NSMHA is seeking Awake Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

NSMHA is looking for a Clinical Coordinator to join our team!  The residential Clinical Coordinator is responsible for the overall coordination of clinical matters including supervision, investigating client grievances, recommending programmatic changes, interfacing with other providers, utilization review of medical records, and providing direct services to clients for our Meridian House residential program.  Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Coordinate with Intake Coordinator to approve appropriate clinical placement ensuring ASAM criteria is met upon admission
  • Complete Adult Comprehensive Assessment and Individualized Action Plan upon admission
  • Coordinate with prescribers, Manager of Rapid Access, Central Triage Team and Outpatient Clinical Team to ensure comprehensive and coordinated clinical services
  • Provide appropriate supervision and support to case managers and counselors
  • Coordinate and monitor care received by all residents to assure appropriate direct care, case management, continuity of care, and transitional services are provided.
  • Maintain quality of care according to standards and procedures outlined in DPH regulations and other contractual obligations.
  • Attend committees as required or assigned by the Director.
  • Assist in the development of a training schedule for the staff and train staff regarding clinical procedures.
  • Provides clinical consultation to staff and community.
  • Provides rotational after hours on-call coverage.
  • Participates in planning, redesign, and development of program as required to meet the needs of the community, NSMHA Board, or funding source requirements.
  • Represents NSMHA to outside agencies.
  • Provides direct clinical services to the residents of Meridian House as needed.

What you’ll need:

  • Education:  Master’s Degree in one of the following disciplines or closely related field:  Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work.
  • Experience:  A minimum of three years providing clinical  work in a substance abuse treatment setting.
  • Skills/Certifications:  LICSW or LMHC preferred.

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

North Suffolk is looking for a Program Coordinator to join our Emergency Services team!​ This position provides direct emergency psychiatric clinical services, coordination and consultation to other care providers. This position provides team leadership, clinical and administrative supervision to Family Partners, Peer Specialists, Interns and Clinicians as assigned by the program director and with applicable state, local, and federal contracts, regulations and/or guidelines.

What you’ll do:

  • Under the supervision of  the Director of Emergency Services Programs (ESP), this position carries out supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws.
  • Coordinate the day to day operations of the mobile crisis team and urgent care center which provides psychiatric evaluation, crisis intervention, psychopharmacological treatment, peer to peer support and therapeutic response to children, youth and their families.
  • Under the direction of the Director of ESP provide training, supervision, and consultation to clinicians, nurses, recovery support specialists, family partners, and peer specialists.
  • Coordinate further clinical response in crisis with other management team members and funding agency staff.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision.
  • Provide direct mobile & on-site emergency psychiatric clinical services.
  • Provides input in development and allocation of program resources and in the planning, redesign and development of a program in collaboration with appropriate clinical and administrative personnel.
  • Provide 24/7 on-call coverage on a regular rotating basis.  The program coordinator provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Assist in monitoring productivity, caseloads and billable hour level of clinicians.
  • Assist in the implementation of training for newly hired staff and students.
  • Assist in monitoring all staff, program, and facility policies.
  • Liaison with community agencies such as DMH, DCF, CSAs, etc to facilitate care coordination and crisis planning meetings.
  • Work closely with the BMC (Boston Medical Center MCI (Mobile Crisis Intervention) Manager to coordinate delivery of services to youth, families, and adults  and to oversee handoff of services to CSAs (Community Service Agencies) and other providers.

What you’ll need:

  • Education:  Master’s Degree in Social Work or Psychology required.  Independent license preferred.
  • Experience:  Supervisory/administrative experience preferred.  Three to five years experience in Emergency Services.
  • Skills/Other requirements:  Must have access to a car and posses a valid driver’s license in order to provide mobile support and attend offsite functions.

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

Are you passionate about mental health advocacy? Our BH CP program has an opening for a Bilingual Care Coordinator (Khmer & Vietnamese) to support the health, safety and quality of life of clients through advocacy, teaching, and service planning. In this role, you will provide person-centered and recovery oriented care management and coordination. Care management may include but not be limited to outreach and engagement, assisting Enrollees to identify goals and to develop an individual care plan, completing comprehensive assessments, facilitating Care Teams, and coordinating communication among Enrollees, their healthcare and other providers, involved state agencies and others, and supporting Enrollees to access and utilize resources to improve and maintain their health and quality of life.

What You’ll Need:

  • Education:  Bachelors in related field, focus in psychology highly preferred.
  • Skills: Valid driver’s license and access to reliable vehicle required. Bilingual Khmer or Vietnamese required.
  • Experience: 1-2 years of human service experience with similar population preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Outreach Workers to join our team!  The Outreach Worker provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.

What You’ll Do:

  • Establish and maintain relationships with clients, providing contact and support.
  • Act as a liaison between service providers, community and the client while providing comprehensive initial assessment of need areas for all clients referred.
  • Conduct risk assessment with each client and formulate a crisis plan.
  • Assist individuals in scheduling and attending medical appointments, as well as accessing outpatient mental health treatment.
  • Assist individuals with official correspondence pertaining to insurance eligibility, social security and other entitlement programs
  • Help the client identify and access appropriate resources to support the client’s recovery.

What You’ll Need:

  • Education: Bachelor’s degree in Psychology or a related field or anticipated graduation date within one semester.
  • Experience: Previous outreach experience with populations with mental illness and/or substance abuse strongly preferred.
  • Skills: Must possess a valid Mass driver’s license and reliable transportation. Bilingual candidates strongly encouraged to apply. Please note bilingual ability on resume.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Are you passionate about youth and community development? NSMHA is looking for a Youth Care Mentor with the After School Program! The Children’s After School Program is a therapeutic program for children ages 6 to 12.  The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups and activities.

The Youth Care Mentor position is designed for someone with personal lived experience and knowledge of mental illness.

This position is a part time position:  20 hours, Mon-Fri 2-6pm

What You’ll Do:

  • Supervise children during program activities.
  • Implement behavior management/modification in the milieu.
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Drive pupil van and accompany other staff during ride.
  • Complete daily documentation of children’s progress in the milieu.
  • Maintain contact with caregivers and conduct outreach to their families in their homes and communities as necessary.
  • Ensures all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.
  • Coordinates transportation services for clients, and vehicle maintenance, repairs, registrations and inspections.
  • Participates in team meetings and the facilitation of support groups as required.

What You’ll Need:

  • Education: Bachelors Degree preferred OR Associates degree plus one year of related experience OR HS Diploma/GED plus two years of related experience
  • Experience: Applicants must have personal lived experience and knowledge about mental illness that comes from the experience of being diagnoses and treated for mental illness.  Milieu or recreational experience is preferred. Working knowledge of community resources is preferred.
  • Skills: A valid Massachusetts driver’s license is required. Bilingual (Spanish & English) is encouraged to apply. If you know Spanish, please note on your resume!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSHMA is looking for a Clinician to join the In-Home Therapy team!  Are you looking for a job where you can make a true difference in the lives of children and their families while growing your own skills and career? Join the  team as a clinician and grow your career and skills. The Child and Family In-Home Therapy Clinician provides intensive family therapy by working with a child and family to treat the child’s challenging behaviors, mental health needs, and to help the family with supporting and caring for the child. Interventions are designed to enhance and improve the family’s capacity to improve the youth’s functioning in the home and community and may prevent the need for the youth’s admission to an inpatient hospital, psychiatric residential treatment facility or other treatment setting.

What you’ll do:

  • Identify and utilize community resources to help develop and maintain natural supports for the youth and parent/caregiver(s).
  • Review and develop risk management plans and implement focused interventions and behavioral techniques.
  • Complete written comprehensive home-based, psychosocial behavioral health assessment in the youth’s home or community.
  • Monitor progress and attainment of treatment plan goals and objectives.
  • Work with the entire family to implement focused interventions and behavioral techniques in order to enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.

What you’ll need:

  • Experience: Experience in providing home and community based intervention services preferred.
  • Education: Master’s degree in a relevant field required (Family Therapy, psychology, social work or similar mental health field preferred). LCSW, LICSW, LMHC preferred.
  • Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification. Must have valid Mass Driver’s License and access to reliable transportation in order to provide services in the community.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities/Opportunities to earn CEUs

Looking for an opportunity where you can make a real difference while growing your own career and skills? NSMHA is looking for a Therapeutic Training and Support Worker to help local youth and families. The In-Home Therapy team works together to help a child and family treat the child’s challenging behaviors and mental health needs, and help the family with supporting and caring for the child. The Therapeutic Training & Support Worker helps implement the therapeutic objectives of the treatment plan designed to address a youth’s mental health, behavioral and emotional needs. This might include teaching the youth to understand, direct, interpret, manage, and develop self control of feelings as well as emotional responses to situations. This position also assists the family with addressing the youth’s emotional and mental health needs.

What you’ll do:

  • Support the development of a youth-and family-centered treatment plan.
  • Support the review/development of a risk management/safety plan in collaboration with the youth and caregiver.
  • Provide support, referral and linkage to appropriate services along the continuum of care.
  • Provide phone contact and support to the youth and family as indicated.
  • Work with families to implement focused interventions and behavioral techniques to: enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.
  • Identify and utilize community resources; develop and maintain natural supports for the youth and parent/caregiver(s) in order to promote sustainability of treatment gains.
  • Support families in developing and maintaining natural supports for the youth and parent caregiver(s) in order to promote sustainability of treatment gains.
  • Provide phone and face-to-face coordination with entities that may impact the youth’s treatment plan.
  • Provide coaching to youth and family in support of decision-making in both crisis and non-crisis situation.
  • Provide skills training for youth and parent/caregiver(s).
  • When requested by the family, will also accompany the family to meetings about the youth’s behavioral health treatment needs in schools, day care, foster homes, and other community-based locations.

What you’ll need:

  • Education/experience:
    • Bachelor’s degree in a human service field from an accredited university and one year experience working with children/adolescents/transition age youth; OR
    • Associate’s degree in a human services field from an accredited school and one year of experience working with the target population; OR
    • High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth
  • Skills: You must have a valid Massachusetts Driver’s license, reliable vehicle, and ability to work in community and in-home settings.

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Care Navigator to join our new CCBHC division.  The Care Navigator coordinates systems navigation, participation and transition into a behavioral health/addictions outpatient treatment program.  The Care Navigator educates and supports individuals during intake with accessing community resources, assists with intake documentation and requirements, and provides engagement outreach.  The Care Navigator is a liaison with family, care providers, natural supports and recovery coaches.

Spanish Bilingual required.  Please note language skills in application.

What you’ll do:

  • Coordinate referrals; communicate fully and effectively with referral sources to facilitate prompt and comprehensive responsiveness.
  • Coordinate communication and timely information about participants’ program adherence to referral sources and collateral entities such as the courts, Department of Children and Families, etc.
  • Coordinate with collateral providers and community partners such as health care providers, outpatient behavioral health providers, recovery coaches, etc.
  • Perform outreach and engagement activities with program participants, as needed.
  • Under the supervision of a manager, identify risk and behavioral crisis needs and bring to the attention of clinical staff as appropriate and as needed.
  • Meet individually with program participants as indicated to complete intake paperwork, and address administrative or collateral communication needs, etc.
  • Complete all clinical documentation as required in the electronic health record or other databases.
  • Maintain and update databases and spreadsheets, as directed, to assist with tracking clinical information, collateral communication, client assignments, etc.
  • Follow and support individuals throughout intake until the process is completed, and as necessary during early treatment.
  • Participate in staff meetings and agency meetings as required.
  • In collaboration with clinical staff, develop, contribute to and Implement individual action plans, monitor and report progress and document as appropriate to credential level.
  • Maintain professional, productive, respectful and cordial relationships with all fellow staff members, collateral providers, community partners and persons served.
  • Perform other duties or tasks as assigned by Director or designee.

What you’ll need:

  • Education:  Bachelor’s degree in Social Work, Counseling Psychology, Psychology, Expressive Therapies, or related field of study.
  • Experience:  A minimum of 2 years post-degree experience within a multidisciplinary treatment setting. Group facilitation skills and experience with individuals with substance use disorders required; length of experience contingent upon educational credentials.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Clinical Manager to join our Child Outpatient team!  The Clinical Manager is responsible for the overall management of clinical and administrative matters for the Child Outpatient team.

What you’ll do:

  • provide direct services
  • oversee outpatient clinical care of children and families in all sites
  • provide clinical and administrative supervision
  • make recommendations for program development and improvement
  • collaborate with other child service providers (internal and external to North Suffolk)
  • participate as a member of the outpatient management team, utilization review/management, and the management of risk, incident reporting and client grievances
  • oversee contracts such as DMH Flex and school-based services as directed
  • provide after hours on-call

What you’ll need:

  • Education:  Master’s degree in Social Work required.
  • Certifications/Skills:  LICSW required.  CANS certification required
  • Experience:  At least four years experience providing high quality direct care required.  Two years experience providing clinical supervision required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities