As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. This position provides direct services to people in ICGLE/ IMGLE settings in the areas of medical health, daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Two shifts available, please specify preferred shift on application.

Tuesday-Saturday 7a-3p or Sunday-Thursday 7a-3p

Expectations of the Role:
• Provides hands on assistance with personal care, mobility assistance and help with housekeeping in addition to medical interventions to address needs and goals of persons served.
• Assist persons with showers and laundry. Assistance with transporting from bed to wheelchair, wheel chair to shower.
• Participate in housekeeping and upkeep of the assigned persons living areas.
• Order appropriate medical supplies for the program.
• Participate in all required clinical and skill trainings to enhance skills and knowledge base.
• Assist persons with movement and exercise.

What you’ll need:
Education: High school diploma/GED required. Must have C.N.A certificate.
Experience: Minimum of six months experience working with similar population in a human services environment.
Skills: Must be MAP certified, CPR/First Aid certification during orientation.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. Under the supervision of the Program Manager, the Overnight C.N.A is responsible for the safety and well-being of persons in GLE settings during overnight shifts. This position provides direct services to people in GLE settings based on need level and adheres to all agency policies and procedures and licensing/funding source requirements.

Schedule: Boston Tuesday-Wednesday 11p-7a

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Check in with staff, persons who are awake and complete a walk-through of the program every hour. Read the Staff Communication Log and review risk plans.
  • Document each person’s progress in the confidential record according to established methods and procedures and carries out the assigned interventions and action steps of the treatment plan.
  • Perform household maintenance and upkeep as needed.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.
  • Assist in showering if needed, laundry throughout the night, and cleanliness of the entire program.
  • Participate in medication administration per MAP and DMH policies and protocol
  • All other duties as assigned by the Program Director and/or Registered Nurse.

What you’ll need:
Education: High school diploma/GED required. C.N.A certificate required.
Experience: Minimum of six months experience working with similar population in a human services environment.
Skills: Must be MAP certified, CPR/First Aid certification during orientation. (Training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Full and part-time positions available in Chelsea, East Boston, Revere and downtown Boston.

Salary range: $15.50-$18.00 per hour, depending on program placement.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: High School Diploma/GED equivalent is required. Bachelor’s Degree is highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
  • Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Open virtual interviews for our Residential programs every Thursday from 11am to 2pm. Interviewing candidates interested in any residential position including Direct care, Residential counselors, Overnight staff and C.N.A. To register, email gethired@northsuffolk.org inquiring an interview with your resume attached.

We are currently offering a $300 sign on bonus for full time residential positions!

 

The Floating Program Manager is responsible for the clinical and administrative aspects of the assigned residential program. The Program Manager is fully integrated into the integrated team and provides supervision and guidance to the GLE staff’s efforts to provide direct care and treatment planning interventions. This position will float to different group living environments to manage the programs when there is a vacancy in the Program Manager position.

Salary: Up to $56k year

Expectations of the Role:

  • Ensures that day to day operations of the assigned group home are grounded in the philosophy and techniques of psychiatric rehabilitation
  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervises the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participates in the assessment of person referrals, admissions and discharges.
  • Insures the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervises and participates in the housekeeping and maintenance of the house and vehicle.
  • Participates in the development of the program budget, and monitors the program expenses.
  • Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations
  • Teach NSMHA trainings to newly hired employees

What you’ll need:

Education: High School Diploma/GED equivalent required. Bachelor’s Degree in a related filed highly preferred.

Experience: Two years of supervisory experience. Two year’s experience in Human Services, specifically experience with population that has developmental disorders and/or mental health, and supervisory experience required.

Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Family Partner to join our Community Service Agency!  This paraprofessional position provides a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed youth for the purpose of addressing the youth’s emotional and behavioral needs.  This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

This position is designed for someone with lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs). 

This position is temporarily remote.

What you’ll do:

  • Engage the parent/caregiver in activities in the home and community.
  • Assist the parent/caregiver in addressing one or more goals on the youth’s treatment plan for Outpatient or In-Home Therapy or Individual Care Plan.
  • Coordinate Intensive Care Coordination Services with the Care Coordinator within the agency and Hub providers outside of the agency.
  • Assist the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Deliver services in the parent/caregiver’s home and community.
  • Participate, attend and support parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
  • Maintain regular contact with the parent/caregiver (face-to-face and telephone).
  • Provide family education, advocacy and support to youth and family.
  • Monitor, review and update the ICP to reflect the changing needs of the youth and family.
  • Adhere to policies and procedures governing client rights and confidentiality.
  • Complete appropriate documentation of service delivery in a timely manner.

What you’ll need:

  • Education
    • BA in a Human Services field and one year of experience OR
    • Associates degree in a human service field and one year of related experience OR
    • High School diploma/GED and a minimum of two years relevant experience.
  • Experience: 
    • Lived experience as a parent or direct caregiver of a youth in their family with special needs (preferably mental health needs) required.
    • Experience working with parent/caregivers and youth with Serious Emotional Disturbance.
    • Experience navigating any of the child and family serving systems.
    • Familiarity with child & youth serving programs
  • Skills:
    • Bilingual Spanish preferred (please indicate language skills on application)
    • Valid Mass drivers license and offsite travel required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Therapeutic Training and Support Worker to help local youth and families! Are you looking for an opportunity where you can make a real difference while growing your own career and skills? The In-Home Therapy team works together to help a child and family treat the child’s challenging behaviors and mental health needs, and help the family with supporting and caring for the child. The Therapeutic Training & Support Worker helps implement the therapeutic objectives of the treatment plan designed to address a youth’s mental health, behavioral and emotional needs. This might include teaching the youth to understand, direct, interpret, manage, and develop self control of feelings as well as emotional responses to situations. This position also assists the family with addressing the youth’s emotional and mental health needs.

What you’ll do:

  • Support the development of a youth-and family-centered treatment plan.
  • Support the review/development of a risk management/safety plan in collaboration with the youth and caregiver.
  • Provide support, referral and linkage to appropriate services along the continuum of care.
  • Provide phone contact and support to the youth and family as indicated.
  • Work with families to implement focused interventions and behavioral techniques to: enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.
  • Identify and utilize community resources; develop and maintain natural supports for the youth and parent/caregiver(s) in order to promote sustainability of treatment gains.
  • Support families in developing and maintaining natural supports for the youth and parent caregiver(s) in order to promote sustainability of treatment gains.
  • Provide phone and face-to-face coordination with entities that may impact the youth’s treatment plan.
  • Provide coaching to youth and family in support of decision-making in both crisis and non-crisis situation.
  • Provide skills training for youth and parent/caregiver(s).
  • When requested by the family, will also accompany the family to meetings about the youth’s behavioral health treatment needs in schools, day care, foster homes, and other community-based locations.

What you’ll need:

  • Education/experience:
    • Bachelor’s degree in a human service field from an accredited university and one year experience working with children/adolescents/transition age youth; OR
    • Associate’s degree in a human services field from an accredited school and one year of experience working with the target population; OR
    • High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth
  • Skills: You must have a valid Massachusetts Driver’s license, reliable vehicle, and ability to work in community and in-home settings.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Competitive salary based on experience
  • A 12% salary differential for program needed Bilingual skills – please indicate language skills in application!
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Bilingual Spanish Outpatient Clinician to join our Child Outpatient Team! Outpatient Clinicians provide a broad range of clinical services for our clients, such as: formulating independent diagnosis and treatment, evaluation and crisis intervention, participation in treatment team, clinical, and staff meetings, and other clinical duties.

North Suffolk’s counseling centers provide individual, group and family therapy as well as psychiatric and medication services. We serve adults with emotional difficulties, family problems, psychiatric illness, struggles with addiction and other challenges to daily living. Services are varied across our four locations and are offered in English, Spanish, Vietnamese and Khmer (Cambodian).

What you’ll need:

  • Education/Skills:  Master’s degree in Social Work/Counseling required.
  • Certifications/Skills:  Valid independent clinical license (LICSW/LMHC) preferred.
  • Experience:  Bilingual/Bicultural/Culturally Competent (Spanish) required.  Please note language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Youth Care Specialists to join our After School Program! Are you passionate about youth and community development? Want to find the next step in your career where you can grow and still make a impact with your job?  The Children’s After School Program is a therapeutic program for children ages 6 to 12.  The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups and activities.

This is a part time position: 20 hours, Mon-Fri 2-6pm

What You’ll Do:

  • Supervise children during program activities.
  • Implement behavior management/modification in the milieu.
  • Plan and facilitate therapeutic and recreational activities.
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Drive pupil van and accompany other staff during ride.
  • Complete daily documentation of children’s progress in the milieu.
  • Perform duties as a Youth Care Specialist including maintaining contact with collaterals and parents; planning and implementing daily activities, assisting in coordinating of snack, participate in multidisciplinary meetings, and conduct outreach to children and their families in their homes and communities as necessary.
  • Ensure all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.
  • Oversee administration and documentation of clients’ prescription medications, assuring adherence to medical policies and procedures.
  • Coordinate transportation services for clients, and vehicle maintenance, repairs, registrations and inspections.

What You’ll Need:

  • Education: Bachelor’s Degree is required.
  • Experience: Applicants must have at least one year of experience working with school age children. Milieu or recreational experience is preferred. Working knowledge of community resources is preferred.
  • Skills: A valid Massachusetts driver’s license and a minimum of three years driving history required.  Ability to get 7D drivers license required. Bilingual (Spanish & English) is encouraged to apply. If you know Spanish, please note on your resume!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Service Coordinators to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families. The EI Service Coordinator coordinates and provides early intervention services and treatment to children and child/family clients using a team approach.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  Services are provided in both an individual and group setting.

What you’ll do:

  • Provide early intervention screening/intake, evaluation and assessment of service needs and provision of appropriate direct services.
  • Provide direct child developmental and family support and home teaching services and case management to clients in home, program, and community settings.
  • Coordinate and participate as team evaluator in child developmental assessments and monitor conduct of additional child/family assessments and service delivery.
  • Facilitate and participate in development of IFSP (Individualized Family Service Plan), and in the execution, review and evaluation of the plan.
  • Collaborate with client families in identifying their concerns, priorities and resources.
  • Coordinate full range of home-based and center/community-based services with early intervention team including contracted discrete therapy and FFS service providers.
  • Provide education, advocacy, and support on child and parenting issues and information of community resources to client families.
  • Refer for discrete/specialized child therapies and refer to other case management and counseling services when appropriate.
  • Coordinate intervention service with medical, state, and health providers with family consent.
  • Assist in developing a transition plan for child and family client.

What you’ll need:

  • Education: Master’s degree in Counseling Psychology, Expressive Therapy, Mental Health, Social Work or similar field required.
  • Licensure:  LICSW, LMHC, or LCSW required.
  • Experience: Experience in Infancy/Early Childhood and Special Education required.
  • Skills: Either be or to become Early Intervention certified with DPH. Driver’s license and access to reliable vehicle needed in order to provide off-site services.  Spanish bilingual a plus (please indicate language skills in application).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities