The Deaf Team Clinical Coordinator reports to the Program Director and Assistant Program Director.  Under their supervision, the Clinical Coordinator leads the team in the assessment, treatment planning and service delivery processes for deaf persons served and is responsible for determining persons’ need for rehabilitative services. The Clinical Coordinator oversees the development of the deaf persons’ treatment plan and subsequent reviews and revisions to ensure the goals, objectives and interventions reflect the Clinical Formulation-Interpretive Summary and the prioritized assessed needs. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. The Clinical Coordinator for the Deaf Team provides team leadership and clinical supervision and guidance to direct care staff.

Expectations of the role:

  • Engage deaf persons and partners with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Provide clinical services in timely and flexible ways that are consistent with the principles and practices of trauma informed care and person centered approaches.
  • Be knowledgeable of and use evidence based practices including motivational interviewing, SBIRT, Harm Reduction, Stages of Change and Housing First and other relevant best practices.
  • Provide supervision, mentoring and modeling of evidence based practices with direct care staff.
  • Advocate that persons need to make informed choices to further their own recovery.
  • Collaborates as needed with Worcester Recovery Center and Hospital’s inpatient Deaf unit.
  • In collaboration with other members of the Integrated Team, participate in comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living and family structure and relationships.
  • Gather information about community agencies and families to assist staff in the provision of services.
  • Carries out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.
  • Complete, sign and date the Clinical Formulation-Interpretive Summary and Prioritized Assessed Needs sections of the Assessment to authorize rehab option billing.
  • Participates in providing on-call services including on evenings and weekends per on-call schedule.
  • For persons who are assessed as being unable to self-administer medication, participate in medication administration per MAP and DMH policies and protocol.
  • Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help people obtain services and supports including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., SSI, SSDI and veterans’ benefits) or housing subsidies, supported housing (e.g., adult foster care, paid roommates, meals brought in for those who need it); money-management services and transportation.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.
  • Serve as a liaison to courts, including filing for Section 35s.
  • All other duties as assigned by the Program Director.

What you’ll need:
Education: LPHA designation that is recognized under Massachusetts law is required.
Experience: Previous experience in the provision of clinical or rehabilitative services to deaf and hard of hearing adults with chronic and persistent mental health issues and/or substance use disorders preferred. Previous supervisory experience preferred, but not required.
Skills: The preference for this position is that the employee is a deaf individual; at a minimum, if the employee is not deaf, he/she must be ASL fluent. Must have Driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided).

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

We are currently offering a $5,000 sign on bonus for this position.

The Residential Program Director is a unique position within the North Suffolk Mental Health Association in that it requires both administrative and nursing skills to effectively manage a group home of four residents with complex psychiatric and medical needs. This position oversees the day to day functioning of the group home, provides supervisory support to a team of direct care staff and an RN who assists in all medical facets of the program, and provides medical expertise in the management of residents’ symptoms and treatment.

Salary: $70,000- $83,584 a year based on experience.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage persons served and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons served to help them to create goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Use evidence based practices, including motivational interviewing.
• Advocate for persons served to make informed choices to further their own recovery.
• Assist in identification and practice of skill building interventions that equip persons served to live in the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons served in order to facilitate their recovery and maximize integration into the community.
• Lead the hiring process for residential staff and ensure that all staff are properly oriented and are trained in all mandatory trainings.

•Collaborate with internal and external providers to coordinate all forms of care for persons served including medical, psychiatric, social, housing, financial, and legal issues.

Qualifications:
Education/Licensure: LPHA licensure required: R.N. Preferred, LICSW, LCSW, LMHC, LRC, LADC1, M.D., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Familiarity with basic computer use (email, word processor, Excel) and electronic health records software (e.g. Ehana). State welfare programs familiarity. Must be MAP certified and CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits Package:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

We are seeking full time Clinical Coordinator for our Adult Community Clinical Services (ACCS) program. As the Clinical Coordinator, you will lead a team and provide care management for the person engaged in services. The Clinical Coordinator will use interventions to provide person-centered assessments, service planning, and coordination of care.

We are currently offering a $5,000 sign on bonus for this position.

The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs. This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

The Clinical Coordinator provides community-based support to people with psychiatric and substance abuse disorders living in a residential home or an individual living arrangement. The Clinical Coordinator will meet with clients frequently and assure all clinical needs are assessed and coordinated across the system.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Collaborating with outpatient clinic providers and BH CP.
  • Identifying the skills a client needs to live independently (cooking, paying bills, cleaning).
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Organize and lead individual and group social activities that structure each persons time, increase social experiences, and provide opportunities to practice social skills.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred. Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are currently offering a $5,000 sign on bonus for this position.

As the Residential Clinical Coordinator, you will report to the Residential Program Director and/or Assistant Residential Program Director.  Under their supervision, the Residential Clinical Coordinator leads the ICGLE in the assessment, treatment planning and service delivery processes and is responsible for determining persons’ need for rehabilitative services.

The Residential Clinical Coordinator oversees the development of the persons’ treatment plan and subsequent reviews and revisions to ensure the goals, objectives and interventions reflect the Clinical Formulation-Interpretive Summary and the prioritized assessed needs. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Monday-Friday 9a-5p.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Participate in the development and implementation of Safety Plans and Crisis prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  • All other duties as assigned by the Residential Program Director/ Assistant Residential Program Director.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred.  Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license. Basic computer skills (word processor, email, Excel). Familiarity with electronic health records software (e.g. Ehana), treatment plan planning and clinical Assessments. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.