The Housing Coordinator reports to the Program Director and as a member of the Integrated Team, participates in engagement, assessment and treatment planning and in particular, helps persons to secure and maintain independent housing. This person has expertise in the housing and subsidy process and is a key player in the goal of facilitating movement into permanent independent housing.

Expectations of the role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Provide direct care services in timely and flexible ways.
  • Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Work side by side with persons and Team staff to apply for housing subsidies and decent affordable housing.
  • Is an “expert” in the area of housing and serves as a resource, providing training and consultation for Team staff.
  • Facilitates informed decision-making by educating persons about laws and regulations that affect their housing status and subsidies.
  • Assists in teaching skill building techniques that help move a person on to the most independent setting or level of care.
  • Attends housing meetings convened by the DMH Metro Boston Housing Coordinator
  • Acts as liaison with DMH, staff, family members, advocates, and local, state, and federal housing staff and programs as needed.
  • Document each person’s progress in the confidential record according to established methods and procedures
  • All other duties as assigned by the Program Director.

What you’ll need:

Education: High School Diploma/GED equivalent required. Bachelors Degree highly preferred.

Experience: Experience in managing affordable housing and/or housing support experience required. Knowledge of state and federal housing subsidy processes and DHCD and DND protocols

Skills: Must have Driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided).

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

 

North Suffolk is looking for a Registered Nurse to join our ACCS Teams!  As a Registered Nurse, you’ll be a member of the Integrated Team of the Adult Community Clinical Services Program providing assessment, treatment planning and service delivery processes for persons. The R.N. is responsible for providing monitoring of the medical and psychiatric status of persons and provides consultation in these areas in addition to direct interventions and care coordination. The R.N. also provides oversight of the MAP process and may augment the MAP protocol by administering medicine that MAP certified staff can not administer. The Registered Nurse is a resource to the team and guides interventions that are health and medically related.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Provide clinical and medical services in timely and flexible ways that are consistent with the principles and practices of trauma informed care and person centered approaches.
  • Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
  • Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • In conjunction with the Integrated Team, work with persons served in engagement, relationship building, assessment and treatment planning, risk assessment, skill building, medication administration and education, and other skills and services.
  • In collaboration with other members of the Integrated Team, participate in comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activi­ties of daily living  and family structure and relationships..
  • Participate in the collaboration with Behavioral Health Community Partners, One Care, Case Managers and/or other Care Coordination Entities to improve or maintain the health status of persons served.
  • Assess persons with acute changes in health status and helps formulate strategies to address findings.
  • In collaboration with persons and Team and health care providers and entities, educates persons, LARs and family members concerning medical issues and helps the relevant people make medical treatment decisions.
  • Educates persons and staff in areas of diet, nutrition, meal planning and diabetic care.
  • Participate in providing on-call services including on evenings and weekends per on-call schedule.
  • Other duties assigned.

What you’ll need:  

  • Education/Certifications:   Must licensed as a Registered Nurse (RN) in Massachusetts.   Must be CPR/First Aid & MAP certified within three months of hire.
  • Experience:  Must have at least one year of experience working with individuals with mental illness.  Previous supervisory experience preferred, but not required.
  • Other:  Must have valid Massachusetts Driver’s license and access to a vehicle to attend community visits.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As an Overnight Support Specialist for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Schedule:  11pm – 7am.  Full and part-time positions available. Please indicate preferred shift/day availability in application.

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

Education: High School degree or GED required; Bachelor’s degree in a similar field, preferred.
Experience: In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: You must be able to communicate effectively both verbally and in writing. Valid driver’s license preferred.  Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental ill

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. This position provides direct services to people in ICGLE/ IMGLE settings in the areas of medical health, daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Two shifts available, please specify preferred shift on application.

Tuesday-Saturday 7a-3p or Sunday-Thursday 7a-3p

Expectations of the Role:
• Provides hands on assistance with personal care, mobility assistance and help with housekeeping in addition to medical interventions to address needs and goals of persons served.
• Assist persons with showers and laundry. Assistance with transporting from bed to wheelchair, wheel chair to shower.
• Participate in housekeeping and upkeep of the assigned persons living areas.
• Order appropriate medical supplies for the program.
• Participate in all required clinical and skill trainings to enhance skills and knowledge base.
• Assist persons with movement and exercise.

What you’ll need:
Education: High school diploma/GED required. Must have C.N.A certificate.
Experience: Minimum of six months experience working with similar population in a human services environment.
Skills: Must be MAP certified, CPR/First Aid certification during orientation.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. Under the supervision of the Program Manager, the Overnight C.N.A is responsible for the safety and well-being of persons in GLE settings during overnight shifts. This position provides direct services to people in GLE settings based on need level and adheres to all agency policies and procedures and licensing/funding source requirements.

Schedule: Boston Tuesday-Wednesday 11p-7a

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Check in with staff, persons who are awake and complete a walk-through of the program every hour. Read the Staff Communication Log and review risk plans.
  • Document each person’s progress in the confidential record according to established methods and procedures and carries out the assigned interventions and action steps of the treatment plan.
  • Perform household maintenance and upkeep as needed.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.
  • Assist in showering if needed, laundry throughout the night, and cleanliness of the entire program.
  • Participate in medication administration per MAP and DMH policies and protocol
  • All other duties as assigned by the Program Director and/or Registered Nurse.

What you’ll need:
Education: High school diploma/GED required. C.N.A certificate required.
Experience: Minimum of six months experience working with similar population in a human services environment.
Skills: Must be MAP certified, CPR/First Aid certification during orientation. (Training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Salary: $14.50-$15 per hour

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

*Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Full and part-time positions available in Chelsea, East Boston, Revere and downtown Boston.

Salary range: $15.50-$18.00 per hour, depending on program placement.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: High School Diploma/GED equivalent is required. Bachelor’s Degree is highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
  • Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Open virtual interviews for our Residential programs every Thursday from 11am to 2pm. Interviewing candidates interested in any residential position including Direct care, Residential counselors, Overnight staff and C.N.A. To register, email gethired@northsuffolk.org inquiring an interview with your resume attached.

We are currently offering a $300 sign on bonus for full time residential positions!

 

The Floating Program Manager is responsible for the clinical and administrative aspects of the assigned residential program. The Program Manager is fully integrated into the integrated team and provides supervision and guidance to the GLE staff’s efforts to provide direct care and treatment planning interventions. This position will float to different group living environments to manage the programs when there is a vacancy in the Program Manager position.

Salary: Up to $56k year

Expectations of the Role:

  • Ensures that day to day operations of the assigned group home are grounded in the philosophy and techniques of psychiatric rehabilitation
  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervises the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participates in the assessment of person referrals, admissions and discharges.
  • Insures the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervises and participates in the housekeeping and maintenance of the house and vehicle.
  • Participates in the development of the program budget, and monitors the program expenses.
  • Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations
  • Teach NSMHA trainings to newly hired employees

What you’ll need:

Education: High School Diploma/GED equivalent required. Bachelor’s Degree in a related filed highly preferred.

Experience: Two years of supervisory experience. Two year’s experience in Human Services, specifically experience with population that has developmental disorders and/or mental health, and supervisory experience required.

Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are seeking Peer Support Specialist for our Adult Community Clinical Services Program (ACCS)!
As a Peer Specialist for North Suffolk Mental Health, you’ll build supportive relationships that promote empowerment and self-learning. The Peer Support Specialist position is designated for a person who has lived experience and wants to help guide others through the recovery process.
The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs. This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

We have full and par-time, positions available in Boston, East Boston and Chelsea. Please indicate preferred shift in application.

Expectations of the Role:

  • Support persons served through Life and Care transitions, including visiting a hospital or other restrictive setting in order to provide connection and
  • transition planning.
  • Help clients establish goals to aid in their recovery
  • Educate non-peer staff about self-directed care and how to best support a person through risk and crisis situations.
  • Use peer-supported Evidence Based Practices including WRAP, Motivational Interviewing, mindfulness exercises, Stages of Change, and others
  • Commit to becoming an Agent of Change through presenting regular trainings and periodic in-service trainings for non-peer staff
  • Provide support through self-disclosure of one’s own experiences and the tenets of Recovery to develop the skills for self-advocacy
  • Facilitate and co-facilitate skill-building, mutually supportive groups, and emphasize the importance of quality of life activities and community membership.
  • Actively participate in North Suffolk peer team membership through recovery events
  • Seek Continuing Education in the Peer Support field to ensure that best practices are upheld and that emerging evidence is incorporated into the work

What You’ll Need:
Education: Must possess or be willing/eligible to obtain one of the following Certifications within the first six months of employment: Certified Peer Specialist (CPS), Certified Addiction Recovery Coach (CARC) or Family Partner

Experience: Must identify as having Lived Experience of a Mental Health Diagnosis, a Substance Use Addiction, Extreme States, or Trauma that has caused significant life disruption and possess a desire to share those experiences in a purposeful and intentional way to influence the mental health system and provide recovery oriented support to those in ACCS services.

Skills: Driver’s license preferred but not required. Must be CPR/first aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities