As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Licensed Practitioner Nurse for North Suffolk Mental health you will provide medical, regulatory (DDS regulations and MAP policy) oversight, support to residential program. The LPN is responsible for overseeing all health care services provided to individuals. Must comply with applicable regulatory requirements and standards in the performance of registered nursing duties. Responsible for all medical follow up and supervision of C.N.A staff. This position reports to the Nurse Manager/ Program Manager.

Schedule: Mon-Fri 9a-5p

Expectations of the Role:

  • Assist with health care services provided to individuals supported. Participate in medical discharge meetings at hospitals.
  • Assists to obtain reports and approval of treatment plans from PCP/specialists and reports and objectively documents all changes in the condition of each individual.
  • Reviews seizure and medical incident reports and makes recommendations to program staff and assist with any follow up with participant’s medical practitioners if necessary
  • Participate in managers’, clinical and staff meetings to review health care needs and global health care planning with all staff.
  • Provides medical training in but not limited to Diabetes, Nutrition, Seizures, Oxygen and Vital Sign training to all staff.
  • Conduct MAP audits at site yearly and fallow all Map policies and procedures.
  • Performs direct support related tasks in emergencies or as requested by supervisor.
  • All other duties assigned by supervisor.

What you’ll need:

  • Education: Licensed Practical Nurse, registered with the MA Board of Registration in Nursing.
  • Experience: Minimum of one year of experience in a community health setting. Prior experience working with developmentally disabled adults and/ or mental health.
  • Skills: Must be able to pass Map within five months from date of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Support Specialist 2, you will provide direct care to individuals living in an intensive residential setting. The RSS 2 will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Multiple shifts available. Positions available in Chelsea and Downtown Boston.

Salary range:  $14.00-$16.00 per hour, depending on program placement.

This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Expectations of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: Bachelor’s Degree is highly preferred. High School Diploma/GED equivalent is required.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.