The Peer Facilitator is a member of the Recovery Learning Center (RLC) community at the Hope Center for North Suffolk and the wider Metro Boston Recovery Learning Community (MBRLC). This position is designated for a person who is or has been a recipient of services for mental health and/or substance abuse disorders. The Peer Facilitator at the Hope Center reports to the Hope Center Director and is a contributing team member of the larger peer support specialist network at North Suffolk.

This position is a part-time, per diem position of approximately 10 hours per week.

Expectations of the role:

  • Collaborate and participate in schedule development and on-going revision of activities and schedules.
  • Organize, lead, and co-facilitate groups to engage community members, as well as individual and group activities that promote social experiences, increase community connection, and provide opportunities to practice skills and receive feedback and support from a peer-inclusive environment.
  • Promote one’s own knowledge and the education of the Hope Center community about the emerging recovery movement
  • Emphasize and support self-determination for all community members
  • Facilitate and maintain data collection as defined by North Suffolk and Boston Medical Center, in order to insure accurate information about the community and to support any Department of Mental Health reporting guidelines.
  • Participate in and promote the organization, cleanliness, and overall welcoming environment of the Hope Center.

What you’ll need:
Education: High school diploma or GED required; Bachelor’s degree in a field other than behavioral sciences preferred
Experience: Work experience with adults with serious and persistent mental illnesses or with individuals with similar human-services needs. This individual should be a current or former recipient of mental health services who is in recovery.
Skills: Must have a strong commitment to the right and ability of each person visits the Hope Center and who identifies as having a mental health and/or substance use disorder. CPR/1st Aid Certification within three months of hire (training provided).

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

North Suffolk is looking for a part time Data Entry Specialist to join our team!  This position supports the Compliance and Quality Management department and provides various administrative support services to all staff in the Compliance, Quality and Medical Records Departments. This position is responsible for all aspects of Agency data entry and reporting..

What you’ll do:

  • Support the data collection and entry for a variety of Agency data and maintains electronic records and reports.
  • Disseminate various monthly reports to managers, including but not limited to incidents, hospitalizations, audits, and clinical reviews.
  • Support the Human Rights Coordinator with incident reports and compliance management.
  • Support the annual satisfaction survey process.
  • Scan, file and manage department paperwork as needed as well as the typing of meeting minutes.
  • Schedule Clinical Reviews.
  • Support the Medical Records Department with processing medical record requests and the organization and off-site storage of client medical records as appropriate.
  • Supports the Quality Management Department with disseminating outcomes reports and data to the Ambulatory Departments.
  • Participate in program audits.

What you’ll need:

  • Education:  High School Diploma or GED completion required.
  • Experience:  Previous office experience required.
  • Skills:  Strong knowledge of Microsoft Office programs required (Word, Excel, Access).  Familiarity with electronic health records and HIPAA/State & Federal Privacy/Security laws a plus.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities