • Attend committees as required or assigned by the Director.
  • Assist in the development of a training schedule for the staff and provide clinical consultation to staff and community.
  • Provides rotational after hours on-call coverage.
  • Provides direct clinical services to the residents of Meridian House as needed.

What you’ll need:

  • Education:  Master’s Degree in one of the following disciplines or closely related field:  Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work.  LICSW or LMHC preferred.
  • Experience:  A minimum of three years providing clinical  work in a substance abuse treatment setting.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for Relief Workers to join our team!  As a Relief Worker you will be responsible for the health, safety and quality of life of individuals living in our Addictions Residential Programs.  These programs are considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.  Programs located in East Boston and Chelsea.

The Relief Worker is a per diem position.

What you’ll do:

  • Ensure the health & safety of the individuals at all times through a conscientious awareness of their activities & assist as needed.
  • Assist in implementing, teaching, and assisting individuals with IAP goals and objectives.
  • Ensure proper administration and documentation of all medication.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

Requirements:

  • Education:  High School Diploma or GED required.  Bachelor’s in a related field preferred.
  • Experience: Six months experience working with individuals with substance use disorders.
  • Skills: Mass Driver’s License required. Must have the ability to become medication, SFA and CPR certified within five months of hire (training provided)

North Suffolk is looking for a Recovery Specialists for our residential substance use program!  The Recovery Specialist is responsible for the health, safety and quality of life of individuals in a residential setting through advocacy, teaching and service planning, individual and group counseling. This is a 40 hour per week position with no weekend hours and no on-call requirement.

What you’ll do:

  • Guide and assist residents on meeting treatment plan goals
  • Oversee the milieu to ensure residents are safe and supported
  • Provide essential group and individual supports to a diverse community
  • Receive weekly individual supervision (towards licensure, if needed)
  • Be a vital member of a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, recovery coaches, and administrators

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s degree preferred.
  • Experience:  Minimum of 1 years’ experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are currently offering a $5,000 sign on bonus for this position.

The Residential Program Director is a unique position within the North Suffolk Mental Health Association in that it requires both administrative and nursing skills to effectively manage a group home of four residents with complex psychiatric and medical needs. This position oversees the day to day functioning of the group home, provides supervisory support to a team of direct care staff and an RN who assists in all medical facets of the program, and provides medical expertise in the management of residents’ symptoms and treatment.

Salary: $70,000- $83,584 a year based on experience.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage persons served and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons served to help them to create goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Use evidence based practices, including motivational interviewing.
• Advocate for persons served to make informed choices to further their own recovery.
• Assist in identification and practice of skill building interventions that equip persons served to live in the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons served in order to facilitate their recovery and maximize integration into the community.
• Lead the hiring process for residential staff and ensure that all staff are properly oriented and are trained in all mandatory trainings.

•Collaborate with internal and external providers to coordinate all forms of care for persons served including medical, psychiatric, social, housing, financial, and legal issues.

Qualifications:
Education/Licensure: LPHA licensure required: R.N. Preferred, LICSW, LCSW, LMHC, LRC, LADC1, M.D., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Familiarity with basic computer use (email, word processor, Excel) and electronic health records software (e.g. Ehana). State welfare programs familiarity. Must be MAP certified and CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits Package:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

We are currently offering a $500 sign on bonus for full time direct care positions.

As an Overnight Support Specialist for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Schedule:  11pm – 7am.  Full and part-time positions available. Please indicate preferred shift/day availability in application.

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

Education: High School degree or GED required; Bachelor’s degree in a similar field, preferred.
Experience: In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: You must be able to communicate effectively both verbally and in writing. Valid driver’s license preferred.  Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental ill

The Behavioral Clinical Manager supports individuals and staff in the Developmental Services Division, supervising the clinical team staff members. This person is responsible for the day-to-day functioning of the DS Residential department’s clinical behavioral services and quality of such services as assigned by the Director of Residential Services. The Clinical Manager plays a major role in the ongoing overall training of the DS Residential department’s direct service and management staff. They also play a role in the development and implementation of Person Centered Planning and Positive Behavioral Supports techniques and protocols/strategies. The person contributes to the leadership of the department in developing and providing quality services based on person centered models. The Clinical Manager is responsible for writing, implementing, and training positive behavior support plans, developing data collection systems and analyzing the data to make decisions. The positive behavior support plans will be based on the principles of Applied Behavior Analysis (ABA) and will include pre-cursors, identified problem times, proactive strategies, and responses to target behaviors that are specific to each individual. The Clinical Manager must be able to work in a team environment to help adults improve social, work, and or daily living skills, while helping to reduce maladaptive behaviors. The Clinical Manager will help evaluate the effectiveness of positive behavior support plans and make any necessary changes to help individuals learn new skills and behaviors more effectively. The person will attend meetings in which they collaborate with psychiatrists, therapists, doctors, direct support staff, house managers and others.

What you’ll do:

  • Supervise the DS Clinical team members, including the Assistant Clinical Manager, Supports Specialist, and other positions as assigned by the Director of Residential Services, ensuring that regular individual supervision takes place and ensuring that the quality of their work upholds the mission of North Suffolk’s commitment to quality for all persons served.
  • Develop and provide trainings during staff meetings and house visits in regards to positive behavior support plans, target behaviors, functions of behaviors, interactions with individuals, data, reinforcement, etc.
  • Respond to crisis situations when applicable.
  • Understand the characteristics of a wide range of intellectual disabilities, mental health diagnoses, as well as disorders such as autism spectrum disorders and acquired brain injury.
  • Complete necessary ISP documents as needed and submit via HCSIS.
  • Review incident reports, assess behavior related to incident reports and help make sure all incident reports are submitted appropriately and in a timely manner.
  • Participate in the development of proposals and/or grants.
  • When individuals are hospitalized, communicate with the facilities for updates and coordinate team meetings and intake and discharge meetings when appropriate.
  • Attend and maintain necessary certifications, CEUs and trainings.
  • Other duties assigned by the Director of Residential Services.
  • Work is primarily sedentary, however off-site travel is required to attend group homes, meetings, client functions/appointments, trainings, etc.

What you’ll need:
Education: High School Diploma required. BCBA required. Those in process of becoming a BCBA are welcome to apply.

Experience: Experience with function based behavioral assessment and treatment required. Supervisory experience preferred. Five years of related direct experience with individuals that have Developmental/Intellectual Disabilities required.

Skills: A valid driver’s license and vehicle are needed. Advanced Welle certification (will be trained when hired). Minimum of intermediate level skills in EXCEL, WORD, and Power Point.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12
  • Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

 

We are currently offering a $500 sign on bonus for full time residential positions!

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Full and part-time positions available in Chelsea, East Boston, Revere and downtown Boston.

Salary range: $15.50-$18.00 per hour, depending on program placement.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: High School Diploma/GED equivalent is required. Bachelor’s Degree is highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
  • Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.