Are you passionate about youth and community development? Want to find the next step in your career where you can grow and still make a impact with your job? NSMHA has a new position opening with the After School Program! The Children’s After School Program is a therapeutic program for children ages 6 to 12.  The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups and activities.

This is a part time position: 20 hours, Mon-Fri 2-6pm

What You’ll Do:

  • Supervise children during program activities.
  • Implement behavior management/modification in the milieu.
  • Plan and facilitate therapeutic and recreational activities.
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Drive pupil van and accompany other staff during ride.
  • Complete daily documentation of children’s progress in the milieu.
  • Perform duties as a Youth Care Specialist including maintaining contact with collaterals and parents; planning and implementing daily activities, assisting in coordinating of snack, participate in multidisciplinary meetings, and conduct outreach to children and their families in their homes and communities as necessary.
  • Ensure all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.
  • Oversee administration and documentation of clients’ prescription medications, assuring adherence to medical policies and procedures.
  • Coordinate transportation services for clients, and vehicle maintenance, repairs, registrations and inspections.

What You’ll Need:

  • Education: Bachelor’s Degree is required.
  • Experience: Applicants must have at least one year of experience working with school age children. Milieu or recreational experience is preferred. Working knowledge of community resources is preferred.
  • Skills: A valid Massachusetts driver’s license and a minimum of three years driving history required.  Ability to get 7D drivers license. Bilingual (Spanish & English) is encouraged to apply. If you know Spanish, please note on your resume!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Pet Insurance
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Looking for an opportunity where you can make a real difference while growing your own career and skills? NSMHA is looking for a Therapeutic Training and Support Worker to help local youth and families. The In-Home Therapy team works together to help a child and family treat the child’s challenging behaviors and mental health needs, and help the family with supporting and caring for the child. The Therapeutic Training & Support Worker helps implement the therapeutic objectives of the treatment plan designed to address a youth’s mental health, behavioral and emotional needs. This might include teaching the youth to understand, direct, interpret, manage, and develop self control of feelings as well as emotional responses to situations. This position also assists the family with addressing the youth’s emotional and mental health needs.

What you’ll do:

  • Support the development of a youth-and family-centered treatment plan.
  • Support the review/development of a risk management/safety plan in collaboration with the youth and caregiver.
  • Provide support, referral and linkage to appropriate services along the continuum of care.
  • Provide phone contact and support to the youth and family as indicated.
  • Work with families to implement focused interventions and behavioral techniques to: enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.
  • Identify and utilize community resources; develop and maintain natural supports for the youth and parent/caregiver(s) in order to promote sustainability of treatment gains.
  • Support families in developing and maintaining natural supports for the youth and parent caregiver(s) in order to promote sustainability of treatment gains.
  • Provide phone and face-to-face coordination with entities that may impact the youth’s treatment plan.
  • Provide coaching to youth and family in support of decision-making in both crisis and non-crisis situation.
  • Provide skills training for youth and parent/caregiver(s).
  • When requested by the family, will also accompany the family to meetings about the youth’s behavioral health treatment needs in schools, day care, foster homes, and other community-based locations.

What you’ll need:

  • Education/experience:
    • Bachelor’s degree in a human service field from an accredited university and one year experience working with children/adolescents/transition age youth; OR
    • Associate’s degree in a human services field from an accredited school and one year of experience working with the target population; OR
    • High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth
  • Skills: You must have a valid Massachusetts Driver’s license, reliable vehicle, and ability to work in community and in-home settings.

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Put your passion to work! Are you looking for a job opportunity where you can make a difference and help people while also growing your own career and skills? NSMHA is looking for Therapeutic Mentors to help local youth and their families. The Therapeutic Mentor provides structured, one-to-one, strength-based support services to a youth for the purpose of addressing daily living, social, and communication needs in community and home-based settings. Therapeutic Mentoring interventions are designed to address one or more goals on a youth’s existing outpatient or in-home treatment plan or on an existing Individual Care Plan (ICP).

What you’ll do:

  • Support, coach and train youth in order to support linkages to community resources and services that will sustain the youth’s optimal functioning in the community.
  • Work closely with the family, and any behavioral health existing/referring provider(s) to implement the goals and objectives identified by the referring provider, when the youth is not enrolled in Intensive Care Coordination (ICC).
  • Participate as a member of the Care Planning Team (CPT) and clearly outlines the goals of the Therapeutic Mentoring Service in the Individual Care Plan (ICP), when the youth is enrolled in Intensive Care Coordination (ICC).
  • Assist youth in communicating their needs to the treatment team when age-appropriate.
  • Contributes the voice of the youth in the absence of the youth.
  • Work in the community and in-home settings.

What you’ll need:

  • Education/Experience:
    • Bachelor’s degree in a human service field from an accredited university preferred OR
    • Associate’s degree in a human services field from an accredited school plus a minimum of one year of experience working with children/adolescents/transition age youth OR
    • High school diploma or GED plus a minimum of two years of experience working with children/adolescents/transition age youth.
  • Skills: Valid Mass Driver’s license and access to a reliable vehicle in order  to work in community and in-home settings required. You must be 21 years or older.

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As a Residential Service Coordinator you will be responsible for the group living environment’s meeting licensing standards and that Program Coordinators of the group living environments’ are fulfilling their responsibilities. The Residential Service Coordinator provides administrative supervision and oversight to group living environment Program Managers/ Program Coordinators, under the supervision of the Director of Residential Services.

We are offering a $300 sign on bonus for this position.

Expectations of the role:

  • Manages at least fifty (50) employees in the program cluster.
  • Review and update positive behavior support plans as needed and on a regular basis.
  • Assists in activities involving individual services, program services, staff recruitment and disciplinary processes.
  • Acts as liaison with funding sources, staff, family members, advocates and other outside agency personnel.
  • Responsible for ensuring the collection and use of program key indicator/quality enhancement information.
  • Participate in the development of, and monitors program budgets and performs other cost control functions as necessary.
  • Assists Clinical Coordinator in individual assessments, intakes, discharges and referral activities.
  • Responsible for ensuring the ISP/IAP meets NSMHA standards in the development and implementation of those plans.
  • Monitors individual case management to ensure compliance with NSMHA standards – particularly, through the use of the mandated audit system.
  • Participate in all hiring, oversees scheduling, supervision, and evaluation of program staff. Ensures minimum staffing requirements are consistently met.
  • Advocate for system changes to make services responsive to the needs of persons with developmental and/ or psychiatric disabilities.
  • Remove institutional barriers that sustain stigma, oppression, discrimination and prejudice in order to provide culturally competent services.
  • Monitor medications in accordance with MAP regulations.
  • Performs on-call duties as required.

What you’ll need:

Education/Licensure: High School Diploma required. BA/BS degree in related field required; Master’s degree preferred.

Experience: Knowledge of DMH/DDS and/or MCB regulations required.

Skills: Must have a valid driver’s license and vehicle. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

 

 

As a Day Program Coordinator for NSMHA, you will be responsible for coordinating the on-site day program and providing recreational therapy using art, music and other modalities at a highly intensive Group Living Environment. Will be responsible for assisting persons served in the IGLE with establishing and maintaining activities and routines that help make the program enjoyable for residents and that help the staff to provide a milieu that is safe and that reflects a commitment to the principles of recovery.

Expectations of the Role:

  • Create a daily milieu schedule that includes expressive modalities, groups, activities and games throughout the day and evening.
  • Assist in developing a culturally and linguistically sensitive curriculum/manual of how to lead and supervise activities and groups.
  • Oversee participation in groups and schedule 1:1 meetings with people served for individual recreational therapy.
  • Develop a written recreation plan for each person.
  • Provide support and interventions that are grounded in the philosophy and techniques of psychiatric rehabilitation.
  • Attend all staff meetings and report weekly on each person served by assessing each person’s abilities and interests.
  • Encourage the participation of each resident in established activities.
  • Participate in the development of risk and crisis management plans for all residents.
  • Perform other duties assigned by the Director/ Assistant Director.

What you’ll need:
Education: High school diploma and Bachelor’s degree in Human Services related field required.
Experience: Minimum of three (3) years experience working directly with people with psychiatric diagnoses.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

As an Assistant Residential Program Manager, you will be responsible responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Position available in Chelsea, Revere and Winthrop, MA. Please indicate preference in application.

Expectations of the Role:
• Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
• Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
• Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
• Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
• Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
• Performs direct support related tasks in emergencies or as requested by supervisor.
• Provides transportation for Individuals as needed.
• Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.
• Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
• Position requires on-call coverage and some evening and weekend work as needed.
• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.
• Other duties assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. Supervisory experience preferred.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
• 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program, as well as the overall health and safety of the persons residing there. The Program Manager will oversee a nine, ten or eleven bed group home. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Monday-Friday 9a-5p or 10a-6p

Position available in Charlestown, E.Boston and Winthrop, MA please indicate your preference in application.

Expectations of the Role:
• Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
• Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
• Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
• Participate in the assessment of person referrals, admissions and discharges.
• Insure the program and person records are current, comprehensive and meet agency and funding source standards.
• Liaison with families/guardians, DMH, and other outside service providers.
• Supervises and participates in the housekeeping and maintenance of the house and vehicle.
• Participates in the development of the program budget, and monitors the program expenses.
• Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
• Monitor medications in accordance with MAP regulations
• Teach NSMHA trainings to newly hired employees

What you’ll need:
Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
Experience: Four (4) years experience in human services and supervisory experience required. Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
Skills: Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a DS Clinical Coordinator you will work with the Clinical Manager and other clinical staff to support individuals and staff in the Developmental Services Division. The Clinical Coordinator plays a major role in the ongoing overall training of the DS Residential department’s direct service and management staff. They also play a role in the development and implementation of Person Centered Planning and Positive Behavioral Supports techniques and protocols/strategies. The person contributes to the leadership of the department in developing and providing quality services based on person centered models. The Clinical Coordinator is part responsible for the writing, implementation, and training of positive behavior support plans, data collection, graphing and more. The positive behavior support plans will be based on the principles of Applied Behavior Analysis (ABA) and will include pre-cursors, identified problem times, proactive strategies, and responses to target behaviors that are specific to each individual. The Clinical Coordinator must be able to work in a team environment to help individuals improve social, work, and or daily living skills, while helping to reduce maladaptive behaviors. The Clinical Coordinator will help evaluate the effectiveness of positive behavior support plans and make any necessary changes to help individuals learn new skills and behaviors more effectively.

We are offering a $300 sign on bonus for this position.

Salary Range: $27 to $31 per hour

Expectations of the role:

  • Develop trainings and train Developmental Services staff in a variety of topics at the training center including, but not limited to, Positive Interaction Strategies, Person Centered Planning, Sexuality, and Positive Behavior Supports.
  • Complete assessments as needed and develop interventions and positive behavior support plans for individuals with staff, team and individual input where applicable.
  • Review and update positive behavior support plans as needed and on a regular basis.
  • Be familiar with and complete all documentation related to positive behavior support plans as related to compliance requirements.
  • Provide clinical and administrative supervision on the implementation of behavior plans.
  • Provide behavior support for individuals and staff as needed.
  • Respond to crisis situations when applicable.
  • Understand the characteristics of a wide range of intellectual disabilities, mental health diagnoses, as well as disorders such as autism and acquired brain injury.
  • Work with individuals and staff to ensure that plans are working, revised or terminated.
  • Attend Human Rights Committee Meetings and write and present restriction plans as applicable and as assigned.
  • Support the agency Quality Management Department and Survey and Certification processes as applicable.
  • Complete necessary ISP documents as needed and submit via HCSIS.
  • Participate in the development of proposals and/or grants.
  • Maintain a database on appropriate information, complete paperwork, and write reports as necessary.
  • Communicate with team members both within and outside of the agency effectively and professionally.
  • Maintain compliance with the Department of Developmental Services (DDS) regulations.
  • Attend and maintain necessary certifications, CEUs and trainings.
  • Other duties assigned by the Clinical Manager or the Director of Residential Services

What you’ll need:

Education/Licensure: High School Diploma required. LMHC, LICSW, BCABA, BCBA, Psychologist, SLP and/or teacher with certification in special education required.

Experience: Two years of related direct experience with individuals that have Developmental/Intellectual Disabilities required.

Knowledge of Positive Behavior Supports.

Skills: Must have a valid driver’s license and vehicle. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided) Advanced Wellness certification (will be trained when hired).

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As the Residential Clinical Coordinator, you will report to the Residential Program Director and/or Assistant Residential Program Director.  Under their supervision, the Residential Clinical Coordinator leads the ICGLE in the assessment, treatment planning and service delivery processes and is responsible for determining persons’ need for rehabilitative services.

The Residential Clinical Coordinator oversees the development of the persons’ treatment plan and subsequent reviews and revisions to ensure the goals, objectives and interventions reflect the Clinical Formulation-Interpretive Summary and the prioritized assessed needs. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Monday-Friday 9a-5p. This position is located in Chelsea, MA.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Participate in the development and implementation of Safety Plans and Crisis prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  • All other duties as assigned by the Residential Program Director/ Assistant Residential Program Director.

What you’ll need:

  • Education/Licensure:LPHA designation that is recognized under Massachusetts law is required.
  • Experience:Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred.  Previous supervisory experience preferred, but not required.
  • Skills:Must have a valid driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

North Suffolk is looking for a Nurse Care Manager to join our Behavioral Health Community Partner (BH CP) team!  The Nurse Care Manager serves as a member of the BH CP team, providing direct care management and coordination to Enrollees.  The Nurse Care Manager collaborates with medical and other care providers and provides consultation to team members regarding health needs, health behaviors and medications of the team’s Enrollees; as well as participates in the ongoing development of trainings for staff and Enrollees regarding health and health behaviors.

What you’ll do:

  • Provide all nursing and related aspects of care management and coordination services to the Enrollees of the BH CP, including but not limited to medication reconciliation, discharge planning, coordination with physicians, reviewing Enrollee Assessment health information, collaborating on Assessments and Care Planning, etc.
  • Consult with BH CP staff,  Program Director, Medical Director, and Care Team  members, PCP and/or MCO/ACO regarding Enrollees’ health related activities, interventions and service needs, as needed.
  • Communicate directly with Enrollees via telephonic, electronic and face to face modalities
  • Collaborate with program management and staff to develop and provide training for staff and Enrollees on health and wellness, and healthy behaviors.
  • Provide other direct services in keeping with the Nurse Care Manager role, including serving as primary care coordinator for some Enrollees, as may be assigned by the Clinical Care Manager/Team Leader.
  • On-call pager services as required.
  • Complete all clinical and administrative documentation in a thorough, efficient and timely way, in compliance with organization, payer, state and other applicable protocols.
  • Comply with all mandated reporting requirements and regulations (i.e. DCF, DMH, DPPC, Elder Protective Services).
  • On-call pager services as required.

What you’ll need:

  • Education/Certification:  Registered Nurse with current Massachusetts license to practice.  Bachelor’s degree in nursing preferred.
  • Experience:  Experience with people with mental illness and substance use disorders, with at least one year of providing care to individuals with medical problems preferred.  Embraces person-centered planning philosophy and motivational interviewing
  • Other requirements:   Valid Mass Drivers License and access to reliable vehicle required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities