NSMHA is seeking excellent APRNs for our vibrant community mental health center. Based in Chelsea, North Suffolk Mental Health touches the lives of more than 10,000 people a year.  Our staff of 900 assists families, children and individuals in 4 clinics, 38 residences and 74 programs.  Flexible schedules, no call, full-time, and part-time positions are available along with the ability to spread time over multiple services at our three clinics in downtown Boston, Chelsea, and East Boston.  Responsibilities include outpatient psychiatric evaluation, treatment planning and integrated psychiatric treatment and medication management services.

Our comprehensive benefits package also includes the following:

  • Competitive salary
  • 12% Spanish speaking language differential
  • Addiction and Community Psychiatry experience differential
  • Sixty hours of paid educational leave
  • Opportunity to participate in the Public Service Loan Forgiveness Plan
  • J1-visa waiver program sponsorship
  • 403(b) retirement contribution plan with generous employer matching
  • Fully integrated EHR
  • Excellent practice supports (appointment booking/reception, billing and authorization support, nursing and clinical support, etc.)

Applicants should submit a cover letter and curriculum vitae along to the recruitment committee chair:
Manjola Ujkaj, MD, PhD, Medical Director for the NSMHA agency.

c/o:  Physician Recruiter at gethired@northsuffolk.org 

orth Suffolk is looking for Residential Counselors for our substance abuse/addiction recovery residences. As a Residential Counselor, you will help individuals in their recovery and provide direct care to individuals living in a residential setting. The Residential Counselor is responsible for the health, safety and quality of life of residents and works to help individuals with managing the milieu, skill-building, medication administration, risk management and other areas based on the needs of a therapeutic community treatment setting.

Positions available in our Meridian House program, located in East Boston, as well as our newly opening River House program that will be located in Chelsea.

What you’ll do:

  • Supervise and/or participate with individuals, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop the treatment plan.
  • Implement, teach and assist individuals with treatment plan goals and objective on a consistent basis.
  • Document and maintain all individual records related to the treatment plan process.
  • Interface and liaison with Program Case Manager.
  • Assist individuals in scheduling routine and preventative medical appointments, obtain and disseminate all reports to appropriate team members.
  • Inventory or assist individuals in inventorying possessions, seasonal clothing and personal supplies on a regular basis.
  • Carry an individual counseling and group counseling caseload.
  • Participate in weekly clinical team meetings
  • Complete psychosocial evaluations for caseload
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as necessary.

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s in related field or CADAC preferred.
  • Experience:  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.  CPR/first aide certified within five (5) continuous months of employment/date of hire. (training provided)

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is seeking Awake Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

s a Relief Worker, you would be responsible for the health, safety and quality of life of individuals living in our Addictions Residential Programs.  These programs are considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.  Programs located in East Boston and Chelsea.

The Relief Worker is a per diem position.

What you’ll do:

  • Ensure the health & safety of the individuals at all times through a conscientious awareness of their activities & assist as needed.
  • Assist in implementing, teaching, and assisting individuals with IAP goals and objectives.
  • Ensure proper administration and documentation of all medication.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

Requirements:

  • Education:  High School Diploma or GED required.  Bachelor’s in a related field preferred.
  • Experience: Six months experience working with individuals with substance use disorders.
  • Skills: Mass Driver’s License required. Must have the ability to become medication, SFA and CPR certified within five months of hire (training provided)

North Suffolk is looking for an Assessment & Engagement Team Leader (Bilingual Spanish) to join our team!  the Assessment & Engagement Team Leader is responsible for coordinating and providing assessment and engagement services to our outpatient clinics.

What you’ll do:

  • Function as Team Leader for clinician assessors and those providing engagement services, including coordination of tasks and schedules as needed.
  • Provide screening, triage and referral for individuals and families seeking outpatient services in outpatient clinics. Conduct biopsychosocial assessment of identified clients and families.  Refer as necessary to diversionary or other services, and create treatment plans.
  • Prepare all client documentation in a timely manner and in compliance with medical necessity, agency and payer guidelines.
  • Provide direct outpatient services to a variety of populations, using different modalities, including providing telehealth services.
  • Regularly meet clinical and administrative productivity guidelines.
  • Work closely with Central Intake, clinical managers, psychopharmacology team and other clinicians to provide engagement services with identified clients.
  • Provide crisis intervention as needed in outpatient clinics, and provide on-call coverage in the clinics as needed.
  • Participate in interdisciplinary treatment team, clinical and staff meetings.
  • Participate in professional continuing education programs.
  • Complete all necessary prior approval forms or other documentation or tasks related to insurance eligibility.
  • Maintain contact and coordinate care with other care providers within our system and other agencies.
  • Report any incidents and/or injuries to supervisor according to agency and other policy and protocol.
  • Participate in the appropriate level of supervision according to experience.
  • Maintain confidentiality of all client information in accordance with HIPAA.

What you’ll need:

  • Education:  Master’s degree in Social Work, Psychology, Counseling or related field.  LICSW or LMHC highly preferred.
  • Experience: Minimum of 2 years’ experience providing direct care to an outpatient population of children and/or adults with a variety of diagnoses and presentations.
  • Skills:  Bilingual Spanish/English required.  Please indicate language skills in application.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As a Residential Service Coordinator you will be responsible for the group living environment’s meeting licensing standards and that Program Coordinators of the group living environments’ are fulfilling their responsibilities. The Residential Service Coordinator provides administrative supervision and oversight to group living environment Program Managers/ Program Coordinators, under the supervision of the Director of Residential Services.

We are offering a $300 sign on bonus for this position.

Expectations of the role:

  • Manages at least fifty (50) employees in the program cluster.
  • Review and update positive behavior support plans as needed and on a regular basis.
  • Assists in activities involving individual services, program services, staff recruitment and disciplinary processes.
  • Acts as liaison with funding sources, staff, family members, advocates and other outside agency personnel.
  • Responsible for ensuring the collection and use of program key indicator/quality enhancement information.
  • Participate in the development of, and monitors program budgets and performs other cost control functions as necessary.
  • Assists Clinical Coordinator in individual assessments, intakes, discharges and referral activities.
  • Responsible for ensuring the ISP/IAP meets NSMHA standards in the development and implementation of those plans.
  • Monitors individual case management to ensure compliance with NSMHA standards – particularly, through the use of the mandated audit system.
  • Participate in all hiring, oversees scheduling, supervision, and evaluation of program staff. Ensures minimum staffing requirements are consistently met.
  • Advocate for system changes to make services responsive to the needs of persons with developmental and/ or psychiatric disabilities.
  • Remove institutional barriers that sustain stigma, oppression, discrimination and prejudice in order to provide culturally competent services.
  • Monitor medications in accordance with MAP regulations.
  • Performs on-call duties as required.

What you’ll need:

Education/Licensure: High School Diploma required. BA/BS degree in related field required; Master’s degree preferred.

Experience: Knowledge of DMH/DDS and/or MCB regulations required.

Skills: Must have a valid driver’s license and vehicle. Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:
• Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

 

 

As a Senior Community Support Specialist for North Suffolk Mental Health Association, you will participate in the engagement, assessment, and treatment planning process as well as work with a dedicated team of staff to provide interventions to address needs and goals of the persons served.  This position provides direct services to people in community and group living environment settings in the areas of housing, risk mitigation, transportation, skill-building, money management, medication administration and other areas based on the person centered treatment plan.

Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Expectation of the Role:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Gather information about community agencies to assist in the provision of services.
  • Provide side-by-side support and coaching to help people socialize.
  • Organize and lead individual and group social and recreational activities.
  • Carries out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings.
  • Experience in coordinating collaborative care within teams.
  • Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating.
  • Ensure that people have adequate financial support.
  • Participate in medication administration per MAP and DMH policies and protocol.
  • Help each person to access reliable transportation.
  • Assist with supervision of Community Support Specialists.

What you’’ll need:

  • Education: Master’s or Doctoral degrees in human services related field required.
  • Experience: In lieu of college degree, at least two years experience with population that has severe and persistent mental illness and/or substance use disorder, or established significant expertise in specialized areas related to ACCS components of care.
  • Skills: Must have a Driver’s license. Must be MAP and CPR/First Aid certified within five months of hire (training provided).

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

 

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness

As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting. The RSS will help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served. This is a great opportunity to build a career in Human Services and join an organization with room for growth!

Full and part-time positions available in Chelsea, East Boston, Revere and downtown Boston.

Salary range: $14.00-$18.00 per hour, depending on program placement.

What you’ll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Arrange and transport residents to appointments or daily outings.
  • Complete administrative tasks, such as answering phones or filling out paperwork.
  • Assist with household tasks such as cooking and cleaning
  • Provide side-by-side support and coaching to help people socialize to socialize and become more involved in their community

What you’ll need:

  • Education: High School Diploma/GED equivalent is required. Bachelor’s Degree is highly preferred.
  • Experience: In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills: Must have valid driver’s license. Must be MAP certified within five months of hire and complete CPR/First Aide within orientation period (all training/certification provided).
  • Additional skills: ASL fluency a plus

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

The Peer Facilitator is a member of the Recovery Learning Center (RLC) community at the Hope Center for North Suffolk and the wider Metro Boston Recovery Learning Community (MBRLC). This position is designated for a person who is or has been a recipient of services for mental health and/or substance abuse disorders. The Peer Facilitator at the Hope Center reports to the Hope Center Director and is a contributing team member of the larger peer support specialist network at North Suffolk.

This position is a part-time, per diem position of approximately 10 hours per week.

Expectations of the role:

  • Collaborate and participate in schedule development and on-going revision of activities and schedules.
  • Organize, lead, and co-facilitate groups to engage community members, as well as individual and group activities that promote social experiences, increase community connection, and provide opportunities to practice skills and receive feedback and support from a peer-inclusive environment.
  • Promote one’s own knowledge and the education of the Hope Center community about the emerging recovery movement
  • Emphasize and support self-determination for all community members
  • Facilitate and maintain data collection as defined by North Suffolk and Boston Medical Center, in order to insure accurate information about the community and to support any Department of Mental Health reporting guidelines.
  • Participate in and promote the organization, cleanliness, and overall welcoming environment of the Hope Center.

What you’ll need:
Education: High school diploma or GED required; Bachelor’s degree in a field other than behavioral sciences preferred
Experience: Work experience with adults with serious and persistent mental illnesses or with individuals with similar human-services needs. This individual should be a current or former recipient of mental health services who is in recovery.
Skills: Must have a strong commitment to the right and ability of each person visits the Hope Center and who identifies as having a mental health and/or substance use disorder. CPR/1st Aid Certification within three months of hire (training provided).

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Weekend floater you will be responsible for providing high quality direct care services to adults with MH/ DS. Weekend Floaters are part-time (16 hours per week) positions, responsible for providing weekend coverage in a residential home setting; in either a Direct Support Professional or Awake Overnight capacity. During their assigned hours, floaters must be willing, and able, to work at any residential program at short notice. Floaters may be hired to work at either Mental Health or Developmental Disability residential programs. Access to reliable transportation is required, to ensure the floater’s ability to travel to different sites quickly and efficiently.

Three shifts available, please indicate your preference in application.

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm

Salary: $16/hour

Expectation of the Role:

  • Support individuals in the completion of their daily routines; and for ensuring persons served live a safe, healthy, enjoyable life in the community.
  • Ensure that individuals are provided with opportunities to learn and exercise, increasing independence as much as is practicable.
  • Properly administer medication (or support individuals who can self-medicate) in accordance with Agency, DDS, DMH and DPH guidelines – Medication Administration Procedures (MAP).
  • Provide transportation for individuals to/from activities, medical appointments, and/or day programs through use of agency vehicle.
  • Responsible for understanding, writing and implementing any support strategies pertaining to ISP goals.
  • Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
  • Each direct support staff member is responsible for ensuring that the human rights of all individuals served are met.
  • Perform all other duties assigned.

What you’’ll need:

Education: Bachelor’s Degree in related field preferred. High school degree or GED required

Experience: One to two years human services experience with similar population preferred

Skills: Must have Driver’s license. Must be MAP certified, CPR/1st aide within five months of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.