As the Residential Clinical Coordinator, you will report to the Residential Program Director and/or Assistant Residential Program Director.  Under their supervision, the Residential Clinical Coordinator leads the ICGLE in the assessment, treatment planning and service delivery processes and is responsible for determining persons’ need for rehabilitative services.

The Residential Clinical Coordinator oversees the development of the persons’ treatment plan and subsequent reviews and revisions to ensure the goals, objectives and interventions reflect the Clinical Formulation-Interpretive Summary and the prioritized assessed needs. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Monday-Friday 9a-5p.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Participate in the development and implementation of Safety Plans and Crisis prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  • All other duties as assigned by the Residential Program Director/ Assistant Residential Program Director.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred.  Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

We are seeking full time Clinical Coordinator for our Adult Community Clinical Services (ACCS) program. As the Clinical Coordinator, you will lead a team and provide care management for the person engaged in services. The Clinical Coordinator will use interventions to provide person-centered assessments, service planning, and coordination of care.

We are currently offering a $5,000 sign on bonus for this position.

The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs. This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

The Clinical Coordinator provides community-based support to people with psychiatric and substance abuse disorders living in a residential home or an individual living arrangement. The Clinical Coordinator will meet with clients frequently and assure all clinical needs are assessed and coordinated across the system.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Collaborating with outpatient clinic providers and BH CP.
  • Identifying the skills a client needs to live independently (cooking, paying bills, cleaning).
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Organize and lead individual and group social activities that structure each persons time, increase social experiences, and provide opportunities to practice social skills.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred. Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As a Clinical Residential Service Coordinator you will be the Management Supervisor providing administrative and clinical oversight, guidance and supervision to the ICGLE/ IMGLE in the Adult Community Clinical Services. The Clinical Residential Service Coordinator, a licensed clinician, reports to the Director of Residential Services for Administrative supervision and to the Senior Director of ACCS for Clinical guidance. The Clinical Residential Service Coordinator leads the Residential Program Director and staff efforts in the engagement, assessment and treatment planning process for persons living in the ICGLE/ IMGLE.

We are offering a $5,000 sign on bonus for this position.

Expectations of the role:

  • Engage people and partner with them to improve their health and wellness
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests
  • Responsible for the approval and submission of all forms (ex. timesheets, agency agreements, policy sign-offs) and training of internal agency procedures for all supervisees.
  • Provides clinical and administrative supervision to the clinical coordinators and clinical supervision of other staff
  • Actively participates in the agency Quality Enhancement Processes, ensures use of QE information in the identification of issues, and development of solutions and plans in response to those issues.
  • Function as a primary liaison with community resources
  • Provide on-call responsibilities including on evenings and weekends in rotation with other clinical staff.
  • Audit confidential charts and MAP and Rep-Payee documentation for completeness and for quality.
  • Participate in regularly scheduled, ongoing utilization management review processes to insure that all people are receiving individualized, flexible services that meet their immediate rehabilitation and recovery needs.
  • Assist with hiring staff in the ICGLE/ IMGLE.
  • All other duties as assigned by the Clinical Residential Coordinator/ Director of Residential Services.

What you’ll need:

Education/Licensure: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist.

Experience: At least 6 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.

Skills: Must have a Driver’s license.  Must be MAP certified with five months of hire.  Must complete CPR/First Aid certification during orientation.

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Program Director for North Suffolk Mental Health Association, you’ll be in charge of an intensive group living environment within the Adult Community Clinical Services Program. The Residential Program Director, a licensed clinician, reports to the Clinical Residential Service Coordinator and leads the ICGLE staffs’ efforts in the engagement, assessment and treatment planning process for persons in the program. The Residential Program Director provides administrative leadership, supervision and direction for all team members in ICGLE.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Insures that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborates in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors
• Use evidence based practices including motivational interviewing.
• Advocate that persons need to make informed choices to further their own recovery.
• Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
• Leads the hiring process for residential staff and ensures that all staff are properly oriented and are trained in all mandatory trainings.

What you’ll need:
Education/Licensure: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities