As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea,  East Boston, Revere,  Saugus, Waltham, West Roxbury and Winthrop

RESPONSIBILITIES

  • Administer medication according to the Medication Administration Plan (MAP)
  • Schedule or assist consumers in scheduling routine and preventative medical appointments
  • Assist consumers with daily living activities, self-help skills, and socialization
  • Participate in housekeeping and maintenance of the house and vehicle.
  • Comply with mandatory staffing ratio of the program at all times.

REQUIREMENTS

Education: High school degree or GED required; Bachelor’s Degree in related field preferred

Experience: One to two years human services experience with similar population preferred

Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As the Awake/Asleep Overnight Counselor for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting (MH or DS) during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements.

Full and part-time positions available in Chelsea, Revere, Winthrop, West Roxbury, Hyde Park and Saugus. Please indicate preferred shift and City in application.

Expectations of the Role:

  • Be awake/asleep (dependent on need), and available to individuals during overnight shift until individuals have left program, or until the morning staff person arrives.
  • During awake hours, check in with staff, individuals who are awake and complete a walk-through of the program.
  • Read the staff communication log and review behavior plans.
  •  Perform household maintenance and upkeep activities as needed.
  • Write log notes at end of shift, noting any incidents and maintain regular communication
    with other team members.
  • Performs all duties based on individual’s needs and schedule.
  •  Monitor and insure health and safety of individuals.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for individuals.
  • Perform tasks on the cleaning checklist.
  • During the week, wake individuals up for day program, assist with showering and dressing for the day. Make sure clothing is clean and appropriate for the weather.
  • All other duties assigned by manager.

What You’ll Need:

Education: High School Diploma/GED equivalent required

Experience: Zero to six months’ experience with population that has severe and persistent mental illness and/or substance use disorder.

Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As an Overnight Support Specialist for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Schedule:  11pm – 7am.  Full and part-time positions available. Please indicate preferred shift/day availability in application.

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

Education: High School degree or GED required; Bachelor’s degree in a similar field, preferred.
Experience: In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: You must be able to communicate effectively both verbally and in writing. Valid driver’s license required.  Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental ill