As an Assistant Residential Program Manager, you will be responsible responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Position available in Chelsea, Revere and Winthrop, MA. Please indicate preference in application.

Expectations of the Role:
• Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
• Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
• Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
• Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
• Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
• Performs direct support related tasks in emergencies or as requested by supervisor.
• Provides transportation for Individuals as needed.
• Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.
• Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
• Position requires on-call coverage and some evening and weekend work as needed.
• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.
• Other duties assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. Supervisory experience preferred.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
• 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Staffing Coordinator you will act as the initial screeners in the hiring process, reviewing resumes, identifying qualified applicants, scheduling interviews, and finding appropriate job placements. The Staffing Coordinator reports to the Director of Residential. In addition, she/he will provide relief staff to support the DDS and ACCS Residential programs; hire and train relief staff; assist with supervision, schedule trainings, coordinate group home schedules and enter in the scheduler update on a daily basis; create management reports related to time and attendance.

Schedule: Monday-Friday 9am-5pm

Expectations of the Role:
• Recruit, assist with supervision, evaluate, and facilitate progressive discipline as needed for all staff, including relief in conjunction with the Residential Managers including Residential Service Coordinators (RSC).
• Complete all reference checks, CORI and fingerprint paperwork.
• Set up orientation and all trainings for the following six months for staff.
• Assure integrity of Time and Attendance database (Kronos) in the payroll system for all residential master schedules. Run reports monthly.
• Maintain relief staff data base system. Keep current all relief staff info and send out on a monthly basis.
• Teach Kronos scheduler to new hired relief.
• Check in with relief staff from time to time, and conduct meetings with relief as needed.
• Develop reports related to staff unavailable to work and terminate as needed.
• Maintain users’ access to Time and Attendance.
• Train current and new Time and Attendance users.
• Assist with scheduling of relief staff in residential group homes.
• Sign all relief up for annual trainings and attend to staff meetings as needed.
• Hire all staff, including full time, part time, relief and weekend floater positions.
• Cover the front desk of NSMHA Central Administration when assistant administrator is out sick or on vacation, part of rotation.
• Assist with Job fairs and strategies to hire more residential staff, including relief.
• All other duties assigned by Director of Residential Services.

What you’ll need:
Education: High School or GED required. Bachelor’s Degree in a related field and supervisory experience preferred.
Experience: Two years’ experience with similar responsibilities required. Computer skills necessary- need to learn time and attendance database system.
Skills: Excellent word processing data entry and spreadsheet skills. Knowledge of excel, word, easily adapts to learning new software related to job function.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Project Manager for North Suffolk Mental Health you will participate in a two year community-based COVID 19 research project led by a Mass General Hospital research team and funded by the Person-Centered Outcomes Research Institute.  The position reports to the Assistant Director of DS/ Director of Residential Services. The goal of the study is to determine best practices to prevent COVID19 illness and spread among people with serious mental illness and intellectual/development disabilities living in congregate care settings.   This study includes the Mass General research team and six large community-based, Massachusetts human service providers.   The Project Manager will be responsible for data collection and management at North Suffolk Mental Health, for identifying staff and persons served to participate in advisory groups and for facilitating the implementation of best practices at North Suffolk Mental Health group homes.

Expectations of the role:
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Assist with data collection at North Suffolk Mental Health on COVID-19 incidence, testing, screening, isolation, contract tracing and PPE practices in their group homes.
• Facilitate the communication and transfer of data to the MGH researchers.
• Identify and recruit residents, family members, and front-line staff for the advisory groups which will be formed to ensure stakeholder involvement in the project.
• Support residents, family members and front-line staff to participate in advisory groups by helping with zoom calls, and providing other types of support.
• Work with the project team to facilitate enrollment of group homes into the study and the implementation of best practices at the group homes.
• Perform other related duties, as assigned.

What you’ll need:
Education: High School Diploma or GED required. Bachelors or Master’s Degree in a related field preferred.
Experience: Minimum three years’ experience in human services, quality improvement or research preferred.
Skills: Must obtain Massachusetts CPR/First Aide certification during orientation (training provided). Valid Mass driver’s license required.

*Work is primarily sedative, however off-site travel is required to attend meetings, persons appointments, trainings, etc.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program, as well as the overall health and safety of the persons residing there. The Program Manager will oversee a nine, ten or eleven bed group home. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedules: Winthrop Mon-Fri 10a-6p, Charlestown Mon-Fri 9a-5p

Expectations of the Role:
• Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
• Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
• Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
• Participate in the assessment of person referrals, admissions and discharges.
• Insure the program and person records are current, comprehensive and meet agency and funding source standards.
• Liaison with families/guardians, DMH, and other outside service providers.
• Supervises and participates in the housekeeping and maintenance of the house and vehicle.
• Participates in the development of the program budget, and monitors the program expenses.
• Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
• Monitor medications in accordance with MAP regulations
• Teach NSMHA trainings to newly hired employees

What you’ll need:
Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
Experience: Four (4) years experience in human services and supervisory experience required. Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
Skills: Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea, East Boston, Revere, Saugus, Waltham, West Roxbury and Winthrop

Expectations of the Role:
• Administer medication according to the Medication Administration Plan (MAP)
• Schedule or assist consumers in scheduling routine and preventative medical appointments
• Assist consumers with daily living activities, self-help skills, and socialization
• Participate in housekeeping and maintenance of the house and vehicle.
• Comply with mandatory staffing ratio of the program at all times.

What you’ll need:
Education: High school degree or GED required; Bachelor’s Degree in related field preferred
Experience: One to two years human services experience with similar population preferred
Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential. We are looking for both entry level and experienced individuals to work as Direct Support Professionals in our residential homes. The right candidates will be responsible for providing care and assistance to Individuals with intellectual and developmental disabilities. If you have experience working with developmentally disabled adults, or are willing to learn, we encourage you to apply.

Full and part time positions available in Burlington, Chelsea, Winthrop, Revere, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.

Salary Range: $13.50-$17.00 depending on program placement

What you’ll do:

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Ensure appropriate staff-to-client ratio at all time
  • Develop and promote a supportive relationship with the residents
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.

What you’ll need:
Education: High School diploma or GED required. Bachelor’s degree in any related field preferred.
Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12
  • Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

As a DS Clinical Coordinator you will work with the Clinical Manager and other clinical staff to support individuals and staff in the Developmental Services Division. The Clinical Coordinator plays a major role in the ongoing overall training of the DS Residential department’s direct service and management staff. They also play a role in the development and implementation of Person Centered Planning and Positive Behavioral Supports techniques and protocols/strategies. The person contributes to the leadership of the department in developing and providing quality services based on person centered models. The Clinical Coordinator is part responsible for the writing, implementation, and training of positive behavior support plans, data collection, graphing and more. The positive behavior support plans will be based on the principles of Applied Behavior Analysis (ABA) and will include pre-cursors, identified problem times, proactive strategies, and responses to target behaviors that are specific to each individual. The Clinical Coordinator must be able to work in a team environment to help individuals improve social, work, and or daily living skills, while helping to reduce maladaptive behaviors. The Clinical Coordinator will help evaluate the effectiveness of positive behavior support plans and make any necessary changes to help individuals learn new skills and behaviors more effectively.

We are offering a $300 sign on bonus for this position.

Salary Range: $58,00 to $65,00  per year

Expectations of the role:

  • Develop trainings and train Developmental Services staff in a variety of topics at the training center including, but not limited to, Positive Interaction Strategies, Person Centered Planning, Sexuality, and Positive Behavior Supports.
  • Complete assessments as needed and develop interventions and positive behavior support plans for individuals with staff, team and individual input where applicable.
  • Review and update positive behavior support plans as needed and on a regular basis.
  • Be familiar with and complete all documentation related to positive behavior support plans as related to compliance requirements.
  • Provide clinical and administrative supervision on the implementation of behavior plans.
  • Provide behavior support for individuals and staff as needed.
  • Respond to crisis situations when applicable.
  • Understand the characteristics of a wide range of intellectual disabilities, mental health diagnoses, as well as disorders such as autism and acquired brain injury.
  • Work with individuals and staff to ensure that plans are working, revised or terminated.
  • Attend Human Rights Committee Meetings and write and present restriction plans as applicable and as assigned.
  • Support the agency Quality Management Department and Survey and Certification processes as applicable.
  • Complete necessary ISP documents as needed and submit via HCSIS.
  • Participate in the development of proposals and/or grants.
  • Maintain a database on appropriate information, complete paperwork, and write reports as necessary.
  • Communicate with team members both within and outside of the agency effectively and professionally.
  • Maintain compliance with the Department of Developmental Services (DDS) regulations.
  • Attend and maintain necessary certifications, CEUs and trainings.
  • Other duties assigned by the Clinical Manager or the Director of Residential Services

What you’ll need:

Education/Licensure: High School Diploma required. LMHC, LICSW, BCABA, BCBA, Psychologist, SLP and/or teacher with certification in special education required.

Experience: Two years of related direct experience with individuals that have Developmental/Intellectual Disabilities required.

Knowledge of Positive Behavior Supports.

Skills: Must have a valid driver’s license and vehicle. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided) Advanced Welle certification (will be trained when hired).

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.