As a Community Support Specialist you will participate in the engagement, assessment, and treatment planning process as well as work with a dedicated team of staff to provide interventions to address needs and goals of the persons served.  This position provides direct services to people in community and group living environment settings in the areas of housing, risk mitigation, transportation, skill-building, money management, medication administration and other areas based on the person centered treatment plan.

Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Multiple positions available in Chelsea and Boston.  Please indicate preference in application.

Expectations of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Gather information about community agencies to assist in the provision of services.
  • Provide side-by-side support and coaching to help people socialize.
  • Organize and lead individual and group social and recreational activities.
  • Carries out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings.
  • Experience in coordinating collaborative care within teams
  • Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating
  • Ensure that people have adequate financial support
  • Participate in medication administration per MAP and DMH policies and protocol.
  • Help each person to access reliable transportation

What you’ll need:

Education:  High School Diploma/GED equivalent required.  Bachelors Degree highly preferred
Experience:  In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder
Skills:  Must be MAP and CPR/First Aid certified within five months of hire (training provided)  Massachusetts Drivers License required

Additional skills:

American Sign Language fluent applicants encouraged to apply

Employee Benefits:

  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • All Team Members have access to the following benefits:
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea,  East Boston, Revere,  Saugus, Waltham, West Roxbury and Winthrop

RESPONSIBILITIES

  • Administer medication according to the Medication Administration Plan (MAP)
  • Schedule or assist consumers in scheduling routine and preventative medical appointments
  • Assist consumers with daily living activities, self-help skills, and socialization
  • Participate in housekeeping and maintenance of the house and vehicle.
  • Comply with mandatory staffing ratio of the program at all times.

REQUIREMENTS

Education: High school degree or GED required; Bachelor’s Degree in related field preferred

Experience: One to two years human services experience with similar population preferred

Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.