We are offering a $5,000 sign on bonus for this position.

North Suffolk is looking for an Evening Assistant Director to join our team!  The Evening Assistant Director is responsible for the overall responsibility for assisting with the delegated clinical and administrative aspects of our Boston Emergency Services Team.  This particular position provides real time supervision, consultation, training and to ensure overall smooth operation of the mobile team. This position will be Monday – Friday 3pm-11pm.

What you’ll do:

  • Assist with supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws
  • Assist in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assist in the development and allocation of program resources.
  • Performs periodic program evaluation and quality assurance.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision. Work closely with the Boston Medical Center (BMC) Call Center on the assignment of cases and additional triaging, when necessary.
  • Provide in-the-moment supervision to mobile clinicians and other staff and provide training to newer staff, while also conducting face to face encounters in various mobile locations
  • Manage all aspects of open and ongoing cases, including boarded patients including
    • placement, insurance authorizations, and close clinical management of boarded patients,
    • following ESP guidelines of placement in the most appropriate, least restrictive placement settings.
  • Monitor productivity, caseloads and units-of-work level of clinicians and family partners
  • Perform clinical services, crisis intervention and appropriate evaluations as needed.
  • Develop and monitor all staff, program, and facility policies.

What you’ll need:

  • Education:  Master’s Degree in Psychology, Nursing, or Human Services.
  • Experience:  Three to five years of supervisory/administrative experience in mental health field or Human Services field.
  • Knowledge/Skills:  Must have working knowledge of emergency services procedures.  Must have access to a vehicle in order to provide mobile support.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Clinical Manager to join our Adult Outpatient team at our East Boston and Chelsea Clinics!  The Clinical Manager is responsible for the overall management of clinical and administrative matters for the Adult Outpatient team at the East Boston and Chelsea Clinics.  This is a 40 hour per week position with no weekend hours.

What you’ll do:

  • Manage a talented and diverse team of clinicians.
  • Oversee the provision of therapy services in our East Boston and Chelsea Clinics.
  • Provide clinical and administrative supervision to clinicians.
  • Make recommendations for program development and improvement.
  • Receive individual supervision from the Director of Outpatient Services.
  • Hire and train new clinicians and clinical interns.
  • Collaborate with a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, and administrators to provide essential supports to a diverse, vibrant community.

What you’ll need:

  • Education: Master’s degree in Social Work or Counseling/Psychology required.
  • Experience: At least three years’ experience providing high-quality direct care required.  Two years’ experience providing clinical supervision preferred.
  • Certifications/Skills: LICSW or LMHC required.  Must meet board requirements to supervise LICSW-track and/or LMHC-track clinicians/interns towards licensure.  Spanish or Vietnamese speaking/BIPOC/LGBTQ applicants strongly encouraged to apply!

Competitive & Comprehensive Benefits:

  • Salary differential for Spanish or Vietnamese language capacity
  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Bilingual Spanish Outpatient Clinician to join our Child Outpatient Team! Outpatient Clinicians provide a broad range of clinical services for our clients, such as: formulating independent diagnosis and treatment, evaluation and crisis intervention, participation in treatment team, clinical, and staff meetings, and other clinical duties.

North Suffolk’s counseling centers provide individual, group and family therapy as well as psychiatric and medication services. We serve adults with emotional difficulties, family problems, psychiatric illness, struggles with addiction and other challenges to daily living. Services are varied across our four locations and are offered in English, Spanish, Vietnamese and Khmer (Cambodian).

What you’ll need:

  • Education/Skills:  Master’s degree in Social Work/Counseling required.
  • Certifications/Skills:  Valid independent clinical license (LICSW/LMHC) preferred.
  • Experience:  Bilingual/Bicultural/Culturally Competent (Spanish) required.  Please note language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Service Coordinators to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families. The EI Service Coordinator coordinates and provides early intervention services and treatment to children and child/family clients using a team approach.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  Services are provided in both an individual and group setting.

What you’ll do:

  • Provide early intervention screening/intake, evaluation and assessment of service needs and provision of appropriate direct services.
  • Provide direct child developmental and family support and home teaching services and case management to clients in home, program, and community settings.
  • Coordinate and participate as team evaluator in child developmental assessments and monitor conduct of additional child/family assessments and service delivery.
  • Facilitate and participate in development of IFSP (Individualized Family Service Plan), and in the execution, review and evaluation of the plan.
  • Collaborate with client families in identifying their concerns, priorities and resources.
  • Coordinate full range of home-based and center/community-based services with early intervention team including contracted discrete therapy and FFS service providers.
  • Provide education, advocacy, and support on child and parenting issues and information of community resources to client families.
  • Refer for discrete/specialized child therapies and refer to other case management and counseling services when appropriate.
  • Coordinate intervention service with medical, state, and health providers with family consent.
  • Assist in developing a transition plan for child and family client.

What you’ll need:

  • Education: Master’s degree in Counseling Psychology, Expressive Therapy, Mental Health, Social Work or similar field required.
  • Licensure:  LICSW, LMHC, or LCSW required.
  • Experience: Experience in Infancy/Early Childhood and Special Education required.
  • Skills: Either be or to become Early Intervention certified with DPH. Driver’s license and access to reliable vehicle needed in order to provide off-site services.  Spanish bilingual a plus (please indicate language skills in application).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Daytime Assistant Director to join our team!  The Daytime Assistant Director is responsible for the overall responsibility for assisting with the delegated clinical and administrative aspects of our Boston Emergency Services Team.  This particular position provides real time supervision, consultation, training and to ensure overall smooth operation of the mobile team. This position will be Monday – Friday 8am-4pm.

What you’ll do:

  • Assist with supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws
  • Assist in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assist in the development and allocation of program resources.
  • Performs periodic program evaluation and quality assurance.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision. Work closely with the Boston Medical Center (BMC) Call Center on the assignment of cases and additional triaging, when necessary.
  • Provide in-the-moment supervision to mobile clinicians and other staff and provide training to newer staff, while also conducting face to face encounters in various mobile locations
  • Manage all aspects of open and ongoing cases, including boarded patients including
    • placement, insurance authorizations, and close clinical management of boarded patients,
    • following ESP guidelines of placement in the most appropriate, least restrictive placement settings.
  • Monitor productivity, caseloads and units-of-work level of clinicians and family partners
  • Perform clinical services, crisis intervention and appropriate evaluations as needed.
  • Develop and monitor all staff, program, and facility policies.

What you’ll need:

  • Education:  Master’s Degree in Psychology, Nursing, or Human Services.
  • Experience:  Three to five years of supervisory/administrative experience in mental health field or Human Services field.
  • Knowledge/Skills:  Must have working knowledge of emergency services procedures.  Must have access to a vehicle in order to provide mobile support.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Medical Assistant to join our new MAT-PDOA program!  The Medical Assistant supports the Nurse Care Manager and plays a key role as patient liaison and is instrumental in helping patients feel at ease in the medical provider’s office as well as explaining the medical provider’s instructions. This person also performs clinic support in both the clinical and administrative areas.

What you’ll do:

  • In the clinical area, the medical assistant participates in the delivery of patient care.
  • In the administrative area, the medical assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information, and assists in the facilitation of patient flow throughout the ambulatory setting.
  • Take medical histories.
  • Explain treatment procedures to patients, obtaining informed consent.
  • Prepare patients for examinations and assist the physician or nurse during examinations.
  • Collect and prepare laboratory specimens (urine or saliva drug screening) and perform basic laboratory tests.
  • Instruct patients about medication and special guidelines.
  • Prepare medications for administration by a licensed medical provider as directed by a physician.
  • Transmit prescription refills as directed.
  • Perform and obtain GPRA, COWS, or using other clinical instruments such as MATOARS
  • Administrative Duties (may include, but not limited to):
    • Using computer applications
    • Answering telephones
    • Welcoming patients
    • Updating and filing patient medical records
    • Coding and filling out insurance forms
    • Scheduling appointments
    • Arranging for laboratory services
    • Handling correspondence, billing, and bookkeeping

What you’ll need:

  • Education/Qualifications:  Holds a valid degree from an accredited medical assisting program (Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools). Not required, but strongly preferred for MAT-PDOA: Certified Medical Assistant (CMA) certificate through the Certifying Board of the American Association of Medical Assistants. In addition, the MA will attend MAT-PDOA-specific training curriculum for all program team members.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for an Emergency Services Clinician to join our team!  Are you looking for a career with new experiences everyday? One that provides you with opportunities and challenges that allow you to grow? This is a fast-paced dynamic position with exposure to a wide variety of clinical populations and settings. As a clinician you will develop your assessment and diagnosis skills (acumen) while creating relationships with community stakeholders. The Emergency Services Clinician provides direct mobile emergency psychiatric clinical services, coordination, and consultation to other care providers. This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services. This position is perfect for someone looking to work out in the community and not behind a desk!

  • Sunday – Thursday 2pm – 10pm

The projected pay range for this position is 50k – 65k a year depending on experience.

What you’ll do:

  • Complete prescreening evaluations for information, referral services, and respite care (along with related administrative tasks and documentation).
  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers.
  • Provide mobile psychiatric services to clients in coordination with other community service providers.
  • Provide brief crisis intervention follow-up, as indicated.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.

What you’ll need:

  • Experience: Minimum one year in a psychiatric emergency service or similar setting required.
  • Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.
  • Skills: Must have access to a car and possess a valid driver’s license in order to provide direct mobile off-site services. Working knowledge of emergency services procedures preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for Clinicians to join our In-Home Therapy team!  Are you looking for a job where you can make a true difference in the lives of children and their families while growing your own skills and career? Join the  team as a clinician and grow your career and skills. The Child and Family In-Home Therapy Clinician provides intensive family therapy by working with a child and family to treat the child’s challenging behaviors, mental health needs, and to help the family with supporting and caring for the child. Interventions are designed to enhance and improve the family’s capacity to improve the youth’s functioning in the home and community and may prevent the need for the youth’s admission to an inpatient hospital, psychiatric residential treatment facility or other treatment setting.

What you’ll do:

  • Identify and utilize community resources to help develop and maintain natural supports for the youth and parent/caregiver(s).
  • Review and develop risk management plans and implement focused interventions and behavioral techniques.
  • Complete written comprehensive home-based, psychosocial behavioral health assessment in the youth’s home or community.
  • Monitor progress and attainment of treatment plan goals and objectives.
  • Work with the entire family to implement focused interventions and behavioral techniques in order to enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.

What you’ll need:

  • Experience: Experience in providing home and community based intervention services preferred.
  • Education: Master’s degree in a relevant field required (Family Therapy, psychology, social work or similar mental health field preferred). LCSW, LICSW, LMHC preferred.
  • Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification. Must have valid Mass Driver’s License and access to reliable transportation in order to provide services in the community.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Competitive salary based on experience
  • A 12% salary differential for Spanish language capacity
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for Care Coordinators to join our team!  Be proud of what you do! Develop your clinical skills in a supportive team environment, and gain experience that you will use for the rest of your career.

Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities. The Intensive Care Coordinator (ICC) position is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model. We support families to recognize small areas of progress that builds into major changes. For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team. As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.

This ICC position is a unique opportunity to network, develop community connections, and get exposure to diverse mental health, medical, and educational systems. If your passion lies in making small changes that will create a big impact, we want to talk to you!

This position is temporarily remote.

What You’ll Do:

  • Gather information for the completion of strengths based comprehensive home-based assessments.
  • Support with the identification and development of natural supports within the family’s network
  • Facilitate regular Care Planning Team meetings
  • Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.
  • Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.
  • Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
  • Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
  • Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.

What You Need:

  • Education: Master’s degree in relevant mental health field required (including but not restricted to, counseling, family therapy, social work, psychology, etc.)
  • Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment. Must have Driver’s License and reliable automobile. Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.
  • Experience: Familiarity with child & youth serving programs preferred.  Bilingual candidates strongly encouraged to apply! We offer a 12% language differential pay! Please note language skills on your resume.

Competitive & Comprehensive Benefits:

  • Continual Professional Development encouraged!
    • LICSW and/or LMHC supervisory hours available
    • Education Reimbursement/Access to CEUs
    • Weekly individual and group supervision and monthly full staff trainings provided
  • Paid Time Off
    • Two weeks’ Vacation per year (three weeks after 2 years of service)
    • 12 Sick Days per year
    • 11 Paid Holidays per year
  • We offer a 12% language differential pay! Please note language skills on your resume.
  • Health & Dental Insurance, with generous employer contribution
  • Employer-Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Pet Insurance
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Internal Advancement Opportunities
  • Access to Credit Union Banking

NSMHA is looking for Outpatient Clinicians to work with our Adult Outpatient team in our East Boston and downtown Boston outpatient clinic.  Outpatient Clinicians provide a broad range of clinical services for our clients, such as: formulating independent diagnosis and treatment, evaluation and crisis intervention, participation in treatment team, clinical, and staff meetings, and other clinical duties.

North Suffolk’s counseling centers provide individual, group and family therapy as well as psychiatric and medication services. We serve adults with emotional difficulties, family problems, psychiatric illness, struggles with addiction and other challenges to daily living. Services are varied across our four locations and are offered in English, Spanish, Vietnamese and Khmer (Cambodian).

What you’ll need:

  • Education/Skills:  Master’s degree in Social Work/Counseling required.
  • Certifications/Skills:  Valid independent clinical license (LICSW/LMHC) preferred.
  • Experience:  Bilingual/Bicultural/Culturally Competent (Spanish) preferred but not required.  Please note language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities