The Assistant Program Director assists the Residential Program Director in the administrative and clinical leadership of the ICGLE. The Assistant Program Director, a licensed clinician, reports to the Residential  Program Director and under his (her) supervision, helps lead the program’s efforts in the engagement, assessment and treatment planning process for persons living in the ICGLE. The Assistant Residential Program Director also provides clinical supervision and direction for staff members.

Schedule: Sunday-Thursday 12p-8p

Expectations of the Role:

  •  Under clinical and administrative supervision and guidance from the Residential Program Director, the Residential Assistant Program Director assists in the management of staffs’ efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  •  Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
    Instill hope by engaging in positive interactions that promote recovery and empowerment.
  •  Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
  •  Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Use evidence based practices including motivational interviewing as directed by clinical supervisors.
  •  Advocate that persons need to make informed choices to further their own recovery.
  •  Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
  •  Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  •  Assists the Residential Program Director in the hiring process for residential staff and helps the Residential Program Director ensure that all staff are properly oriented and are trained in all mandatory trainings.
  •  Provides clinical and administrative supervision to the Residential Support Specialists.
  •  All other duties as assigned.

What you’ll need:

Education: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist.

Experience: At least 3 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 1 year of supervisory experience.

Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Deaf Community Support Specialist you will participate in the engagement, assessment, and treatment planning process as well as work with a dedicated team of staff to provide interventions to address needs and goals of the persons served.  This position provides direct services to people in community and group living environment settings in the areas of housing, risk mitigation, transportation, skill-building, money management, medication administration and other areas based on the person centered treatment plan.

Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Expectations of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Gather information about community agencies to assist in the provision of services.
  • Provide side-by-side support and coaching to help people socialize.
  • Organize and lead individual and group social and recreational activities.
  • Carries out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings.
  • Experience in coordinating collaborative care within teams
  • Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating
  • Ensure that people have adequate financial support
  • Participate in medication administration per MAP and DMH policies and protocol.
  • Help each person to access reliable transportation

What you’ll need:

Education:  High School Diploma/GED equivalent required.  Bachelors Degree highly preferred
Experience:  In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder
Skills:  Must be MAP and CPR/First Aid certified within five months of hire (training provided)  Massachusetts Drivers License required. American Sign Language fluent required.

Employee Benefits:

  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • All Team Members have access to the following benefits:
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

The Deaf Peer Support Specialist may be a Certified Peer Specialist, a Certified Addiction Recovery Coach, or a Family Partner.  This position is designated for a person who identifies as having lived experience relevant to their certification and is willing to shares that experience for the benefit of the people they support and helps others to access resources and supports that will allow them full access to the community of their choice.  The Deaf Peer Support Specialist reports to the Director of Recovery or the Assistant Director of Recovery.

Job Description:

  • Engage in non-judgmental, compassionate, active listening to build one-on-one connections with persons served that support a person’s preferences and emphasize the tenets of recovery.
  • Support persons to access groups and activities in ASL or have adequate interpretation services to fully promote inclusion and access.
  • Provide direct support through the benefit of mutuality to people in the community and GLE settings in the areas of community inclusion, relationship building, housing, risk mitigation, transportation, skill-building, money management, medication needs/preferences and other areas based on the person centered treatment plan.
  • Support other Deaf and Hard of Hearing persons to live a life of their choosing by accessing resources, community, adaptive accommodations and equipment, and education that will allow them to live a life of their choosing.
  • Actively participate in North Suffolk peer team membership through recovery events, RLC bridging opportunities, peer mentorship, and peer team meetings to actively promote community and to model that community to other staff and persons served as a necessary component of Recovery.
  • Develop and implement Safety Plans and Crisis Prevention and Response Plans in order to best mitigate risk and support self-determination of the person.

Requirements:

Education: High School Diploma/GED equivalent required. Bachelors Degree highly preferred. Must possess or be willing/eligible to obtain one of the following Certifications within the first six months of employment:

  • Certified Peer Specialist (CPS), Certified Addiction Recovery Coach (CARC) within 6 months of hire or Family Partner

Experience: Must identify as having Lived Experience of a Mental Health Diagnosis, a Substance Use Addiction, Extreme States, or Trauma that has caused significant life disruption and possess a desire to share those experiences in a purposeful and intentional way to influence the mental health system and provide recovery oriented support to those in ACCS services. Must identify as personally being deaf and/or hard of hearing, or be fluent in ASL.

Skills: Driver’s license preferred but not required.  Must be CPR/first aid certified within three months of hire (training provided)

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Day Program Coordinator for NSMHA, you will be responsible for coordinating the on-site day program and providing recreational therapy using art, music and other modalities at a highly intensive Group Living Environment. Will be responsible for assisting persons served in the IGLE with establishing and maintaining activities and routines that help make the program enjoyable for residents and that help the staff to provide a milieu that is safe and that reflects a commitment to the principles of recovery.

Expectations of the Role:

  • Create a daily milieu schedule that includes expressive modalities, groups, activities and games throughout the day and evening.
  • Assist in developing a culturally and linguistically sensitive curriculum/manual of how to lead and supervise activities and groups.
  • Oversee participation in groups and schedule 1:1 meetings with people served for individual recreational therapy.
  • Develop a written recreation plan for each person.
  • Provide support and interventions that are grounded in the philosophy and techniques of psychiatric rehabilitation.
  • Attend all staff meetings and report weekly on each person served by assessing each person’s abilities and interests.
  • Encourage the participation of each resident in established activities.
  • Participate in the development of risk and crisis management plans for all residents.
  • Perform other duties assigned by the Director/ Assistant Director.

What you’ll need:
Education: High school diploma and Bachelor’s degree in Human Services related field required.
Experience: Minimum of three (3) years experience working directly with people with psychiatric diagnoses.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

As the Senior Residential Support Specialist, you will provide direct services to people living in a residential setting. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Expectations of the Role:

  • Engage and partner with people to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Get information about community agencies and families to assist person in the provision of services.
  • Document each person’s progress in the confidential record according
  • Carries out the assigned interventions and action steps of the treatment plan
  • Teach money-management skills
  • Participate in medication administration per MAP and DMH policies and protocol.
  • Help each person to access reliable transportation
  • Organize and lead individual and group social and recreational activities
  • Assist with supervisions of RSS staff, signing up for trainings, recruiting, training and evaluating.
  • Assist in arranging staff schedules to meet the health and safety requirements

What You’ll Need:

  • Education:  High School Diploma/GED equivalent required. Bachelor’s Degree highly preferred.
  • Experience:  In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills:  Must have valid Massachusetts Driver’s license.  Be or become MAP, CPR/First Aid certified within five months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As an Assistant Residential Program Manager, you will be responsible responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Position available in Chelsea, Revere and Winthrop, MA. Please indicate preference in application.

Expectations of the Role:
• Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
• Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
• Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
• Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
• Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
• Performs direct support related tasks in emergencies or as requested by supervisor.
• Provides transportation for Individuals as needed.
• Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.
• Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
• Position requires on-call coverage and some evening and weekend work as needed.
• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.
• Other duties assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. Supervisory experience preferred.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
• 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. This position provides direct services to people in ICGLE/ IMGLE settings in the areas of medical health, daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Boston: Tuesday-Saturday 7am-3pm, Chelsea: Sunday-Thursday 3-11p

Expectations of the Role:
• Provides hands on assistance with personal care, mobility assistance and help with housekeeping in addition to medical interventions to address needs and goals of persons served.
• Assist persons with showers and laundry. Assistance with transporting from bed to wheelchair, wheel chair to shower.
• Document each person’s progress in the confidential record according to established methods and procedures and carries out the assigned interventions and action steps of the treatment plan.
• Order appropriate medical supplies for the program.
• Participate in all required clinical and skill trainings to enhance skills and knowledge base.
• Assist persons with movement and exercise.

  • All other duties as assigned by the Program Director and/or Registered Nurse.

What you’ll need:
Education: High school diploma/GED required. C.N.A certificate required.
Experience: Minimum of six months experience working with similar population in a human services environment.
Skills: Must be MAP certified, CPR/First Aid certification during orientation.(Training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Residential Program Director for North Suffolk Mental Health Association, you’ll be in charge of an intensive group living environment within the Adult Community Clinical Services Program. The Residential Program Director, a licensed clinician, reports to the Clinical Residential Service Coordinator and leads the ICGLE staffs’ efforts in the engagement, assessment and treatment planning process for persons in the program. The Residential Program Director provides administrative leadership, supervision and direction for all team members in ICGLE.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Insures that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborates in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors
• Use evidence based practices including motivational interviewing.
• Advocate that persons need to make informed choices to further their own recovery.
• Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
• Leads the hiring process for residential staff and ensures that all staff are properly oriented and are trained in all mandatory trainings.

What you’ll need:
Education/Licensure: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

As a Residential Staffing Coordinator you will act as the initial screeners in the hiring process, reviewing resumes, identifying qualified applicants, scheduling interviews, and finding appropriate job placements. The Staffing Coordinator reports to the Director of Residential. In addition, she/he will provide relief staff to support the DDS and ACCS Residential programs; hire and train relief staff; assist with supervision, schedule trainings, coordinate group home schedules and enter in the scheduler update on a daily basis; create management reports related to time and attendance.

Schedule: Monday-Friday 9am-5pm

Expectations of the Role:
• Recruit, assist with supervision, evaluate, and facilitate progressive discipline as needed for all staff, including relief in conjunction with the Residential Managers including Residential Service Coordinators (RSC).
• Complete all reference checks, CORI and fingerprint paperwork.
• Set up orientation and all trainings for the following six months for staff.
• Assure integrity of Time and Attendance database (Kronos) in the payroll system for all residential master schedules. Run reports monthly.
• Maintain relief staff data base system. Keep current all relief staff info and send out on a monthly basis.
• Teach Kronos scheduler to new hired relief.
• Check in with relief staff from time to time, and conduct meetings with relief as needed.
• Develop reports related to staff unavailable to work and terminate as needed.
• Maintain users’ access to Time and Attendance.
• Train current and new Time and Attendance users.
• Assist with scheduling of relief staff in residential group homes.
• Sign all relief up for annual trainings and attend to staff meetings as needed.
• Hire all staff, including full time, part time, relief and weekend floater positions.
• Cover the front desk of NSMHA Central Administration when assistant administrator is out sick or on vacation, part of rotation.
• Assist with Job fairs and strategies to hire more residential staff, including relief.
• All other duties assigned by Director of Residential Services.

What you’ll need:
Education: High School or GED required. Bachelor’s Degree in a related field and supervisory experience preferred.
Experience: Two years’ experience with similar responsibilities required. Computer skills necessary- need to learn time and attendance database system.
Skills: Excellent word processing data entry and spreadsheet skills. Knowledge of excel, word, easily adapts to learning new software related to job function.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Project Manager for North Suffolk Mental Health you will participate in a two year community-based COVID 19 research project led by a Mass General Hospital research team and funded by the Person-Centered Outcomes Research Institute.  The position reports to the Assistant Director of DS/ Director of Residential Services. The goal of the study is to determine best practices to prevent COVID19 illness and spread among people with serious mental illness and intellectual/development disabilities living in congregate care settings.   This study includes the Mass General research team and six large community-based, Massachusetts human service providers.   The Project Manager will be responsible for data collection and management at North Suffolk Mental Health, for identifying staff and persons served to participate in advisory groups and for facilitating the implementation of best practices at North Suffolk Mental Health group homes.

Expectations of the role:
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Assist with data collection at North Suffolk Mental Health on COVID-19 incidence, testing, screening, isolation, contract tracing and PPE practices in their group homes.
• Facilitate the communication and transfer of data to the MGH researchers.
• Identify and recruit residents, family members, and front-line staff for the advisory groups which will be formed to ensure stakeholder involvement in the project.
• Support residents, family members and front-line staff to participate in advisory groups by helping with zoom calls, and providing other types of support.
• Work with the project team to facilitate enrollment of group homes into the study and the implementation of best practices at the group homes.
• Perform other related duties, as assigned.

What you’ll need:
Education: High School Diploma or GED required. Bachelors or Master’s Degree in a related field preferred.
Experience: Minimum three years’ experience in human services, quality improvement or research preferred.
Skills: Must obtain Massachusetts CPR/First Aide certification during orientation (training provided). Valid Mass driver’s license required.

*Work is primarily sedative, however off-site travel is required to attend meetings, persons appointments, trainings, etc.

Competitive & Comprehensive Benefits:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care/Commuter Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.