As an Assistant Residential Program Manager, you will be responsible responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Position available in Chelsea, Burlington  and Winthrop, MA. Please indicate preference in application.

Expectations of the Role:
• Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
• Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
• Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
• Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
• Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
• Performs direct support related tasks in emergencies or as requested by supervisor.
• Provides transportation for Individuals as needed.
• Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.
• Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
• Position requires on-call coverage and some evening and weekend work as needed.
• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.
• Other duties assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. Supervisory experience preferred.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
• 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential. We are looking for both entry level and experienced individuals to work as Direct Support Professionals in our residential homes. The right candidates will be responsible for providing care and assistance to Individuals with intellectual and developmental disabilities. If you have experience working with developmentally disabled adults, or are willing to learn, we encourage you to apply.

Full and part time positions available in Burlington, Chelsea, Winthrop, Revere, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.

Salary Range: $13.50-$17.00 depending on program placement

What you’ll do:

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Ensure appropriate staff-to-client ratio at all time
  • Develop and promote a supportive relationship with the residents
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.

What you’ll need:
Education: High School diploma or GED required. Bachelor’s degree in any related field preferred.
Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12
  • Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.