We are seeking Peer Support Specialist for our Adult Community Clinical Services Program (ACCS)!

As a Peer Specialist for North Suffolk Mental Health, you’ll build supportive relationships that promote empowerment and self-learning. The Peer Support Specialist position is designated for a person who has lived experience and wants to help guide others through the recovery process.

The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs.  This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

We have full and par-time, positions available in Boston, East Boston and Chelsea. Please indicate preferred shift in application.

Expectations of the Role:

  • Support persons served through Life and Care transitions, including visiting a hospital or other restrictive setting in order to provide connection and transition planning.
  • Help clients establish goals to aid in their recovery
  • Educate non-peer staff about self-directed care and how to best support a person through risk and crisis situations.
  • Use peer-supported Evidence Based Practices including WRAP, Motivational Interviewing, mindfulness exercises, Stages of Change, and others
  • Commit to becoming an Agent of Change through presenting regular trainings and periodic in-service trainings for non-peer staff
  • Provide support through self-disclosure of one’s own experiences and the tenets of Recovery to develop the skills for self-advocacy
  • Facilitate and co-facilitate skill-building, mutually supportive groups, and emphasize the importance of quality of life activities and community membership.
  • Actively participate in North Suffolk peer team membership through recovery events
  • Seek Continuing Education in the Peer Support field to ensure that best practices are upheld and that emerging evidence is incorporated into the work

What You’ll Need:

Education: Must possess or be willing/eligible to obtain one of the following Certifications within the first six months of employment:

  • Certified Peer Specialist (CPS)
  • Certified Addiction Recovery Coach (CARC)
  • Family Partner

Experience: Must identify as having Lived Experience of a Mental Health Diagnosis, a Substance Use Addiction, Extreme States, or Trauma that has caused significant life disruption and possess a desire to share those experiences in a purposeful and intentional way to influence the mental health system and provide recovery oriented support to those in ACCS services.

Skills: Driver’s license preferred but not required.  Must be CPR/first aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

The Peer Facilitator is a member of the Recovery Learning Center (RLC) community at the Hope Center for North Suffolk and the wider Metro Boston Recovery Learning Community (MBRLC). This position is designated for a person who is or has been a recipient of services for mental health and/or substance abuse disorders.  The Peer Facilitator at the Hope Center reports to the Hope Center Director and is a contributing team member of the larger peer support specialist network at North Suffolk.

This position is a part-time, per diem position of approximately 10 hours per week.

Expectations of the role:

  • Collaborate and participate in schedule development and on-going revision of activities and schedules.
  • Organize, lead, and co-facilitate groups to engage community members, as well as individual and group activities that promote social experiences, increase community connection, and provide opportunities to practice skills and receive feedback and support from a peer-inclusive environment.
  • Promote one’s own knowledge and the education of the Hope Center community about the emerging recovery movement
  • Emphasize and support self-determination for all community members
  • Facilitate and maintain data collection as defined by North Suffolk and Boston Medical Center, in order to insure accurate information about the community and to support any Department of Mental Health reporting guidelines.
  • Participate in and promote the organization, cleanliness, and overall welcoming environment of the Hope Center.

What you’ll need:

Education: High school diploma or GED required;Bachelor’s degree in a field other than behavioral sciences preferred
Experience: Work experience with adults with serious and persistent mental illnesses or with individuals with similar human-services needs. This individual should be a current or former recipient of mental health services who is in recovery.
Skills: Must have completed an accredited  Peer Facilitator training program or be willing to complete one within the first six months of hire. Must have a strong commitment to the right and ability of each person visits the Hope Center and who identifies as having a mental health and/or substance use disorder. CPR/1st Aid Certification within three months of hire (training provided).

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.


Provide case management services in a structured residential substance abuse setting, through way of educating and supporting life skills to be able to transition and to sustain recovery in society. Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

Essential Duties and Responsibilities:

  1. Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  2. Assist the individual’s team to develop an IAP (Individualized Action Plan).
  3. Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  4. Ensure proper administration and documentation of all medication.
  5. Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  6. Assist and approve weekly activity logs for each resident assigned.
  7. Assist residents with benefits.
  8. Assist and Support assigned residents on budgeting.
  9. Participate in upkeep and maintenance of program.
  10. Transport individuals in agency vehicle as needed.

POSITION REQUIREMENTS:

Education and Experience Required: High school degree or GED required; Bachelor’s in related field preferred.  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred. CPR/first aide certified within five (5) continuous months of employment/date of hire.

Skills and Abilities: Valid Driver’s License required.

 

Do you have experience as the parent or guardian of a child/youth with complex emotional, behavioral, or mental health needs? 

Grow your career in human services by providing peer support to other families.

The Family Partner provides a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed children or youth for the purpose of addressing the youth’s emotional and behavioral needs. This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

Responsibilities Include:

  • Engages the parent/caregiver in activities in the home and community.
  • Assists the parent/caregiver in addressing one or more goals on the youth’s treatment plan.
  • Assists the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Delivers services in the parent/caregiver’s home and community.
  • Participates, attends and supports parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
  • Provide family education, advocacy and support to youth and family.

Required:

Experience: Lived experience as the parent or guardian of a child with complex emotional, behavioral, or mental health needs as well as experience navigating services for their child in mental health, special education, child protective services, probation services, or developmental services etc. Experience working with parent/caregivers and youth with Serious Emotional Disturbance preferred. Personal experience as the parent or guardian of a child/youth with emotional, behavioral, or mental health needs is required.

Education: BA in a Human Services field and one year of experience or Associates degree in a human service field and one year of related experience or High School diploma or GED and a minimum of two years relevant experience.

Skills: Must have Driver’s License and reliable transportation

 

 

Do you have experience as the parent or guardian of a child/youth with complex emotional, behavioral, or mental health needs? 

Grow your career in human services by providing peer support to other families.

The Family Partner provides a structured one-to-one, strength-based relationship to a parent/caregiver of a children or youth for the purpose of addressing the youth’s emotional and behavioral needs. This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

Responsibilities Include:

  • Engages the parent/caregiver in activities in the home and community.
  • Assists the parent/caregiver in addressing one or more goals on the youth’s treatment plan.
  • Assists the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Delivers services in the parent/caregiver’s home and community.
  • Participates, attends and supports parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
  • Provide family education, advocacy and support to youth and family.

Required:

Experience: Lived experience as the parent or guardian of a child with complex emotional, behavioral, or mental health needs as well as experience navigating services for their child in mental health, special education, child protective services, probation services, or developmental services etc. Experience working with parent/caregivers and youth with Serious Emotional Disturbance preferred. Personal experience as the parent or guardian of a child/youth with emotional, behavioral, or mental health needs is required.

Education: BA in a Human Services field and one year of experience or Associates degree in a human service field and one year of related experience or High School diploma or GED and a minimum of two years relevant experience.

Skills: Must have Driver’s License and reliable transportation

 

Do you have personal experience living with a serious emotional disturbance, mental health challenges, substance use, trauma or system involvement and a willingness to share your journey? NSMHA is looking for Peer Mentors for Young Adults! 

The Young Adult Peer Mentor uses lived experience to connect with, validate, inspire and provide support to youth and young adults with mental health challenges.  The Young Adult Peer Mentor provides structured, one-to-one, strength-based support services to a youth for the purpose of addressing daily living, social, and communication needs in community and home-based settings.  Young Adult Peer Mentoring interventions are designed to address one or more goals on a youth’s existing outpatient, in-home treatment plan, FSS Community Service Plan, or an existing Individual Care Plan (ICP).

What you’ll do:

  • Supports, coaches and trains a youth in order to support linkages to community resources and services that will sustain the youth’s optimal functioning in the community.
  • Supports, coaches and trains the youth in connecting with existing treatment providers and in linking with new or additional resources.
  • Share personal journey with purpose and intent to youth and young adults in order to validate, demonstrate empathy, inspire, and motivate.
  • Collaborate with other members of the care team to engage, assess, partner and support the youth/young adult in identifying strengths, needs, and goals.
  • Participates with external agencies with regards to service/care planning and coordination and planning for transition to adulthood.
  • Promote youth and young adult sharing, learning and growth through role modeling and reflecting. Support youth and young adults in developing practical steps to reach goals.
  • Advocates for the youth. Provide a voice when needed!
  • Ensures that all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.

What you need:

Experience: Must have personal experience living with mental health challenges or substance use, trauma or system involvement and a willingness to share their journey. Please state in your cover letter or resume if this applies to you!

Education: Bachelor’s degree in a human service field from an accredited university and one year experience working with children/adolescents/transition age youth; or Associate’s degree in a human services field from an accredited school and one year of experience working with the target population; or High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth.

Skills: Valid driver’s license and reliable transportation, ability to work in community and in-home settings, must be 21 years or older.