As an Assistant Residential Program Manager, you will be responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Expectations of the Role:

  • Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
  • Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
  • Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
  • Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
  • Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
  • Performs direct support related tasks in emergencies or as requested by supervisor.
  • Provides transportation for Individuals as needed.
  • Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.Position requires on-call coverage and some evening and weekend work as needed.
  • Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
  • Position requires some local travel to accompany Individuals to doctor’s appointments or for medical treatment.
  • Other duties may be assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. On year of supervisory experience required.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

 

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
  • 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. This position provides direct services to people in ICGLE/ IMGLE settings in the areas of medical health, daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Tuesday-Saturday 7am-3pm

Expectations of the Role:

  • Provides hands on assistance with personal care, mobility assistance and help with housekeeping in addition to medical interventions to address needs and goals of persons served.
  • Assist persons with showers and laundry. Assistance with transporting from bed to wheelchair, wheel chair to shower.
  • Participate in housekeeping and upkeep of the assigned persons living areas.
  • Order appropriate medical supplies for the program.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.
  • Assist persons with movement and exercise.

What you’ll need:

Education: High school diploma/GED required. Must have C.N.A certificate.

Experience: Minimum of six months experience working with similar population in a human services environment.

Skills: Must be MAP certified, CPR/First Aid certification during orientation.

 

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program, as well as the overall health and safety of the persons residing there. The Program Manager will oversee a nine, ten or eleven bed group home.  You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Positions available in Chelsea and West Roxbury. Please indicate preference for location and shift.

Schedule: Chelsea, Monday-Friday 9a-5p, West Roxbury Monday-Friday 10a-6p

Expectations of the Role:

  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participate in the assessment of person referrals, admissions and discharges.
  • Insure the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervises and participates in the housekeeping and maintenance of the house and vehicle.
  • Participates in the development of the program budget, and monitors the program expenses.
  • Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations
  • Teach NSMHA trainings to newly hired employees

What you’ll need:

  • Education:  High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
  • Experience:  Four (4) years experience in human services and supervisory experience required.  Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
  • Skills:  Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).  Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea,  East Boston, Revere,  Saugus, Waltham, West Roxbury and Winthrop

RESPONSIBILITIES

  • Administer medication according to the Medication Administration Plan (MAP)
  • Schedule or assist consumers in scheduling routine and preventative medical appointments
  • Assist consumers with daily living activities, self-help skills, and socialization
  • Participate in housekeeping and maintenance of the house and vehicle.
  • Comply with mandatory staffing ratio of the program at all times.

REQUIREMENTS

Education: High school degree or GED required; Bachelor’s Degree in related field preferred

Experience: One to two years human services experience with similar population preferred

Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential. We are looking for both entry level and experienced individuals to work as Direct Support Professionals in our residential homes. The right candidates will be responsible for providing care and assistance to Individuals with intellectual and developmental disabilities. If you have experience working with developmentally disabled adults, or are willing to learn, we encourage you to apply.

Full and par time positions available in Burlington, Chelsea, Winthrop, Revere, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.

Salary Range: $13.50-$17.00 depending on program placement

Expectations of the role:

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Ensure appropriate staff-to-client ratio at all time
  • Develop and promote a supportive relationship with the residents
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.

What you’ll need:

Education: Bachelor’s degree in any related field preferred. High School diploma or GED required.
Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disor

As an Overnight Support Specialist for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Schedule:  11pm – 7am.  Full and part-time positions available. Please indicate preferred shift/day availability in application.

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

Education: High School degree or GED required; Bachelor’s degree in a similar field, preferred.
Experience: In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: You must be able to communicate effectively both verbally and in writing. Valid driver’s license required.  Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental ill

As a Licensed Practitioner Nurse for North Suffolk Mental health you will provide medical, regulatory (DDS regulations and MAP policy) oversight, support to residential program. The LPN is responsible for overseeing all health care services provided to individuals. Must comply with applicable regulatory requirements and standards in the performance of registered nursing duties. Responsible for all medical follow up and supervision of C.N.A staff. This position reports to the Nurse Manager/ Program Manager.

Schedule: Mon-Fri 9a-5p

Expectations of the Role:

  • Assist with health care services provided to individuals supported. Participate in medical discharge meetings at hospitals.
  • Assists to obtain reports and approval of treatment plans from PCP/specialists and reports and objectively documents all changes in the condition of each individual.
  • Reviews seizure and medical incident reports and makes recommendations to program staff and assist with any follow up with participant’s medical practitioners if necessary
  • Participate in managers’, clinical and staff meetings to review health care needs and global health care planning with all staff.
  • Provides medical trainings in but not limited to Diabetes, Nutrition, Seizures, Oxygen and Vital Sign training to all staff.
  • Conduct MAP audits at site yearly and fallow all Map policies and procedures.
  • Performs direct support related tasks in emergencies or as requested by supervisor.
  • All other duties assigned by supervisor.

 

What you’ll need:

  • Education: Licensed Practical Nurse, registered with the MA Board of Registration in Nursing.
  • Experience: Minimum of one year of experience in a community health setting. Prior experience working with developmentally disabled adults and/ or mental health.
  • Skills: Must be able to pass Map within five months from date of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Clinical Residential Service Coordinator you will provide administrative and clinical oversight, guidance and supervision to the ICGLE/ IMGLE in the Adult Community Clinical Services. The Clinical Residential Service Coordinator, a licensed clinician, reports to the Director of Residential Services for Administrative supervision and to the Senior Director of ACCS for Clinical guidance. The Clinical RSC leads the Residential Program Director and staff efforts in the engagement, assessment and treatment planning process for persons living in the ICGLE/ IMGLE.

Schedule: Mon-Fri 9a-5p

Expectations of the Role: Engage people and partner with them to improve their health and wellness

  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests
  • Responsible for the approval and submission of all forms (ex. timesheets, agency agreements, policy sign-offs) and training of internal agency procedures for all supervisees.
  • Provides clinical and administrative supervision to the clinical coordinators and clinical supervision of other staff
  • Actively participates in the agency Quality Enhancement Processes, ensures use of QE information in the identification of issues, and development of solutions and plans in response to those issues.
  • Function as a primary liaison with community resources
  • Provide on-call responsibilities including on evenings and weekends in rotation with other clinical staff. Audit confidential charts and MAP and Rep-Payee documentation for completeness and for quality.
  • Participate in regularly scheduled, ongoing utilization management review processes to insure that all people are receiving individualized, flexible services that meet their immediate rehabilitation and recovery needs
  • Assist with hiring staff in the ICGLE/ IMGLE.

What you’ll need:

Education: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist

Experience: At least 6 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders. At least 2 years of supervisory experience.

Skills: Must have a Driver’s license.  Must be MAP certified with five months of hire.  Must complete CPR/First Aid certification during orientation. (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Residential Support Specialist 2, you will provide direct care to individuals living in an intensive residential setting. The RSS 2 will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Multiple shifts available. Positions available in Chelsea and Downtown Boston.

Salary range:  $14.00-$16.00 per hour, depending on program placement.

This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Expectations of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: Bachelor’s Degree is highly preferred. High School Diploma/GED equivalent is required.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Full and part-time available in Chelsea, East Boston, Revere and downtown Boston.
Salary range: $14.00-$19.00 per hour, depending on program placement.

This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Expectations of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:
Education: Bachelor’s Degree is highly preferred. High School Diploma/GED equivalent is required.
Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.