As an Assistant Residential Program Manager, you will be responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the assigned group home(s) are met in all areas of service. Responsible for the supervision of house basic systems including but not limited to ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home site(s). This position acts as a liaison between Program Director and staff and interfaces with staff, peers, senior management, families, neighbors, medical practitioners, and DDS service coordinators. Initiates and facilitates program level problem solving. Negotiate role in completion of the following functions in conjunction with or, in the absence of, the Program Director.

Expectations of the Role:

  • Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
  • Works in cooperation with staff assigned to Individuals to ensure client’s successful participation in appropriate recreational and community activities.
  • Maintains positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life.
  • Ensures the medical services and records meet the needs of the Individuals and conform to regulations.
  • Provides crisis intervention and emergency coverage for assigned site(s). Secures additional resources as needed, identifies and resolves problems that resulted in an emergency situation.
  • Performs direct support related tasks in emergencies or as requested by supervisor.
  • Provides transportation for Individuals as needed.
  • Responsible for weekly medication audits for assigned group homes, ensuring medication supplies are ordered as needed.Position requires on-call coverage and some evening and weekend work as needed.
  • Supervises the implementation of program goals and monitors the progress of same for assigned site(s).
  • Position requires some local travel to accompany Individuals to doctor’s appointments or for medical treatment.
  • Other duties may be assigned.

What you’ll need:

Education: High School Diploma or GED required. Bachelor’s Degree in a related field preferred.

Experience: Thee (3) years of related direct support experience required. On year of supervisory experience required.

Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided). Valid Mass driver’s license required.

 

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service),
  • 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff. ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

As a Certified Nursing Assistant for North Suffolk Mental Health Association, you’ll participate in the engagement, assessment and treatment planning process and as part of the program. This position provides direct services to people in ICGLE/ IMGLE settings in the areas of medical health, daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on recovery tenets and are aimed to promote overall health and well-being of persons served.

Schedule: Tuesday-Saturday 7am-3pm

Expectations of the Role:

  • Provides hands on assistance with personal care, mobility assistance and help with housekeeping in addition to medical interventions to address needs and goals of persons served.
  • Assist persons with showers and laundry. Assistance with transporting from bed to wheelchair, wheel chair to shower.
  • Participate in housekeeping and upkeep of the assigned persons living areas.
  • Order appropriate medical supplies for the program.
  • Participate in all required clinical and skill trainings to enhance skills and knowledge base.
  • Assist persons with movement and exercise.

What you’ll need:

Education: High school diploma/GED required. Must have C.N.A certificate.

Experience: Minimum of six months experience working with similar population in a human services environment.

Skills: Must be MAP certified, CPR/First Aid certification during orientation.

 

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

We are seeking full time Clinical Coordinators for our Adult Community Clinical Services (ACCS) program. As the Clinical Coordinator, you will lead a team and provide care management for the person engaged in services. The Clinical Coordinator will use interventions to provide person-centered assessments, service planning, and coordination of care.

We are currently offering a $5,000 sign on bonus for this position.

The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs.  This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

The Clinical Coordinator provides community-based support to people with psychiatric and substance abuse disorders living in a residential home or an individual living arrangement. The Clinical Coordinator will meet with clients frequently and assure all clinical needs are assessed and coordinated across the system.

Expectations of the role:

  • Provides team leadership, clinical supervision and guidance to direct care staff.
  • Collaborating with outpatient clinic providers and BH CP.
  • Identifying the skills a client needs to live independently (cooking, paying bills, cleaning).
  • Setting life goals in school, work, health, and relationships.
  • Teaching strategies for symptom management.
  • Engaging with family to assist them in supporting the client as they develop those skills.
  • Organize and lead individual and group social activities that structure each persons time, increase social experiences, and provide opportunities to practice social skills.

What you’ll need:

  • Education/Licensure: LPHA designation that is recognized under Massachusetts law is required.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and/or substance use disorders preferred.  Previous supervisory experience preferred, but not required.
  • Skills: Must have a valid driver’s license . Must be MAP certified and CPR/1st aide certified within the first three months of hire (training provided)

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As an Addictions Specialist, you’ll lead the team in working with persons served to understand how substance use and potentially addictive behavior impacts the person’s health.  Your goal will be to help the team develop a plan to address the level of use and the impact of substance use and addictive behavior and the persons’ readiness for change.

The Adult Community Clinical Services Program (ACCS) assists more than 450 adults diagnosed with serious and persistent mental illness who have been referred by the Department of Mental Health. This is a clinical program based on the principles of Psychiatric Rehabilitation, person-centered planning, and the belief that recovery is possible. Persons served may live on their own, in group homes or in North Suffolk owned properties. Each person served works with an Integrated Team that includes licensed clinicians, psychiatrists, nurses, addiction specialists, peer specialists and community support specialists.

We are offering a $2,000 sign on bonus for this position.

Expectations of the Role:

  • Works collaboratively with Recovery Coaches to provide teaching and modeling to the teams on addressing substance use concerns.
  • Provides direct interventions and supports to persons.
  • Refers persons to community treatment and support programs.
  • Provides, as needed, individual, group, and family counseling and psychoeducational services regarding addictions.
  • Is trained in evidence based practices including SBIRT, Motivational Interviewing, Stages of Change model and Harm Reduction.
  • May provide functions of LPHA in the Integrated Team if person possesses LADC-1 licensure level.
  • Document each person’s progress in the confidential record according to established methods and procedures.
  • Carries out the assigned interventions and action steps of the treatment plan, to people on an individual, group, and family basis in the office and in community settings.
  • Teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.
  • Provide interventions to assigned persons in GLE settings

What You’ll Need:

  • Education: Licensed Substance Abuse Counselor (LADC1) is preferred. LACC-II, CADC and CADC-II may suffice depending on overall experience.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with substance use disorders and other addictive behaviors required.
  • Skills: A valid Driver’s license. Must be MAP certified and CPR/1st aide certified within the first five months of hire (training provided).

How You’ll Stand Out:

  • Previous experience in the provision of clinical or rehabilitative services to adults with psychiatric disorders preferred.
  • Previous supervisory experience preferred, but not required.

Employee Benefits:

  • Two Weeks’ Vacation per year (Three Weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • All Team Members have access to the following benefits:
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

 

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program, as well as the overall health and safety of the persons residing there. The Program Manager will oversee a nine, ten or eleven bed group home.  You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

Positions available in Chelsea and West Roxbury. Please indicate preference for location and shift.

Schedule: Chelsea, Monday-Friday 9a-5p, West Roxbury Monday-Friday 10a-6p

Expectations of the Role:

  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participate in the assessment of person referrals, admissions and discharges.
  • Insure the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervises and participates in the housekeeping and maintenance of the house and vehicle.
  • Participates in the development of the program budget, and monitors the program expenses.
  • Supervises the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations
  • Teach NSMHA trainings to newly hired employees

What you’ll need:

  • Education:  High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
  • Experience:  Four (4) years experience in human services and supervisory experience required.  Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
  • Skills:  Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).  Valid Mass driver’s license required.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

The Assistant Program Director assists the Residential Program Director in the administrative and clinical leadership of the ICGLE. The Assistant Program Director, a licensed clinician, reports to the Residential  Program Director and under his (her) supervision, helps lead the program’s efforts in the engagement, assessment and treatment planning process for persons living in the ICGLE. The Assistant Residential Program Director also provides clinical supervision and direction for staff members.

Schedule: Sunday-Thursday 12p-8p

Expectations of the Role:

  •  Under clinical and administrative supervision and guidance from the Residential Program Director, the Residential Assistant Program Director assists in the management of staffs’ efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  •  Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
    Instill hope by engaging in positive interactions that promote recovery and empowerment.
  •  Collaborate with persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
  •  Participate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
  • Use evidence based practices including motivational interviewing as directed by clinical supervisors.
  •  Advocate that persons need to make informed choices to further their own recovery.
  •  Assist in provision of skill building interventions that help move a person on to the most independent setting or level of care.
  •  Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  •  Assists the Residential Program Director in the hiring process for residential staff and helps the Residential Program Director ensure that all staff are properly oriented and are trained in all mandatory trainings.
  •  Provides clinical and administrative supervision to the Residential Support Specialists.
  •   Other duties as assigned

What you’ll need:

Education: LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist.

Experience: At least 3 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 1 year of supervisory experience

Skills: Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care/Commuter Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

We are seeking Peer Support Specialist for our Adult Community Clinical Services Program (ACCS)!

As a Peer Specialist for North Suffolk Mental Health, you’ll build supportive relationships that promote empowerment and self-learning. The Peer Support Specialist position is designated for a person who has lived experience and wants to help guide others through the recovery process.

The ACCS Program uses clinical and evidence based practices to uncover motivation while working with people to establish meaningful treatment plans and cultivate recovery. Each individual in the program is assigned a primary clinician and works with an integrated team composed of licensed clinicians, peer/recovery specialists and others to meet their individual needs.  This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

We have full and par-time, positions available in Boston, East Boston and Chelsea. Please indicate preferred shift in application.

Expectations of the Role:

  • Support persons served through Life and Care transitions, including visiting a hospital or other restrictive setting in order to provide connection and transition planning.
  • Help clients establish goals to aid in their recovery
  • Educate non-peer staff about self-directed care and how to best support a person through risk and crisis situations.
  • Use peer-supported Evidence Based Practices including WRAP, Motivational Interviewing, mindfulness exercises, Stages of Change, and others
  • Commit to becoming an Agent of Change through presenting regular trainings and periodic in-service trainings for non-peer staff
  • Provide support through self-disclosure of one’s own experiences and the tenets of Recovery to develop the skills for self-advocacy
  • Facilitate and co-facilitate skill-building, mutually supportive groups, and emphasize the importance of quality of life activities and community membership.
  • Actively participate in North Suffolk peer team membership through recovery events
  • Seek Continuing Education in the Peer Support field to ensure that best practices are upheld and that emerging evidence is incorporated into the work

What You’ll Need:

Education: Must possess or be willing/eligible to obtain one of the following Certifications within the first six months of employment:

  • Certified Peer Specialist (CPS)
  • Certified Addiction Recovery Coach (CARC)
  • Family Partner

Experience: Must identify as having Lived Experience of a Mental Health Diagnosis, a Substance Use Addiction, Extreme States, or Trauma that has caused significant life disruption and possess a desire to share those experiences in a purposeful and intentional way to influence the mental health system and provide recovery oriented support to those in ACCS services.

Skills: Driver’s license preferred but not required.  Must be CPR/first aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

As a Residential Relief Counselor, you will provide direct care to consumers with psychiatric or persistent mental illness in a residential setting. In your role, you will work with consumers, their families, and their Recover Support Team to help improve their lives through building confidence, independence, and quality of life. Relief Staff have the ability to set your own schedule based on your preference and availability, along with the freedom to work in many settings and locations. You can work as many as 40 hours per week. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Locations are Burlington, Boston, Charlestown, Chelsea,  East Boston, Revere,  Saugus, Waltham, West Roxbury and Winthrop

RESPONSIBILITIES

  • Administer medication according to the Medication Administration Plan (MAP)
  • Schedule or assist consumers in scheduling routine and preventative medical appointments
  • Assist consumers with daily living activities, self-help skills, and socialization
  • Participate in housekeeping and maintenance of the house and vehicle.
  • Comply with mandatory staffing ratio of the program at all times.

REQUIREMENTS

Education: High school degree or GED required; Bachelor’s Degree in related field preferred

Experience: One to two years human services experience with similar population preferred

Skills: Valid Massachusetts driver’s license preferred; Must be MAP certified, CPR/first aide certified within five continuous months of employment/date of hire (training provided)

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential. We are looking for both entry level and experienced individuals to work as Direct Support Professionals in our residential homes. The right candidates will be responsible for providing care and assistance to Individuals with intellectual and developmental disabilities. If you have experience working with developmentally disabled adults, or are willing to learn, we encourage you to apply.

Full and par time positions available in Burlington, Chelsea, Winthrop, Revere, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.

Salary Range: $13.50-$17.00 depending on program placement

Expectations of the role:

  • Offer guidance for residents during skills building
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
  • Ensure appropriate staff-to-client ratio at all time
  • Develop and promote a supportive relationship with the residents
  • Support each Individuals existing relationships and assist in increasing their network of friends and acquaintances.

What you’ll need:

Education: Bachelor’s degree in any related field preferred. High School diploma or GED required.
Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.
Skills: Must have valid Massachusetts Driver’s license. Must become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical/Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disor

As an Overnight Support Specialist for North Suffolk Mental Health Association, you’ll be responsible for the safety and well-being of consumers in a residential setting during overnight shifts. Assist clients based on need level, while following all agency policies, procedures, and licensing/funding source requirements. The Overnight Support Specialist is awake and available to consumers during the entire overnight shift.

Schedule:  11pm – 7am.  Full and part-time positions available. Please indicate preferred shift/day availability in application.

Expectations of the Role:

  • Be awake, and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Conduct security checks on an hourly basis, documenting that consumers are in the facility.
  • Perform household maintenance and upkeep as needed.
  • Document each person’s progress in the confidential record.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Help with medication administration.

What you’ll need:

Education: High School degree or GED required; Bachelor’s degree in a similar field, preferred.
Experience: In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
Skills: You must be able to communicate effectively both verbally and in writing. Valid driver’s license required.  Be or become MAP certified, CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick
  • Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental ill