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Program Manager – Residential Recovery
NSMHA is looking for a Program Manager to join our Meridian House team! The Program Manager is responsible for supervision of clinical intern(s), program coordinator and case managers as well as clinical oversight and decision making within the house, with support from Clinical Manager of Addiction Services and Director of Addictions Services.
What you’ll do:
- Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness/substance use and live a self-directed life.
- Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
- Instill hope by engaging in positive interactions that promote recovery and empowerment.
- Collaborate with persons/staff to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
- Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
- Use evidence based practices including motivational interviewing as directed by clinical supervisors and leads the hiring process for staff.
- Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
- Lead in the development of program policies and procedures and assures quality of clinical services of the team/program by establishing performance standards and quality of care standards, providing direction to staff, and developing new and innovative programming based on needs assessments, outcome data, research and industry standards.
- Assures compliance with documentation and quality assurance requirements in NSMHA Electronic Health Record and is responsible for the approval and submission of all forms and training of internal agency procedures for all supervisees.
- Advances professional practice by formulating staff development plans, ensuring that staff are adequately trained to deliver evidenced based practices and actively engages in collaboration, teamwork and relationship building to optimize the quality of services, program and agency effectiveness, and employee job satisfaction.
- Communicates and shares information with Care Coordination Entities to coordinate care of common clients that are on the team and with North Suffolk Clinic staff to coordinate care efforts.
- Provide consultation to state and community agencies.
- Actively participates in the agency Quality Enhancement Processes, ensures use of QE information in the identification of issues, and development of solutions and plans in response to those issues and actively participate in risk management and quality enhancement review processes.
- Participate in regularly scheduled, ongoing utilization management review processes to insure that all people are receiving individualized, flexible services that meet their immediate rehabilitation and recovery needs.
- Insure that all people are treated with dignity and respect and that all services provided are recovery oriented and person centered and provide community leadership that is focused on the elimination of the stigma attached to people living with chronic and persistent mental illness and help the staff strategize how to engage people who have traditionally been difficult to engage in services including outreach to shelters and transitional residential programs.
- Participate in all required clinical and skill trainings to enhance skills and knowledge base.
What you’ll need:
- Education: LPHA licensure strongly preferred: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist.
- Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
- Skills: Must have a valid MA driver’s license.
- Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).
Competitive & Comprehensive Benefits:
- Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Eligibility for the Public Service Loan Forgiveness Program
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities