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Family Partner – CSA
NSMHA is looking for a Family Partner to join our Community Service Agency! This paraprofessional position provides a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed youth for the purpose of addressing the youth’s emotional and behavioral needs. This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.
This position is designed for someone with lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs).
Sign-on bonus available. This position can offer up to 2 bonus per calendar year. The first is based on quantity production and the other is based on quality production. Quantity production bonuses can be earned every quarter (3 months). Quality production bonus can be earned annually (end of year).
This position is temporarily remote.
What you’ll do:
- Engage the parent/caregiver in activities in the home and community.
- Assist the parent/caregiver in addressing one or more goals on the youth’s treatment plan for Outpatient or In-Home Therapy or Individual Care Plan.
- Coordinate Intensive Care Coordination Services with the Care Coordinator within the agency and Hub providers outside of the agency.
- Assist the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
- Deliver services in the parent/caregiver’s home and community.
- Participate, attend and support parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
- Maintain regular contact with the parent/caregiver (face-to-face and telephone).
- Provide family education, advocacy and support to youth and family.
- Monitor, review and update the ICP to reflect the changing needs of the youth and family.
- Adhere to policies and procedures governing client rights and confidentiality.
- Complete appropriate documentation of service delivery in a timely manner.
What you’ll need:
- BA in a Human Services field and one year of experience OR
- Associates degree in a human service field and one year of related experience OR
- High School diploma/GED and a minimum of two years relevant experience.
- Lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs) required.
- Experience working with parent/caregivers and youth with Serious Emotional Disturbance.
- Experience navigating any of the child and family serving systems.
- Familiarity with child & youth serving programs
- Bilingual Spanish preferred (please indicate language skills on application)
- Valid Mass drivers license and offsite travel required.
Competitive & Comprehensive Benefits:
- Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Eligibility for the Public Service Loan Forgiveness Program
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities