NSMHA is looking for Outreach Workers to join our CSP team!  The Outreach Worker provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.

What You’ll Do:

  • Establish and maintain relationships with clients, providing contact and support.
  • Act as a liaison between service providers, community and the client while providing comprehensive initial assessment of need areas for all clients referred.
  • Conduct risk assessment with each client and formulate a crisis plan.
  • Assist individuals in scheduling and attending medical appointments, as well as accessing outpatient mental health treatment.
  • Assist individuals with official correspondence pertaining to insurance eligibility, social security and other entitlement programs
  • Help the client identify and access appropriate resources to support the client’s recovery.

What You’ll Need:

  • Education: Bachelor’s degree in Psychology or a related field or anticipated graduation date within one semester.
  • Experience: Previous outreach experience with populations with mental illness and/or substance abuse strongly preferred.
  • Skills: Must possess a valid Mass driver’s license and reliable transportation. Bilingual candidates strongly encouraged to apply. Please note bilingual ability on resume.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is seeking Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform hourly rounds and monitoring checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Observe medication administration.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.

What you’ll need:

  • Education:  High school degree or GED required.
  • Experience:  One (1) year human services experience with similar population preferred.
  • Skills:  First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are offering a $1,500 sign on bonus for this position.

North Suffolk is looking for a Temporary Part-Time Quality Enhancement Specialist to join our team!  The Temporary Part-Time Quality Enhancement Specialist supports clients and staff in the Quality Management Department by providing comprehensive, spot, and any additional auditing processes as needed in coordination with licensing authorities, Licensing and Certification preparation processes.

The starting pay rate for this position is $22 per hour. 

What you’ll do:

  • Coordinate Licensing and Certification preparation processes in conjunction with the Director of Quality Management, Service Coordinators, and Program Managers.
  • Be a member of the Positive Behavior Supports Leadership Team
  • Coordinate and lead the comprehensive audit process with managers twice per year at each program
  • Compile comprehensive audit action plans
  • Maintain spreadsheets and documentation used to track comprehensive audit data throughout the agency, including follow up actions
  • Oversee HCSIS documentation, including incident management and trend reporting; provide additional support in completing/finalizing items as requested
  • Participate in performance indicator data review processes, including adverse events, and monthly QM meetings specific to the division
  • Provide staff training as assigned, including, but not limited to, ISP processes, documentation training,  incident reporting, HIPAA training, and Quality Enhancement Systems
  • Create and manage ISP data collection process.
  • Conduct annual satisfaction surveys
  • Provide on-site support to managers and staff
  • Attend trainings and participate in cross training/support of other areas in the QM department when needed.

What you’ll need:

  • Education:  Bachelor’s Degree preferred but not required.
  • Experience:  Experience providing direct care or experience implementing Quality Improvement and Auditing systems.
  • Skills/Other:  Access to a vehicle in order to visit programs, conduct audits, and travel between sites.  Knowledge of DDS, DMH, EI, and Outpatient, regulations, including Licensing, Survey and Certification processes preferred.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Youth Care Specialists to join our After School Program! Are you passionate about youth and community development? Want to find the next step in your career where you can grow and still make a impact with your job?  The Children’s After School Program is a therapeutic program for children ages 6 to 12.  The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups and activities.

This is a part time position: 20 hours, Mon-Fri 2-6pm

What You’ll Do:

  • Supervise children during program activities.
  • Implement behavior management/modification in the milieu.
  • Plan and facilitate therapeutic and recreational activities.
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Drive pupil van and accompany other staff during ride.
  • Complete daily documentation of children’s progress in the milieu.
  • Perform duties as a Youth Care Specialist including maintaining contact with collaterals and parents; planning and implementing daily activities, assisting in coordinating of snack, participate in multidisciplinary meetings, and conduct outreach to children and their families in their homes and communities as necessary.
  • Ensure all services are provided in a professional manner, ensuring privacy, safety, and respecting the youth and family’s dignity and right to choice.
  • Oversee administration and documentation of clients’ prescription medications, assuring adherence to medical policies and procedures.
  • Coordinate transportation services for clients, and vehicle maintenance, repairs, registrations and inspections.

What You’ll Need:

  • Education: Bachelor’s Degree is required.
  • Experience: Applicants must have at least one year of experience working with school age children. Milieu or recreational experience is preferred. Working knowledge of community resources is preferred.
  • Skills: A valid Massachusetts driver’s license and a minimum of three years driving history required.  Ability to get 7D drivers license required. Bilingual (Spanish & English) is encouraged to apply. If you know Spanish, please note on your resume!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Are you passionate about mental health advocacy? Our BH CP program has openings for a Care Coordinators and Bilingual Care Coordinators to support the health, safety and quality of life of clients through advocacy, teaching, and service planning. In this role, you will provide person-centered and recovery oriented care management and coordination. Care management may include, but not be limited to:

  • outreach and engagement
  • assisting Enrollees to identify goals and to develop an individual care plan
  • completing comprehensive assessments
  • facilitating Care Teams
  • coordinating communication among Enrollees, their healthcare and other providers, involved state agencies and others
  • supporting Enrollees to access and utilize resources to improve and maintain their health and quality of life.

This position will be Monday-Friday during daytime hours with some remote work/remote work flexibility. The projected salary range for this position is 42K – 50K depending on experience.

What You’ll Need:

  • Education: Bachelors in related field, focus in psychology highly preferred.
  • Skills: Valid driver’s license and access to reliable vehicle required.  Bilingualism preferred.  Please indicate language capability in application.
  • Experience: 1-2 years of human service experience with similar population preferred.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for Residential Support Specialists to join our Emergency Respite Program team! The Residential Support Specialist participates in the engagement, assessment and treatment planning process and as part of the respite, provides interventions to address needs and goals of persons served. This paraprofessional position provides direct services to people in respite setting in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenants and are aimed to promote overall health and well-being of persons served.

Multiple Positions Available:

  • Full Time:
    • Day: Mon-Fri 7AM-3PM
    • Evening: Mon-Fri 3PM-11PM
    • Overnight: Mon-Fri 11PM-7AM
  • Part Time:
    • Weekend: Sun and Sat 7AM-3PM
    • Weekend Evenings: Sun and Sat 3PM-11PM; Sun and Sat 11PM-7AM

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Instill hope by engaging in positive interactions that promote recovery and empowerment.
  • Provide direct care services in timely and flexible ways.
  • Implement Community Support Plans, Safety Plans, and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Document each person’s progress in the confidential record according to established methods and procedures.
  • Carry out the assigned interventions and action steps of the treatment plan through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the residence and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.

What you’ll need:

  • Education: High School Diploma/GED equivalent required. One year experience with population served. Bachelor’s Degree highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills/Other: Must have a Driver’s license. Must be MAP certified with five months of hire. Must complete CPR/First Aid certification during orientation.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Case Manager for our residential recovery program!  The Case Manager provides case management services in a structured residential Substance Use Disorder setting, through education and life skills to help people transition in to sustainable recovery.

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Document and maintain all individual residents’ records.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Work with treatment team to ensure cohesive daily communication.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting
  • Support residents with compliance of the medication procedure policy.
  • Participate in upkeep and maintenance of program.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s degree in a related field preferred.
  • Experience:  One to two years experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are offering a $6,000 sign on bonus for this position.

NSMHA is looking for a Music Therapist – Service Coordinator to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families. The EI Service Coordinator coordinates and provides early intervention services and treatment to children and child/family clients using a team approach.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  Services are provided in both an individual and group setting.

What you’ll do:

  • Provide early intervention screening/intake, evaluation and assessment of service needs and provision of appropriate direct services.
  • Provide direct child developmental and family support and home teaching services and case management to clients in home, program, and community settings.
  • Coordinate and participate as team evaluator in child developmental assessments and monitor conduct of additional child/family assessments and service delivery.
  • Facilitate and participate in development of IFSP (Individualized Family Service Plan), and in the execution, review and evaluation of the plan.
  • Collaborate with client families in identifying their concerns, priorities and resources.
  • Coordinate full range of home-based and center/community-based services with early intervention team including contracted discrete therapy and FFS service providers.
  • Provide education, advocacy, and support on child and parenting issues and information of community resources to client families.
  • Refer for discrete/specialized child therapies and refer to other case management and counseling services when appropriate.
  • Coordinate intervention service with medical, state, and health providers with family consent.
  • Assist in developing a transition plan for child and family client.

What you’ll need:

  • Education: Bachelor’s degree in Music Therapy required, Master’s degree preferred.
  • Licensure:  Board Certification in Music Therapy required.
  • Experience/Skills: Either be or to become Early Intervention certified with DPH. Driver’s license and access to reliable vehicle needed in order to provide off-site services.  Spanish bilingual a plus (please indicate language skills in application).
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Are you passionate about mental health advocacy? Our BH CP program has an openings for Bilingual Spanish Speaking Care Coordinators to support the health, safety and quality of life of clients through advocacy, teaching, and service planning. In this role, you will provide person-centered and recovery oriented care management and coordination.

We are currently offering a $1,500 sign on bonus for this position.

Care management may include, but not be limited to:

  • outreach and engagement
  • assisting Enrollees to identify goals and to develop an individual care plan
  • completing comprehensive assessments
  • facilitating Care Teams
  • coordinating communication among Enrollees, their healthcare and other providers, involved state agencies and others
  • supporting Enrollees to access and utilize resources to improve and maintain their health and quality of life.

What You’ll Need:

  • Education: Bachelors in related field, focus in psychology highly preferred.
  • Skills: Valid driver’s license and access to reliable vehicle required.  Bilingual Spanish speaking capabilities extremely preferred.  Please indicate language capability in application.
  • Experience: 1-2 years of human service experience with similar population preferred.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Occupational Therapists to join our Early Intervention Team!  Harbor Area Early Childhood Services is a passionate team devoted to supporting children and families.  Services are provided in home, program, or other community settings which have been identified as clients’ natural environments.  The Occupational Therapist is responsible for the assessment, and treatment of children between birth through three years of age who are in need of this specialized therapy.  This position is available as both full-time or per diem. Let us know in your cover letter what your preferred schedule is.

What you’ll do:

  • Provide clinical assessments, evaluation, diagnosis and treatment of children using individual and group techniques.
  • Participate with/or supervises staff for assessments and interventions.
  • Administer and interpret client assessment activities as needed.
  • Function fully as part of an inter-disciplinary team and attend staff meetings/case conferences.
  • Participate in service coordination activities as a team member.
  • Prepare written reports as needed. Maintain all required DPH, agency and program required documentation and ensure all client file placement.
  • Share knowledge and resources about involved pediatric occupational therapy intervention to client’s parents and staff.
  • Provide consultation, training, and inservices to staff as needed.

What you’ll need:

  • Education:  Bachelor’s degree from a curriculum in Occupational Therapy approved by the American Occupational Therapy Association and licensed by the Massachusetts Board of Allied Health Professions.
  • Experience:  Minimum of 2 years experience working with children from birth to three years of age.
  • Skills:  Either be or become Early Intervention certified with DPH.  12% differential for Spanish bilingual (please indicate language skills in application!)
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities