As the Senior Residential Support Specialist, you will provide direct services to people living in a residential setting. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Expectations of the Role:

  • Engage and partner with people to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Get information about community agencies and families to assist person in the provision of services.
  • Document each person’s progress in the confidential record according
  • Carries out the assigned interventions and action steps of the treatment plan
  • Teach money-management skills
  • Participate in medication administration per MAP and DMH policies and protocol.
  • Help each person to access reliable transportation
  • Organize and lead individual and group social and recreational activities
  • Assist with supervisions of RSS staff, signing up for trainings, recruiting, training and evaluating.
  • Assist in arranging staff schedules to meet the health and safety requirements

What You’ll Need:

  • Education:  High School Diploma/GED equivalent required. Bachelor’s Degree highly preferred.
  • Experience:  In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills:  Must have valid Massachusetts Driver’s license.  Be or become MAP, CPR/First Aid certified within five months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Project Manager for North Suffolk Mental Health you will participate in a two year community-based COVID 19 research project led by a Mass General Hospital research team and funded by the Person-Centered Outcomes Research Institute.  The position reports to the Assistant Director of DS/ Director of Residential Services. The goal of the study is to determine best practices to prevent COVID19 illness and spread among people with serious mental illness and intellectual/development disabilities living in congregate care settings.   This study includes the Mass General research team and six large community-based, Massachusetts human service providers.   The Project Manager will be responsible for data collection and management at North Suffolk Mental Health, for identifying staff and persons served to participate in advisory groups and for facilitating the implementation of best practices at North Suffolk Mental Health group homes.

Expectations of the role:
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Assist with data collection at North Suffolk Mental Health on COVID-19 incidence, testing, screening, isolation, contract tracing and PPE practices in their group homes.
• Facilitate the communication and transfer of data to the MGH researchers.
• Identify and recruit residents, family members, and front-line staff for the advisory groups which will be formed to ensure stakeholder involvement in the project.
• Support residents, family members and front-line staff to participate in advisory groups by helping with zoom calls, and providing other types of support.
• Work with the project team to facilitate enrollment of group homes into the study and the implementation of best practices at the group homes.
• Perform other related duties, as assigned.

What you’ll need:
Education: High School Diploma or GED required. Bachelors or Master’s Degree in a related field preferred.
Experience: Minimum three years’ experience in human services, quality improvement or research preferred.
Skills: Must obtain Massachusetts CPR/First Aide certification during orientation (training provided). Valid Mass driver’s license required.

*Work is primarily sedative, however off-site travel is required to attend meetings, persons appointments, trainings, etc.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

North Suffolk is looking for Case Managers to join our Residential Addictions Services team!  Ready for a career with a cause? Eager to do something and make a true difference with your work?

Provide case management services in a structured residential substance abuse setting, through way of educating and supporting life skills to be able to transition and to sustain recovery in society. Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

What you’ll need:

  • Education:  High School Diploma or GED required
  • ExperienceBachelor’s in related field preferred.  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred.
  • Skills and Abilities: Valid Mass Driver’s License required.  CPR/first aide certified or ability to become certified within five (5) continuous months of employment/date of hire.

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

North Suffolk is looking for Residential Counselors for our substance abuse/addiction recovery residences. As a Residential Counselor, you will help individuals in their recovery and provide direct care to individuals living in a residential setting. The Residential Counselor is responsible for the health, safety and quality of life of residents and works to help individuals with managing the milieu, skill-building, medication administration, risk management and other areas based on the needs of a therapeutic community treatment setting.

Positions available in our Meridian House program, located in East Boston, as well as our newly opening River House program that will be opening in Chelsea.

What you’ll do:

  • Supervise and/or participate with individuals, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop the treatment plan.
  • Implement, teach and assist individuals with treatment plan goals and objective on a consistent basis.
  • Document and maintain all individual records related to the treatment plan process.
  • Interface and liaison with Program Case Manager.
  • Assist individuals in scheduling routine and preventative medical appointments, obtain and disseminate all reports to appropriate team members.
  • Inventory or assist individuals in inventorying possessions, seasonal clothing and personal supplies on a regular basis.
  • Carry an individual counseling and group counseling caseload.
  • Participate in weekly clinical team meetings
  • Complete psychosocial evaluations for caseload
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as necessary.

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s in related field or CADAC preferred.
  • Experience:  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.  CPR/first aide certified within five (5) continuous months of employment/date of hire. (training provided)

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is seeking Awake Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Relief Worker, you would be responsible for the health, safety and quality of life of individuals living in our Addictions Residential Programs.  These programs are considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.  Programs located in East Boston and Chelsea.

The Relief Worker is a per diem position.

What you’ll do:

  • Ensure the health & safety of the individuals at all times through a conscientious awareness of their activities & assist as needed.
  • Assist in implementing, teaching, and assisting individuals with IAP goals and objectives.
  • Ensure proper administration and documentation of all medication.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

Requirements:

  • Education:  High School Diploma or GED required.  Bachelor’s in a related field preferred.
  • Experience: Six months experience working with individuals with substance use disorders.
  • Skills: Mass Driver’s License required. Must have the ability to become medication, SFA and CPR certified within five months of hire (training provided)

NSMHA is looking for a Volunteer Coordinator to join our new program -Recovery on the Harbor.  The Volunteer Coordinator engages peers in activities that support the agency’s goals and values.   You will coordinate the activities and schedules of members and volunteers to ensure effective program implementation.  This position is 40 hours per week, some evenings and weekends required.

What you’ll do:

  • Recruit volunteers and create linkages.
  • Perform the initial screening process for all volunteers.
  • Facilitate the orientation of peer members and volunteers and establish a schedule of participation.
  • Assist in the training of peers to become facilitators of peer groups.
  • Meet regularly with volunteers to update them about opportunities and resources.
  • Develop and maintain a up-to-date volunteer database and tracking system.
  • Conduct a variety of activities that meet the diverse interests and needs of the recovery community
  • Assist in the updates and maintenance of all social media platforms

What you’ll need:

  • Education:  High school diploma or GED and one year of supervised experience in substance abuse, a related human services field, or equivalent.
  • Experience:  Knowledge and understanding of addiction as a disease and recovery is highly preferred.  Recovery Coach Academy preferred. Knowledge of substance use disorders and recovery especially in outreach, engagement and community building.
  • Skills:  Proficiency in Microsoft Office and ability to use data file systems.  Preferred knowledge of social media.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for an Outreach Coordinator to join our new program, Recovery on the Harbor.  The Outreach Coordinator assists the Volunteer Coordinator with the trainings of volunteers and new members and working on community initiatives and outreach activities to ensure effective program implementation.  Position is 40 hours per week, some evening and weekends required.

What you’ll do:

  • Engage in the peer to peer participatory process and support Center’s staff in implementation of this process.
  • Coordinate peer involvement in community events.
  • Assist with data collection and support evaluation process.
  • Assist in the review of analysis to determine outreach program effectiveness
  • Assist in the development of educational materials and marketing of events.
  • Participate in distribution of information i.e. brochures, event announcements etc…
  • Assist with cataloging ,tracking and linking members to resources in and around the community.
  • Coordinate the ordering of materials and supplies
  • Attend and participate in applicable external meetings and trainings.

What you’ll need:

  • Education:  High school diploma or GED and one year of supervised experience in substance abuse, a related human services field, or equivalent.
  • Experience:  Knowledge and understanding of addiction as a disease and recovery is highly preferred.  Recovery coach Academy preferred.  Familiarity with local recovery community and local businesses.
  • Skills:  Valid Massachusetts driver’s license required.  Proficiency in Microsoft Office and data filing systems.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Clinical Coordinator to join our team!  The residential Clinical Coordinator is responsible for the overall coordination of clinical matters including supervision, investigating client grievances, recommending programmatic changes, interfacing with other providers, utilization review of medical records, and providing direct services to clients for our Meridian House residential program.  Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Coordinate with Intake Coordinator to approve appropriate clinical placement ensuring ASAM criteria is met upon admission
  • Complete Adult Comprehensive Assessment and Individualized Action Plan upon admission
  • Coordinate with prescribers, Manager of Rapid Access, Central Triage Team and Outpatient Clinical Team to ensure comprehensive and coordinated clinical services
  • Provide appropriate supervision and support to case managers and counselors
  • Coordinate and monitor care received by all residents to assure appropriate direct care, case management, continuity of care, and transitional services are provided.
  • Maintain quality of care according to standards and procedures outlined in DPH regulations and other contractual obligations.
  • Attend committees as required or assigned by the Director.
  • Assist in the development of a training schedule for the staff and train staff regarding clinical procedures.
  • Provides clinical consultation to staff and community.
  • Provides rotational after hours on-call coverage.
  • Participates in planning, redesign, and development of program as required to meet the needs of the community, NSMHA Board, or funding source requirements.
  • Represents NSMHA to outside agencies.
  • Provides direct clinical services to the residents of Meridian House as needed.

What you’ll need:

  • Education:  Master’s Degree in one of the following disciplines or closely related field:  Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work.
  • Experience:  A minimum of three years providing clinical  work in a substance abuse treatment setting.
  • Skills/Certifications:  LICSW or LMHC preferred.

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Full and part-time positions available in Chelsea, East Boston, Revere and downtown Boston.

Salary range: $14.00-$18.00 per hour, depending on program placement.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: High School Diploma/GED equivalent is required. Bachelor’s Degree is highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
  • Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.