NSMHA is looking for an Assistant Program Manager to join our In-Home Therapy Team!  This position supervises IHT staff as well as provides direct clinical services for clients.  The Assistant Program Manager is responsible for ensuring the overall coordination of care for clients and ensures that all services are provided in accordance with the IHT/TM Performance Specifications and Systems of Care Philosophy.   The Assistant Program Manager works closely with NSMHA staff, parents/guardians, community providers and referral sources as appropriate and/or directed.

What you’ll do:

  • Provide in the moment and weekly clinical/administrative supervision to clinicians; Training and Support staff; Therapeutic Mentors; and interns, as assigned, to meet IHT/TM Performance Specifications and medical necessity criteria.
  • Independently review and sign off on Staff Safety Assessments, Comprehensive Assessments, Treatment Plans, Discharge Plans, and all other client documentation requiring the signature of an IHT/TM supervisor.
  • Monitor weekly billing tickets of supervisees to ensure that standards are met for IHT/TM services.
  • Receive and triage program referrals as directed.  Assign cases, in collaboration with Program Manager and independently, to staff based on evaluation of case needs and staff capacity.
  • Carry and respond to referral pager and On-Call Leadership on a rotating schedule.
  • Collaborate with providers and referrers to determine, utilizing independent judgment, whether a case might be appropriate for IHT/TM services.
  • Attend and participate in all scheduled meetings with MCEs.
  • Participate in weekly Utilization Review of program files.
  • Provide 1-1 IHT services as an IHT clinician to a caseload determined by Program Manager.
    • Provide crisis intervention and guidance to clients and clients’ families.
    • Formulate independent psychosocial diagnosis and treatment plans.
    • Complete Risk Management Safety Plans.
    • Provide ongoing assessment and treatment to clients using individual, group and family modalities.
    • Accompany families to meetings pertaining to the youth’s behavioral health treatment in a variety of settings. (e.g. school, foster home, community based locations, etc.)

What you’ll need:

  • Education:  Master’s degree in Social Work, Psychology or related field required.
  • Certifications/Skills:  Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) preferred.  CANS certification is required.
  • Experience:  Minimum of three (3) years experience working in the field of child and family mental health. One (1) year previous supervisory experience highly preferred. Previous experience in the provision of community based and/or in-home 1-1 clinical or behavioral services to children, youth and families with chronic and persistent mental health issues required.
  • Other: Valid Mass Driver’s License and access to a vehicle required.  Off-site travel required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Competitive salary based on experience
  • A 12% salary differential for Spanish language capacity
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Temporary Senior Family Partner to join our Community Service Agency!  The Senior Family Partner provides team leadership, clinical, and administrative supervision for the Family Partner team.  They also provide a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed youth for the purpose of addressing the youth’s emotional and behavioral needs.  This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

This position is designed for someone with lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs).  Bilingual Spanish highly preferred.

This is a temporary position (approximately 2-3 months based on need) with the potential opportunity to transfer to a regular Family Partner position for the right candidate at the end of the temporary coverage.

What you’ll do:

  • Provide team leadership for the Family Partners
  • Coordinate required and recommended training for the Family Partner staff.  Review and approve Family Partner department paperwork (such as timesheets, agency agreements, and policy signoffs).
  • Assist the parent/caregiver in addressing one or more goals on the youth’s treatment plan for Outpatient or In-Home Therapy or Individual Care Plan.
  • Assist and engage with the parents/caregivers in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Provide family education, advocacy and support to youth and family.
  • Collaborate with Care Coordinators as appropriate.

What you’ll need:

  • Education
    • BA in a Human Services field and one year of experience OR
    • Associates degree in a human service field and one year of related experience OR
    • High School diploma/GED and a minimum of two years relevant experience.
  • Experience: 
    • Lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs) required.
    • Experience working with parent/caregivers and youth with Serious Emotional Disturbance.
    • Experience navigating any of the child and family serving systems.
    • Minimum one (1) year of relevant supervision experience required.
  • Skills:
    • Bilingual Spanish preferred (please indicate language skills on application)
    • Valid Mass drivers license and offsite travel required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Clinical Nurse Team Leader to join our Behavioral Health Community Partner team!

The Behavioral Health Community Partners Program is an exciting opportunity to have a meaningful role in pioneering state-wide efforts to improve health outcomes for MassHealth members.  This is a unique chance to grow your own clinical skills and career as you help a new program develop. As a manager, you would bring a balance of direct care with members as well as program evaluation, mentoring and training staff, and quality and risk management. Part of your role will include collaborating with neighboring health centers and forming lasting relationships with insurance companies/healthcare providers.  Join a dedicated, diverse team, which consists of BA level Care Coordinators, Nurses, and Social Workers. Our goal is to  take an “all in” team approach to caring for folks in our communities that could use extra support in integrating medical and behavioral health care, as well as problem solving social issues in order to help folks access treatment and wellness options they may not have known existed.  We are looking for someone with great clinical judgment, sound management skills, experience working in the Greater Boston community, energy and enthusiasm for helping, creativity, and an engaging personality.  This is a management position requiring licensure as an RN as well as supervisory experience. Position currently is able to offer remote work flexibility with time in the office and working remotely according to program needs. Are you our next Clinical Nurse Team Lead?

What you’ll need:
  • Education: Registered Nurse with current Massachusetts license to practice required.  Bachelor’s degree in nursing preferred.
  • Experience/Skills: Experience working with people with serious mental illness and substance use disorders. Prior supervisory experience. Embraces person-centered planning philosophy and motivational interviewing.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities