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Child and Flex Team Administrator
North Suffolk is looking for a Child and Flex Team Administrator to join the In Home Therapy team! This position supervises IHT Clinicians, Therapeutic Training & Support staff, and Therapeutic Mentors as well as provides direct clinical services for clients. The Child and Flex Team Administrator is responsible for ensuring the overall coordination of care for clients when IHT is the ranking Hub provider, and ensures that all services are provided in accordance with the IHT/TM Performance Specifications and Systems of Care Philosophy. The Child and Flex Team Administrator will carry program coordination responsibilities including supporting the Program Manager in aspects related to the therapeutic mentoring program, DMH Flex Services, and will provide support to the IHT TT&S/TM staff. These duties include but are not limited to staff training, meetings, representation at state trainings and initiatives, and marketing the program.
What you’ll do:
- Assist Program Manager in new marketing initiatives and represents agency in state initiatives and recruitment efforts
- Provide weekly clinical and administrative supervision to clinicians, Training and Support staff, Therapeutic Mentors, and interns.
- Support Program Manager in facilitating weekly staff meetings. (Clinician, Team, and TTS/TM)
- Independently review and sign off on Staff Safety Assessments on Comprehensive Assessments, Treatment Plans, Progress Notes, Discharge Plans, and all other client documentation requiring the signature of an IHT/TM supervisor.
- Regularly review medical necessity documentation with staff to ensure quality of treatment and compliance with service standards.
- Participate in Utilization Review and Quality management processes. Review with staff any and all compliance issues determined during the Utilization Review of files.
- Monitor weekly billing of supervisees to ensure that standards are met for IHT/TM services.
- Attend weekly meetings regarding program development with Program Manager, other program administrators.
- Support Program Manager in providing oversight of DMH contract which entails the following tasks: processing DMH flex referrals, maintaining regular communication with DMH liaison and NSMHA Contracts Manager, organizing scheduling of staff and recruitment for flex groups, completing monthly data management expectations, and attending quarterly DMH Flex meetings.
- Support in management of IHT and TM referrals and waitlist by assessing appropriate level of care (based on medical necessity criteria) completing waitlist calls, triaging referrals as directed and assigning cases in collaboration with Program Manager.
- Attend and participate in all scheduled meetings with MCEs and support Program Manager in assembling files in preparation for review.
- Work with Program Manager in maintaining professional standards for the team
Additional Responsibilities as Clinician on Assigned Cases:
- Provide IHT services to a caseload determined by Program Manager.
- Provide crisis intervention and guidance to clients and clients’ families.
- Prepare client documentation and billing information in a timely manner.
- Complete weekly billing tickets per the standards of IHT/TM services.
- Provide on-call coverage and response per program plan.
- Formulate independent psychosocial diagnosis and treatment plans.
- Complete Risk Management Safety Plans.
- Provide ongoing assessment and treatment to clients using individual, group and family therapy modalities.
- Accompany families to meetings pertaining to the youth’s behavioral health treatment in a variety of settings. (e.g. school, foster home, community based locations, etc.)
- Collaborate with community partners.
- Ensure case records are maintained according to professional standards.
What you’ll need:
- Education: Master’s degree in Social Work, Psychology or related field required.
- Certifications: Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) preferred. CANS certification is required.
- Experience/Skills: Minimum of three (3) years experience working in the field of child and family mental health. One (1) year previous supervisory experience highly preferred. Previous experience in the provision of community based and/or in-home 1-1 clinical or behavioral services to children, youth and families with chronic and persistent mental health issues required.
Competitive & Comprehensive Benefits:
- Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Eligibility for the Public Service Loan Forgiveness Program
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities