The Floating Program Manager is responsible for the clinical and administrative aspects of the assigned residential program. The Program Manager is fully integrated into the integrated team and provides supervision and guidance to the GLE staff’s efforts to provide direct care and treatment planning interventions. This position will float to different group living environments to manage the programs when there is a vacancy in the Program Manager position.

Salary: Up to $56k year

Expectations of the Role:

  • Ensures that day to day operations of the assigned group home are grounded in the philosophy and techniques of psychiatric rehabilitation
  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervises the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participates in the assessment of person referrals, admissions and discharges.
  • Insures the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervises and participates in the housekeeping and maintenance of the house and vehicle.
  • Participates in the development of the program budget, and monitors the program expenses.
  • Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations
  • Teach NSMHA trainings to newly hired employees

What you’ll need:

Education: High School Diploma/GED equivalent required. Bachelor’s Degree in a related filed highly preferred.

Experience: Two years of supervisory experience. Two year’s experience in Human Services, specifically experience with population that has developmental disorders and/or mental health, and supervisory experience required.

Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Outreach Workers to join our CSP team!  The Outreach Worker provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.

What You’ll Do:

  • Establish and maintain relationships with clients, providing contact and support.
  • Act as a liaison between service providers, community and the client while providing comprehensive initial assessment of need areas for all clients referred.
  • Conduct risk assessment with each client and formulate a crisis plan.
  • Assist individuals in scheduling and attending medical appointments, as well as accessing outpatient mental health treatment.
  • Assist individuals with official correspondence pertaining to insurance eligibility, social security and other entitlement programs
  • Help the client identify and access appropriate resources to support the client’s recovery.

What You’ll Need:

  • Education: Bachelor’s degree in Psychology or a related field or anticipated graduation date within one semester.
  • Experience: Previous outreach experience with populations with mental illness and/or substance abuse strongly preferred.
  • Skills: Must possess a valid Mass driver’s license and reliable transportation. Bilingual candidates strongly encouraged to apply. Please note bilingual ability on resume.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is seeking Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Youth Care Specialists to join our After School Program! Are you passionate about youth and community development? Want to find the next step in your career where you can grow and still make a impact with your job?  The Children’s After School Program is a therapeutic program for children ages 6 to 12.  The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups and activities.

This is a part time position: 20 hours, Mon-Fri 2-6pm  Multiple positions available.

What You’ll Do:

  • Supervise children during program activities.
  • Implement behavior management/modification in the milieu.
  • Plan and facilitate therapeutic and recreational activities.
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Drive pupil van and accompany other staff during ride.
  • Complete daily documentation of children’s progress in the milieu.
  • Perform duties as a Youth Care Specialist including maintaining contact with collaterals and parents; planning and implementing daily activities, assisting in coordinating of snack, participate in multidisciplinary meetings, and conduct outreach to children and their families in their homes and communities as necessary.
  • Ensure all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.
  • Oversee administration and documentation of clients’ prescription medications, assuring adherence to medical policies and procedures.
  • Coordinate transportation services for clients, and vehicle maintenance, repairs, registrations and inspections.

What You’ll Need:

  • Education: Bachelor’s Degree is required.
  • Experience: Applicants must have at least one year of experience working with school age children. Milieu or recreational experience is preferred. Working knowledge of community resources is preferred.
  • Skills: A valid Massachusetts driver’s license and a minimum of three years driving history required.  Ability to get 7D drivers license required. Bilingual (Spanish & English) is encouraged to apply. If you know Spanish, please note on your resume!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Case Manager for our residential recovery program!  The Case Manager provides case management services in a structured residential Substance Use Disorder setting, through education and life skills to help people transition in to sustainable recovery.

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Document and maintain all individual residents’ records.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Work with treatment team to ensure cohesive daily communication.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting
  • Support residents with compliance of the medication procedure policy.
  • Participate in upkeep and maintenance of program.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s degree in a related field preferred.
  • Experience:  One to two years experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Occupational Therapists to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  The Occupational Therapist is responsible for the assessment, and treatment of children between birth through three years of age who are in need of this specialized therapy.  This position is available as both full-time or per diem. Let us know in your cover letter what your preferred schedule is.

What you’ll do:

  • Provide clinical assessments, evaluation, diagnosis and treatment of children using individual and group techniques.
  • Participate with/or supervises staff for assessments and interventions.
  • Administer and interpret client assessment activities as needed.
  • Function fully as part of an inter-disciplinary team and attend staff meetings/case conferences.
  • Participate in service coordination activities as a team member.
  • Prepare written reports as needed. Maintain all required DPH, agency and program required documentation and ensure all client file placement.
  • Share knowledge and resources about involved pediatric occupational therapy intervention to client’s parents and staff.
  • Provide consultation, training, and inservices to staff as needed.

What you’ll need:

  • Education:  Bachelor’s degree from a curriculum in Occupational Therapy approved by the American Occupational Therapy Association and licensed by the Massachusetts Board of Allied Health Professions.
  • Experience:  Minimum of 2 years experience working with children from birth to three years of age.
  • Skills:  Either be or become Early Intervention certified with DPH.  12% differential for Spanish bilingual (please indicate language skills in application!)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Recovery Specialists for our residential substance use program!  The Recovery Specialist is responsible for the health, safety and quality of life of individuals in a residential setting through advocacy, teaching and service planning, individual and group counseling. This is a 40 hour per week position with no weekend hours and no on-call requirement.

What you’ll do:

  • Guide and assist residents on meeting treatment plan goals
  • Oversee the milieu to ensure residents are safe and supported
  • Provide essential group and individual supports to a diverse community
  • Receive weekly individual supervision (towards licensure, if needed)
  • Be a vital member of a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, recovery coaches, and administrators

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s degree preferred.
  • Experience:  Minimum of 1 years’ experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As a Community Support Specialist you will participate in the engagement, assessment, and treatment planning process as well as work with a dedicated team of staff to provide interventions to address needs and goals of the persons served. This position provides direct services to people in community and group living environment settings in the areas of housing, risk mitigation, transportation, skill-building, money management, medication administration and other areas based on the person centered treatment plan.
Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Expectations of the Role:
• Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Gather information about community agencies to assist in the provision of services.
• Provide side-by-side support and coaching to help people socialize.
• Organize and lead individual and group social and recreational activities.
• Carries out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings.
• Experience in coordinating collaborative care within teams
• Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating
• Ensure that people have adequate financial support
• Participate in medication administration per MAP and DMH policies and protocol.
• Help each person to access reliable transportation

What you’ll need:
Education: High School Diploma/GED equivalent required. Bachelors Degree highly preferred
Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder
Skills: Must be MAP and CPR/First Aid certified within five months of hire (training provided) Massachusetts Drivers License required

Additional skills:
Spanish required. American Sign Language fluent applicants encouraged to apply

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

We are currently offering a $500 sign on bonus for full time direct care positions.

Direct Support Professionals will work with individuals who need complete assistance with ADL’s, and/or feeding, behavioral interventions in the home and in the community.  Most individuals served have level 2 behavior plans, and/or aggression and staff will need to complete restraints using techniques learned through NAPPI training. This role is also an ISP specialist and will take the lead writing ISPs and training other staff how to implement ISP goals and summaries.  This staff will be able to train other staff with the assistance of the Behavior Specialist and Program Manager on behavior plans and reward systems.

Salary Range: $18

What you’ll do:

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Ensure appropriate staff-to-client ratio at all time
  • Responsible for accompanying individuals to medical appointments/treatments, ensuring accurate reporting to physician and follow through with respect to doctor’s orders and recommendations.
  • Redirect and/or physically support individuals who may be aggressive using proactive techniques while maintaining self-control.
  • Develop and promote a supportive relationship with the residents
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.
  • Perform other duties as assigned.

What you’ll need:
Education: High School diploma or GED required. Bachelor’s degree in any related field preferred.

Experience: Six to twelve months related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required. An equivalent combination of education and related work experience may be considered.

Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12
  • Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

We are currently offering a $3,000 sign on bonus for this position.

The Housing Coordinator reports to the Program Director and as a member of the Integrated Team, participates in engagement, assessment and treatment planning and in particular, helps persons to secure and maintain independent housing. This person has expertise in the housing and subsidy process and is a key player in the goal of facilitating movement into permanent independent housing.

Expectations of the role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Provide direct care services in timely and flexible ways.
  • Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Work side by side with persons and Team staff to apply for housing subsidies and decent affordable housing.
  • Is an “expert” in the area of housing and serves as a resource, providing training and consultation for Team staff.
  • Facilitates informed decision-making by educating persons about laws and regulations that affect their housing status and subsidies.
  • Assists in teaching skill building techniques that help move a person on to the most independent setting or level of care.
  • Attends housing meetings convened by the DMH Metro Boston Housing Coordinator
  • Acts as liaison with DMH, staff, family members, advocates, and local, state, and federal housing staff and programs as needed.
  • Document each person’s progress in the confidential record according to established methods and procedures
  • All other duties as assigned by the Program Director.

What you’ll need:

Education: High School Diploma/GED equivalent required. Bachelors Degree highly preferred.

Experience: Experience in managing affordable housing and/or housing support experience required. Knowledge of state and federal housing subsidy processes and DHCD and DND protocols

Skills: Must have Driver’s license. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided).

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities