As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

NSMHA is looking for an Emergency Services Clinician (Overnight Shift) to join our team!  Are you looking for a career with new experiences everyday? One that provides you with opportunities and challenges that allow you to grow? This is a fast-paced dynamic position with exposure to a wide variety of clinical populations and settings. As a clinician you will develop your assessment and diagnosis skills (acumen) while creating relationships with community stakeholders. The Emergency Services Clinician provides direct emergency psychiatric clinical services, coordination and consultation to other care providers. This position is perfect for someone looking to work out in the community and not behind a desk!

This shift is is Sunday – Wednesday 10pm – 8am.

What you’ll do:

  • Prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks.
  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers.
  • Provide mobile psychiatric services to clients in coordination with other community service providers.
  • Provide brief crisis intervention follow-up, as indicated.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.
  • This is an on-site position, with the expectation of mobile response, in addition.
  • Weekends, Holiday and shift rotation will be required.

What you’ll need:

  • Experience: Minimum one year in a psychiatric emergency service or similar setting required.
  • Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.
  • Skills: Must have access to a car and possess a valid driver’s license. Working knowledge of emergency services procedures preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.