As a Licensed Practical Nurse for North Suffolk Mental health you will provide medical, regulatory (DDS regulations and MAP policy) oversight, support to residential program. The LPN is responsible for overseeing all health care services provided to individuals. Must comply with applicable regulatory requirements and standards in the performance of registered nursing duties. Responsible for all medical follow up and supervision of C.N.A staff. This position reports to the Nurse Manager/ Program Manager.

Schedule: Mon-Fri 9a-5p

Expectations of the Role:

  • Assist with health care services provided to individuals supported. Participate in medical discharge meetings at hospitals.
  • Assists to obtain reports and approval of treatment plans from PCP/specialists and reports and objectively documents all changes in the condition of each individual.
  • Reviews seizure and medical incident reports and makes recommendations to program staff and assist with any follow up with participant’s medical practitioners if necessary
  • Participate in managers’, clinical and staff meetings to review health care needs and global health care planning with staff.
  • Provides medical trainings in but not limited to Diabetes, Nutrition, Seizures, Oxygen and Vital Sign training to all staff.
  • Conduct MAP audits at site yearly and fallow all Map policies and procedures.
  • Performs direct support related tasks in emergencies or as requested by supervisor.
  • All other duties assigned by supervisor.

What you’ll need:

  • Education: Licensed Practical Nurse, registered with the MA Board of Registration in Nursing.
  • Experience: Minimum of one year of experience in a community health setting.  Prior experience working with developmentally disabled adults and/ or mental health.
  • Skills: Must be able to pass Map within five months from date of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

North Suffolk is looking for an Assistant Director to join our team!  The  Assistant Director is responsible for the overall responsibility for assisting with the delegated clinical and administrative aspects of our Boston Emergency Services Team.  This particular position provides real time supervision, consultation, training and to ensure overall smooth operation of the mobile team during the evening shift.

The schedule for this position is Monday – Friday 8am-4pm.

What you’ll do:

  • Assist with supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws
  • Assist in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assist in the development and allocation of program resources.
  • Performs periodic program evaluation and quality assurance.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision. Work closely with the Boston Medical Center (BMC) Call Center on the assignment of cases and additional triaging, when necessary.
  • Provide in-the-moment supervision to mobile clinicians and other staff and provide training to newer staff, while also conducting face to face encounters in various mobile locations
  • Manage all aspects of open and ongoing cases, including boarded patients including
    • placement, insurance authorizations, and close clinical management of boarded patients,
    • following ESP guidelines of placement in the most appropriate, least restrictive placement settings.
  • Monitor productivity, caseloads and units-of-work level of clinicians and family partners
  • Perform clinical services, crisis intervention and appropriate evaluations as needed.
  • Develop and monitor all staff, program, and facility policies.

What you’ll need:

  • Education:  Master’s Degree in Psychology, Nursing, or Human Services.
  • Experience:  Three to five years of supervisory/administrative experience in mental health field or Human Services field.
  • Knowledge/Skills:  Must have working knowledge of emergency services procedures.  Must have access to a vehicle in order to provide mobile support.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for Outreach Workers to join our CSP team!  The Outreach Worker provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.

What You’ll Do:

  • Establish and maintain relationships with clients, providing contact and support.
  • Act as a liaison between service providers, community and the client while providing comprehensive initial assessment of need areas for all clients referred.
  • Conduct risk assessment with each client and formulate a crisis plan.
  • Assist individuals in scheduling and attending medical appointments, as well as accessing outpatient mental health treatment.
  • Assist individuals with official correspondence pertaining to insurance eligibility, social security and other entitlement programs
  • Help the client identify and access appropriate resources to support the client’s recovery.

What You’ll Need:

  • Education: Bachelor’s degree in Psychology or a related field or anticipated graduation date within one semester.
  • Experience: Previous outreach experience with populations with mental illness and/or substance abuse strongly preferred.
  • Skills: Must possess a valid Mass driver’s license and reliable transportation. Bilingual candidates strongly encouraged to apply. Please note bilingual ability on resume.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for an Outpatient Clinician for our new Certified Community Behavioral Health Clinic (CCBHC) program located in Chelsea.  The CCBHC Clinician provides assessment, outreach, care coordination and direct clinical care for individuals served in the North Harbor outpatient clinics.

In this position you will:

  • Provide direct outpatient services, incorporating evidence-based, trauma-informed approaches
  • Screen individuals seeking outpatient or diversionary services
  • Conduct biopsychosocial assessments for outpatient clients and families
  • Receive weekly individual supervision (towards licensure, if needed)
  • Be a vital member of a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, recovery coaches, and administrators

What you’ll need:

  • Education:  Master’s degree in Social Work/Counseling required.  Valid independent clinical license (LICSW/LMHC) preferred.
  • Skills:  Spanish speaking applicants strongly encouraged to apply! Please indicate language skills in application.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Competitive salary based on experience
  • A 12% salary differential for Spanish language capacity
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for an Emergency Services Clinician to join our team!  Are you looking for a career with new experiences everyday? One that provides you with opportunities and challenges that allow you to grow? This is a fast-paced dynamic position with exposure to a wide variety of clinical populations and settings. As a clinician you will develop your assessment and diagnosis skills (acumen) while creating relationships with community stakeholders. The Emergency Services Clinician provides direct mobile emergency psychiatric clinical services, coordination, and consultation to other care providers. This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services. This position is perfect for someone looking to work out in the community and not behind a desk!

This shift is Sunday – Thursday 2pm – 10pm.  

What you’ll do:

  • Complete prescreening evaluations for information, referral services, and respite care (along with related administrative tasks and documentation).
  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers.
  • Provide mobile psychiatric services to clients in coordination with other community service providers.
  • Provide brief crisis intervention follow-up, as indicated.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.

What you’ll need:

  • Experience: Minimum one year in a psychiatric emergency service or similar setting required.
  • Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.
  • Skills: Must have access to a car and possess a valid driver’s license in order to provide direct mobile off-site services. Working knowledge of emergency services procedures preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Nurse Care Manager to join our Behavioral Health Community Partner (BH CP) team!  The Nurse Care Manager serves as a member of the BH CP team, providing direct care management and coordination to Enrollees.  The Nurse Care Manager collaborates with medical and other care providers and provides consultation to team members regarding health needs, health behaviors and medications of the team’s Enrollees; as well as participates in the ongoing development of trainings for staff and Enrollees regarding health and health behaviors.

Due to COVID, this position is currently primarily remote with some in-office time required.

We are currently offering a $2,000 sign on bonus for this position!

What you’ll do:

  • Provide all nursing and related aspects of care management and coordination services to the Enrollees of the BH CP, including but not limited to medication reconciliation, discharge planning, coordination with physicians, reviewing Enrollee Assessment health information, collaborating on Assessments and Care Planning, etc.
  • Consult with BH CP staff,  Program Director, Medical Director, and Care Team  members, PCP and/or MCO/ACO regarding Enrollees’ health related activities, interventions and service needs, as needed.
  • Communicate directly with Enrollees via telephonic, electronic and face to face modalities
  • Collaborate with program management and staff to develop and provide training for staff and Enrollees on health and wellness, and healthy behaviors.
  • Provide other direct services in keeping with the Nurse Care Manager role, including serving as primary care coordinator for some Enrollees, as may be assigned by the Clinical Care Manager/Team Leader.
  • On-call pager services as required.
  • Complete all clinical and administrative documentation in a thorough, efficient and timely way, in compliance with organization, payer, state and other applicable protocols.
  • Comply with all mandated reporting requirements and regulations (i.e. DCF, DMH, DPPC, Elder Protective Services).
  • On-call pager services as required.

What you’ll need:

  • Education/Certification:  Registered Nurse with current Massachusetts license to practice.  Bachelor’s degree in nursing preferred.
  • Experience:  Experience with people with mental illness and substance use disorders, with at least one year of providing care to individuals with medical problems preferred.  Embraces person-centered planning philosophy and motivational interviewing
  • Other requirements:   Valid Mass Drivers License and access to reliable vehicle required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Clinical Coordinator to join our Meridian House team!  The Clinical Coordinator reports to the Director of Addictions and works in collaboration with the House Manager and Clinical Manger of Ambulatory Services.  This position is responsible for the overall coordination of clinical matters including supervision, investigating client grievances, recommending programmatic changes, interfacing with other providers, utilization review of medical records, and providing direct services to clients.

Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Coordinate with the Intake Coordinator to approve appropriate clinical placement ensuring ASAM criteria is met upon admission.
  • Complete Adult Comprehensive Assessment and Individualized Action Plan upon admission.
  • Coordinate with prescribers, Manager of Rapid Access, Central Triage Team and Outpatient Clinical Team to ensure comprehensive and coordinated clinical services
  • Provide appropriate supervision and support to case managers and counselors
  • Coordinate and monitor care received by all residents to assure appropriate direct care, case management, continuity of care, and transitional services are provided.
  • Maintain quality of care according to standards and procedures outlined in DPH regulations and other contractual obligations.
  • Attend committees as required or assigned by the Director.
  • Assist in the development of a training schedule for the staff and provide clinical consultation to staff and community.
  • Provides rotational after hours on-call coverage.
  • Provides direct clinical services to the residents of Meridian House as needed.

What you’ll need:

  • Education:  Master’s Degree in one of the following disciplines or closely related field:  Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work.  LICSW or LMHC preferred.
  • Experience:  A minimum of three years providing clinical  work in a substance abuse treatment setting.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for Relief Workers to join our team!  As a Relief Worker you will be responsible for the health, safety and quality of life of individuals living in our Addictions Residential Programs.  These programs are considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.  Programs located in East Boston and Chelsea.

The Relief Worker is a per diem position.

What you’ll do:

  • Ensure the health & safety of the individuals at all times through a conscientious awareness of their activities & assist as needed.
  • Assist in implementing, teaching, and assisting individuals with IAP goals and objectives.
  • Ensure proper administration and documentation of all medication.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

Requirements:

  • Education:  High School Diploma or GED required.  Bachelor’s in a related field preferred.
  • Experience: Six months experience working with individuals with substance use disorders.
  • Skills: Mass Driver’s License required. Must have the ability to become medication, SFA and CPR certified within five months of hire (training provided)

North Suffolk is looking for a Recovery Specialists for our residential substance use program!  The Recovery Specialist is responsible for the health, safety and quality of life of individuals in a residential setting through advocacy, teaching and service planning, individual and group counseling. This is a 40 hour per week position with no weekend hours and no on-call requirement.

What you’ll do:

  • Guide and assist residents on meeting treatment plan goals
  • Oversee the milieu to ensure residents are safe and supported
  • Provide essential group and individual supports to a diverse community
  • Receive weekly individual supervision (towards licensure, if needed)
  • Be a vital member of a multidisciplinary team of social workers, counselors, nurse practitioners, psychiatrists, recovery coaches, and administrators

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s degree preferred.
  • Experience:  Minimum of 1 years’ experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
  • Life Experience:  NSMHA values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
  • Skills and Abilities: Valid Massachusetts Driver’s License required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is seeking Overnight Counselors for our two Substance Abuse/Addictions Residential Programs – Meridian House, located in East Boston, and our new program River House located in Chelsea.  These programs provide behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities