We are currently offering a $5,000 sign on bonus for this position.

As the Residential Clinical Coordinator, you will report to the Residential Program Director and/or Assistant Residential Program Director.  Under their supervision, the Residential Clinical Coordinator leads the ICGLE in the assessment, treatment planning and service delivery processes and is responsible for determining persons’ need for rehabilitative services.

The Residential Clinical Coordinator oversees the development of the persons’ treatment plan and subsequent reviews and revisions to ensure the goals, objectives and interventions reflect the Clinical Formulation-Interpretive Summary and the prioritized assessed needs. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Monday-Friday 9a-5p.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Participate in the development and implementation of Safety Plans and Crisis prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  • All other duties as assigned by the Residential Program Director/ Assistant Residential Program Director.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred.  Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license. Basic computer skills (word processor, email, Excel). Familiarity with electronic health records software (e.g. Ehana), treatment plan planning and clinical Assessments. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Remote work:

Can do some remote work

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

We are currently offering a $5,000 sign on bonus for this position.

The Residential Program Director is a unique position within the North Suffolk Mental Health Association in that it requires both administrative and nursing skills to effectively manage a group home of four residents with complex psychiatric and medical needs. This position oversees the day to day functioning of the group home, provides supervisory support to a team of direct care staff and an RN who assists in all medical facets of the program, and provides medical expertise in the management of residents’ symptoms and treatment.

Salary: $70,000- $83,584 a year based on experience.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage persons served and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons served to help them to create goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Use evidence based practices, including motivational interviewing.
• Advocate for persons served to make informed choices to further their own recovery.
• Assist in identification and practice of skill building interventions that equip persons served to live in the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons served in order to facilitate their recovery and maximize integration into the community.
• Lead the hiring process for residential staff and ensure that all staff are properly oriented and are trained in all mandatory trainings.

•Collaborate with internal and external providers to coordinate all forms of care for persons served including medical, psychiatric, social, housing, financial, and legal issues.

Qualifications:
Education/Licensure: LPHA licensure required: R.N. Preferred, LICSW, LCSW, LMHC, LRC, LADC1, M.D., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Familiarity with basic computer use (email, word processor, Excel) and electronic health records software (e.g. Ehana). State welfare programs familiarity. Must be MAP certified and CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits Package:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

​As an Assistant Clinical Manager you will work with the Clinical Manager and other clinical staff to support individuals and staff in the Developmental Services Division. The Assistant Clinical Manager plays a major role in the ongoing overall training of the DS Residential department’s direct service and management staff. They also play a role in the development and implementation of Person Centered Planning and Positive Behavioral Supports techniques and protocols/strategies. The Assistant Clinical Manager is responsible for writing, implementing, and training positive behavior support plans, developing data collection systems and analyzing the data to make decisions. The positive behavior support plans will be based on the principles of Applied Behavior Analysis (ABA) and will include pre-cursors, identified problem times, proactive strategies, and responses to target behaviors that are specific to each individual. The Assistant Clinical Manager must be able to work in a team environment to help adults improve social, work, and or daily living skills, while helping to reduce maladaptive behaviors. The person will attend meetings in which they collaborate with psychiatrists, therapists, doctors, direct support staff, house managers and others.

Expectations of the role:

  • Develop trainings and train Developmental Services staff in a variety of topics at the training center including, but not limited to, Positive Interaction Strategies, Person Centered Planning, Sexuality, and Positive Behavior Supports.
  • Be familiar with and complete all documentation related to positive behavior support plans as related to compliance requirements.
  • Provide clinical and administrative supervision on the implementation of behavior plans.
  • Respond to crisis situations when applicable.
  • Understand the characteristics of a wide range of intellectual disabilities, mental health diagnoses, as well as disorders such as autism and acquired brain injury.
  • Work with individuals and staff to ensure that plans are working, revised or terminated.
  • Attend Human Rights Committee Meetings and write and present restriction plans as applicable and as assigned.
  • Support the agency Quality Management Department and Survey and Certification processes as applicable.
  • Complete necessary ISP documents as needed and submit via HCSIS.
  • Participate in the development of proposals and/or grants.
  • Maintain a database on appropriate information, complete paperwork, and write reports as necessary.
  • Communicate with team members both within and outside of the agency effectively and professionally.
  • Other duties assigned by the Clinical Manager or the Director of Residential Services

What you’ll need:

Education/Licensure: High School Diploma required. BCBA preferred. In lieu of BCBA certification, must be (or be in the process of becoming) a psychologist, independent clinical social worker, masters or doctorate level speech pathologist, a physician, a masters or doctorate level teacher with a certification in special education or a licensed mental health counselor (LMHC).

Experience: Knowledge with function based behavioral assessment and treatment. Two years of related direct experience with individuals that have Developmental/Intellectual Disabilities required. Knowledge of Positive Behavior Supports required.

Skills: Must have a valid driver’s license and vehicle. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided) Advanced Wellness certification (will be trained when hired).

We are currently offering a $5,000 sign on bonus for this position.

The Assistant Program Director assists the Residential Program Director in the administrative and clinical leadership of the ICGLE. The Assistant Program Director, a licensed clinician, reports to the Residential  Program Director and under his (her) supervision, helps lead the program’s efforts in the engagement, assessment and treatment planning process for persons living in the ICGLE. The Assistant Residential Program Director also provides clinical supervision and direction for staff members.

Locations and Schedule:

Chelsea: Sunday-Thursday 12p-8p

Boston: Monday-Friday 9a-5p

Expectations of the Role:

  •  Under clinical and administrative supervision and guidance from the Residential Program Director, the Residential Assistant Program Director assists in the management of staffs’ efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  •  Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
    Instill hope by engaging in positive interactions that promote recovery and empowerment.
  •  Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
  •  Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Use evidence based practices including motivational interviewing as directed by clinical supervisors.
  •  Advocate that persons need to make informed choices to further their own recovery.
  •  Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
  •  Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  •  Assists the Residential Program Director in the hiring process for residential staff and helps the Residential Program Director ensure that all staff are properly oriented and are trained in all mandatory trainings.
  •  Provides clinical and administrative supervision to the Residential Support Specialists.
  •  All other duties as assigned.

What you’ll need:

Education: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist.

Experience: At least 3 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 1 year of supervisory experience.

Skills: Must have Driver’s license. Basic computer use (email, word processor, Excel) and knowledge of electronic health records software (e.g. Ehana). Familiarity with state welfare programs . Must be MAP certified and CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Remote work:

Can do some remote work

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are offering a $5,000 sign on bonus for this position.

North Suffolk is looking for an Evening Assistant Director to join our team!  The Evening Assistant Director is responsible for the overall responsibility for assisting with the delegated clinical and administrative aspects of our Boston Emergency Services Team.  This particular position provides real time supervision, consultation, training and to ensure overall smooth operation of the mobile team. This position will be Monday – Friday 3pm-11pm.

What you’ll do:

  • Assist with supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws
  • Assist in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assist in the development and allocation of program resources.
  • Performs periodic program evaluation and quality assurance.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision. Work closely with the Boston Medical Center (BMC) Call Center on the assignment of cases and additional triaging, when necessary.
  • Provide in-the-moment supervision to mobile clinicians and other staff and provide training to newer staff, while also conducting face to face encounters in various mobile locations
  • Manage all aspects of open and ongoing cases, including boarded patients including
    • placement, insurance authorizations, and close clinical management of boarded patients,
    • following ESP guidelines of placement in the most appropriate, least restrictive placement settings.
  • Monitor productivity, caseloads and units-of-work level of clinicians and family partners
  • Perform clinical services, crisis intervention and appropriate evaluations as needed.
  • Develop and monitor all staff, program, and facility policies.

What you’ll need:

  • Education:  Master’s Degree in Psychology, Nursing, or Human Services.
  • Experience:  Three to five years of supervisory/administrative experience in mental health field or Human Services field.
  • Knowledge/Skills:  Must have working knowledge of emergency services procedures.  Must have access to a vehicle in order to provide mobile support.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Clinical Manager to join our Adult Outpatient team at our East Boston and Chelsea Clinics!  The Clinical Manager is responsible for the overall management of clinical and administrative matters for the Adult Outpatient team at the East Boston and Chelsea Clinics.  This is a 40 hour per week position with no weekend hours.

What you’ll do:

  • Manage a talented and diverse team of clinicians.
  • Oversee the provision of therapy services in our East Boston and Chelsea Clinics.
  • Provide clinical and administrative supervision to clinicians.
  • Make recommendations for program development and improvement.
  • Receive individual supervision from the Director of Outpatient Services.
  • Hire and train new clinicians and clinical interns.
  • Collaborate with a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, and administrators to provide essential supports to a diverse, vibrant community.

What you’ll need:

  • Education: Master’s degree in Social Work or Counseling/Psychology required.
  • Experience: At least three years’ experience providing high-quality direct care required.  Two years’ experience providing clinical supervision preferred.
  • Certifications/Skills: LICSW or LMHC required.  Must meet board requirements to supervise LICSW-track and/or LMHC-track clinicians/interns towards licensure.  Spanish or Vietnamese speaking/BIPOC/LGBTQ applicants strongly encouraged to apply!

Competitive & Comprehensive Benefits:

  • Salary differential for Spanish or Vietnamese language capacity
  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Bilingual Spanish Outpatient Clinician to join our Child Outpatient Team! Outpatient Clinicians provide a broad range of clinical services for our clients, such as: formulating independent diagnosis and treatment, evaluation and crisis intervention, participation in treatment team, clinical, and staff meetings, and other clinical duties.

North Suffolk’s counseling centers provide individual, group and family therapy as well as psychiatric and medication services. We serve adults with emotional difficulties, family problems, psychiatric illness, struggles with addiction and other challenges to daily living. Services are varied across our four locations and are offered in English, Spanish, Vietnamese and Khmer (Cambodian).

What you’ll need:

  • Education/Skills:  Master’s degree in Social Work/Counseling required.
  • Certifications/Skills:  Valid independent clinical license (LICSW/LMHC) preferred.
  • Experience:  Bilingual/Bicultural/Culturally Competent (Spanish) required.  Please note language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Service Coordinators to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families. The EI Service Coordinator coordinates and provides early intervention services and treatment to children and child/family clients using a team approach.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  Services are provided in both an individual and group setting.

What you’ll do:

  • Provide early intervention screening/intake, evaluation and assessment of service needs and provision of appropriate direct services.
  • Provide direct child developmental and family support and home teaching services and case management to clients in home, program, and community settings.
  • Coordinate and participate as team evaluator in child developmental assessments and monitor conduct of additional child/family assessments and service delivery.
  • Facilitate and participate in development of IFSP (Individualized Family Service Plan), and in the execution, review and evaluation of the plan.
  • Collaborate with client families in identifying their concerns, priorities and resources.
  • Coordinate full range of home-based and center/community-based services with early intervention team including contracted discrete therapy and FFS service providers.
  • Provide education, advocacy, and support on child and parenting issues and information of community resources to client families.
  • Refer for discrete/specialized child therapies and refer to other case management and counseling services when appropriate.
  • Coordinate intervention service with medical, state, and health providers with family consent.
  • Assist in developing a transition plan for child and family client.

What you’ll need:

  • Education: Master’s degree in Counseling Psychology, Expressive Therapy, Mental Health, Social Work or similar field required.
  • Licensure:  LICSW, LMHC, or LCSW required.
  • Experience: Experience in Infancy/Early Childhood and Special Education required.
  • Skills: Either be or to become Early Intervention certified with DPH. Driver’s license and access to reliable vehicle needed in order to provide off-site services.  Spanish bilingual a plus (please indicate language skills in application).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for an Assistant Program Manager to join our In-Home Therapy Team!  This position supervises IHT staff as well as provides direct clinical services for clients.  The Assistant Program Manager is responsible for ensuring the overall coordination of care for clients and ensures that all services are provided in accordance with the IHT/TM Performance Specifications and Systems of Care Philosophy.   The Assistant Program Manager works closely with NSMHA staff, parents/guardians, community providers and referral sources as appropriate and/or directed.

What you’ll do:

  • Provide in the moment and weekly clinical/administrative supervision to clinicians; Training and Support staff; Therapeutic Mentors; and interns, as assigned, to meet IHT/TM Performance Specifications and medical necessity criteria.
  • Independently review and sign off on Staff Safety Assessments, Comprehensive Assessments, Treatment Plans, Discharge Plans, and all other client documentation requiring the signature of an IHT/TM supervisor.
  • Monitor weekly billing tickets of supervisees to ensure that standards are met for IHT/TM services.
  • Receive and triage program referrals as directed.  Assign cases, in collaboration with Program Manager and independently, to staff based on evaluation of case needs and staff capacity.
  • Carry and respond to referral pager and On-Call Leadership on a rotating schedule.
  • Collaborate with providers and referrers to determine, utilizing independent judgment, whether a case might be appropriate for IHT/TM services.
  • Attend and participate in all scheduled meetings with MCEs.
  • Participate in weekly Utilization Review of program files.
  • Provide 1-1 IHT services as an IHT clinician to a caseload determined by Program Manager.
    • Provide crisis intervention and guidance to clients and clients’ families.
    • Formulate independent psychosocial diagnosis and treatment plans.
    • Complete Risk Management Safety Plans.
    • Provide ongoing assessment and treatment to clients using individual, group and family modalities.
    • Accompany families to meetings pertaining to the youth’s behavioral health treatment in a variety of settings. (e.g. school, foster home, community based locations, etc.)

What you’ll need:

  • Education:  Master’s degree in Social Work, Psychology or related field required.
  • Certifications/Skills:  Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) preferred.  CANS certification is required.
  • Experience:  Minimum of three (3) years experience working in the field of child and family mental health. One (1) year previous supervisory experience highly preferred. Previous experience in the provision of community based and/or in-home 1-1 clinical or behavioral services to children, youth and families with chronic and persistent mental health issues required.
  • Other: Valid Mass Driver’s License and access to a vehicle required.  Off-site travel required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Competitive salary based on experience
  • A 12% salary differential for Spanish language capacity
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Daytime Assistant Director to join our team!  The Daytime Assistant Director is responsible for the overall responsibility for assisting with the delegated clinical and administrative aspects of our Boston Emergency Services Team.  This particular position provides real time supervision, consultation, training and to ensure overall smooth operation of the mobile team. This position will be Monday – Friday 8am-4pm.

What you’ll do:

  • Assist with supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws
  • Assist in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assist in the development and allocation of program resources.
  • Performs periodic program evaluation and quality assurance.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision. Work closely with the Boston Medical Center (BMC) Call Center on the assignment of cases and additional triaging, when necessary.
  • Provide in-the-moment supervision to mobile clinicians and other staff and provide training to newer staff, while also conducting face to face encounters in various mobile locations
  • Manage all aspects of open and ongoing cases, including boarded patients including
    • placement, insurance authorizations, and close clinical management of boarded patients,
    • following ESP guidelines of placement in the most appropriate, least restrictive placement settings.
  • Monitor productivity, caseloads and units-of-work level of clinicians and family partners
  • Perform clinical services, crisis intervention and appropriate evaluations as needed.
  • Develop and monitor all staff, program, and facility policies.

What you’ll need:

  • Education:  Master’s Degree in Psychology, Nursing, or Human Services.
  • Experience:  Three to five years of supervisory/administrative experience in mental health field or Human Services field.
  • Knowledge/Skills:  Must have working knowledge of emergency services procedures.  Must have access to a vehicle in order to provide mobile support.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities