NSMHA is looking for an Administrative Assistant to join our team!  The Administrative Assistant provides administrative support and efficient front desk operations for our Outpatient Mental Health clinics (sites in Chelsea, East Boston and downtown Boston).  In this role, you’ll be the professional and friendly face of North Suffolk that welcomes all clinic visitors and an important part of our Records & Receptions team.  This position is on-site 40 hours per week.

What you’ll do:

  • Greet and check in all clinic visitors and clients.
  • Collect health insurance information, manage co-payments and cash collection
  • Schedule and confirm appointments.
  • Answer clinic calls and direct them as appropriate.
  • Help maintain client Electronic Health Records (EHR) including updating charts and scanning information into charts.
  • Ensure client billing & health insurance information is up to date.
  • Oversee general office upkeep and maintenance including, but not limited to, requesting repairs, ordering & restocking supplies, and coordinating office assignments.
  • Provide coverage as needed for North Suffolk clinic locations.

What you’ll need:

  • Education:  High School Diploma or GED required.  Associates degree preferred.
  • Experience:  Previous office experience, preferably in a healthcare setting, and excellent computer skills required.
  • Skills:  Bilingual Spanish preferred.  Please indicate language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off: Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Please note: NSMHA requires all staff to be vaccinated for COVID-19 or to be willing to get vaccinated before starting work on-site

 

We are offering a $1,500 sign on bonus for this position.

North Suffolk is looking for a Temporary Part-Time Quality Enhancement Specialist to join our team!  The Temporary Part-Time Quality Enhancement Specialist supports clients and staff in the Quality Management Department by providing comprehensive, spot, and any additional auditing processes as needed in coordination with licensing authorities, Licensing and Certification preparation processes.

The starting pay rate for this position is $22 per hour. 

What you’ll do:

  • Coordinate Licensing and Certification preparation processes in conjunction with the Director of Quality Management, Service Coordinators, and Program Managers.
  • Be a member of the Positive Behavior Supports Leadership Team
  • Coordinate and lead the comprehensive audit process with managers twice per year at each program
  • Compile comprehensive audit action plans
  • Maintain spreadsheets and documentation used to track comprehensive audit data throughout the agency, including follow up actions
  • Oversee HCSIS documentation, including incident management and trend reporting; provide additional support in completing/finalizing items as requested
  • Participate in performance indicator data review processes, including adverse events, and monthly QM meetings specific to the division
  • Provide staff training as assigned, including, but not limited to, ISP processes, documentation training,  incident reporting, HIPAA training, and Quality Enhancement Systems
  • Create and manage ISP data collection process.
  • Conduct annual satisfaction surveys
  • Provide on-site support to managers and staff
  • Attend trainings and participate in cross training/support of other areas in the QM department when needed.

What you’ll need:

  • Education:  Bachelor’s Degree preferred but not required.
  • Experience:  Experience providing direct care or experience implementing Quality Improvement and Auditing systems.
  • Skills/Other:  Access to a vehicle in order to visit programs, conduct audits, and travel between sites.  Knowledge of DDS, DMH, EI, and Outpatient, regulations, including Licensing, Survey and Certification processes preferred.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Repairperson/Maintenance Worker to join our Facilities team!  This position is responsible for the organization and completion of all maintenance and repair projects as assigned by the Director of Facilities and Maintenance.  Maintenance Personnel are required to rotate emergency on-call coverage.  Off-site travel is required.

The projected pay range for this position is $20– $22 per hour depending on experience.

What you’ll do:

  • Evaluate the scope of projects and develop job plans for review by the Director.
  • Determine and report materials, manpower and cost estimates to complete job to the Director.
  • Complete all necessary paperwork including work orders, purchase orders and sales receipts with proper job notation.
  • File equipment damage and loss reports, and accident reports in a timely manner.
  • Return all unused stock and materials and equipment to the facilities department
  • Complete repair work using the latest technology following local and state regulation codes and requirements.
  • Carry the on-call emergency beeper and dispatch appropriate vendors to the emergency according to procedure. Responsibility includes follow-through by phone until the emergency is resolved, reporting of emergency procedures followed in a timely manner and prevention recommendations.

What you’ll need:

  • Education:  Minimum of High School degree or GED equivalent.  Trade school attendance or Certificate preferred.
  • Experience:  Minimum of three years experience in property management and maintenance.
  • Skills:  Knowledge of basic construction and basic maintenance procedures and practices including material properties and applications, basic electrical, plumbing and carpentry.  Knowledge of spill cleanup procedures, first-aid and CPR.  Must have a valid Mass. driver’s license and a reliable vehicle.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Third Party Senior Billing Coordinator to join our Accounts Receivable team! They are responsible for preparation, submission and collection of all assigned third party insurance claims and the application of insurance payments from assigned third party insurance payors. The Third Part Senior Billing Coordinator is also responsible for the department’s cash deposit process and the monthly cash reconciliation for Mental Health and Early Intervention services.

The projected pay range for this position is 38k – 40k a year depending on experience.

What you’ll do:

  • Ensure that all billing is submitted to insurance payors by their scheduled deadlines and that all re-cap sheets are obtained for all electronic billing runs with all invoices having been printed & mailed.
  • Timely cash application and contractual adjustments of assigned third-party insurances.
  • Create department cash deposits and distribute to staff for system application and posting.
  • Make certain the cash posting and cash reconciliation of all Mental Health and Early Intervention services are completed prior to monthly closing, reporting any issues impeding process to Director.
  • Run and review assigned third party aging reports and initiate timely collection procedures to resolve outstanding claims. Collection to consist of telephone and written communications with third party payors not paid within 60 days of claim submittal.
  • Resubmission, resolution and appeal (if appropriate) of all rejected claims. Timely  initiate adjustments and voids when necessary.
  • Responsible for maintaining and improving on the standard/minimum collection rate for assigned pay source on an annual basis as well as updating of uninsured report for Director.

What you’ll need:

  • Education:  High School Diploma or GED required.
  • Experience:  Third party billing experience dealing with insurance company’s requirements for billing/collection.
  • Skills/Other:  Knowledge of Medical billing regulations required. Excel experience required.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for an Administrative Assistant to join our Freedom Trail Clinic team! The Administrative Assistant is responsible for the operations of outpatient clinic or day treatment Front Desk(s) and/or Central Intake Office and for the oversight of and provision administrative support to medical and clinical staff.

What You’ll Do:

  • Greet and check in all clinic visitors and clients.  Collect all health insurance information, manage co-payments and cash collection, schedule and confirm appointments.
  • Manage completion and collection of client intake information.
  • Answer clinic calls and triage as appropriate.
  • Checks insurance eligibility according to protocol for all persons served and promptly conveys any problems to the appropriate billing or clinical staff.  Presents prior authorization paperwork to clinicians on the same day to prevent lapses in insurance coverage.
  • Assist with the maintenance of the client’s Electronic Health Record (EHR) including updating, scanning and collaborating with clinicians to make sure file is accurate and up to date.
  • Assist with the maintenance of the client’s billing & health insurance information, ensuring all info is up to date.
  • Compiles weekly cash collections and sends to Central Office as per protocol.
  • Reviews next day scheduled appointments and follows procedures to confirm client insurance eligibility and ensure our billing system has accurate and up to date information.
  • Reconcile the cash to the cash receipt ledger throughout the day and secure all cash at the end of the day following clinic procedures. Compile weekly cash receipts and send to Central Office as per protocol.
  • Oversee general office upkeep and maintenance including, but not limited to, coordination of repairs to office machines, ordering & restocking supplies, and coordinating office assignments.
  • For callers requesting new services fill out the FTC intake form.
  • Triage Emergency Services & Research department phone calls/clinic visitors.
  • Provide coverage as needed to other clinics and programs.
  • Coordination and assignment of offices on a daily basis for all part time and FFS staff; psychiatric residents; nursing and social work interns.

What You’ll Need:

  • Education: High School Diploma or GED completion required.  Associate’s degree preferred.
  • Experience: Previous office experience, preferably in a healthcare setting, and computer skills required.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Controller to join our finance team!  The controller is responsible for overseeing the financial operations of the Agency and its affiliate entities including accounting functions, banking, and payroll services.  We’re looking for a candidate with a take-charge attitude to continually strive to increase the efficiency of the Accounting Department.

What you’ll do:

  • Perform accounting functions and reconciliations, as needed, including review of revenue posted by third party and contract billing.
  • Generate monthly financial statements in a timely and accurate manner.
  • Manage accounting (Sage) and financial reporting (Renovo) software.
  • Maintain the books and records of the agency with GAAP and government auditing standards, including OMB, Section A-133 and Mass. Exec. Office of Administration and Finance.
  • Manage and coordinate the accurate and timely recording of all financial information including cash receipts and disbursement, AP and AR, payroll and benefits, journal entries and the general ledger.
  • Prepare monthly financial reports including the profit & loss statements, balance sheet, and other monthly reports as needed.
  • Oversee bank reconciliations and prepares as required.
  • Provide support to non-financial managers/staff in accounting and finance related topics, as primary liaison to financial operations.
  • Coordinate the annual audit from preparation to completion.
  • Supervise accounting staff including, but not limited to, accounts payable, rep payee and payroll.

What you’ll need:

  • Education:  Bachelor’s degree in Accounting, Finance, Business administration or a related field.
  • Experience:  Minimum of 5 years’ experience in non-profit or comparable organization.
  • Skills:  Experience with Sage accounting software and Renovo reporting software preferred.  Experience with accrual accounting, cost allocation, budget development and administration/ financial reporting.  Hands-on accounting experience.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Staff Accountant to join our Freedom Trail Clinic team! The Staff Accountant assists in maintaining monthly financial statements for NSMHA in a timely and accurate manner. They continually strive, through the implementation of improved accounting and financial systems, to increase the efficiency of the Accounting Department. The Staff Accountant also assists in coordinating the corporation and its’ affiliates annual audit in a manner that is both cost-effective and efficient.

What You’ll Do:

  • Prepare General Ledger entries and adjustments.
  • Support the accounts payable staff &rep payee manager.
  • Assist Accounting Manager with Cash Receipts, Fixed Assets and Payroll.
  • Prepare journal entries, allocation calculations, account reconciliations, financial statements on an accrual basis, and PBC’s for annual financial audits.
  • Ensure the accurate and timely recording of financial information including Rep Payee, AP and AR, payroll and benefits, journal entries and the general ledger.
  • Analyze financial statements to ensure accuracy and compliance.
  • Assist in coordinating the annual audit from preparation to completion.
  • Maintain the books and records of the agency with GAAP and government auditing standards, including OMB, Section A-133 and Mass. Exec. Office of Administration and Finance.

What You’ll Need:

  • Education: Bachelor’s degree in Accounting, Finance, Business administration or a related field.
  • Experience: Minimum of 2 years’ experience in non-profit or comparable organization. Experience with accrual accounting, cost allocation, and financial reporting. Hands-on accounting experience.
  • Skills: Is able to understand multiple, diverse funding streams.  Proficient in Microsoft Word, Excel and Accounting software. Ability to work independently and as part of a team. Must have a take charge ability and excellent judgment in determining and leveraging resources.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Contracts Manager to join our team! The Contracts Manager provides leadership, support and expertise for the agency’s contracts. They are responsible for outcomes for the agency in: billing and collections for all contracts; the contracts receivable information systems; communications between agency and payer systems which establish regulations and contracts and payment systems for agency programs; interpretation of regulations and payer policies and development of agency policies and procedures which comply with laws and regulations of payer systems.

The Contract Manager will assure efficient billing and collections of all agency services, effective customer service and customer relations for clients and payers, and compliance with all laws and regulations of governmental payment entities.

The projected pay range for this position is $55,000-$70,000 depending on experience.

What you’ll do:

  • Accurately bill all contracts and post to accounts receivable according to set deadlines.
  • Supervise and train personnel performing billing and/or collections.
  • Verify and post all contract cash received to the accounts receivable system on a monthly basis.
  • Reconcile the accounts receivable aging to the general ledger on a monthly basis with the reconciliation approved by the Controller.
  • Pursue full collection of all contract money owed to NSMHA and its affiliates.
  • Maintain a complete contract file of each contract held by the agency with all pertinent documentation.
  • Prepare and present a contract variance report for the CEO, COO, and CFO on a monthly basis to monitor contract performance.
  • Establish policies and procedures, which comply with all laws and regulations of governmental agencies, and maximizes revenue by timely and efficient billing, tracking, and follow-up, interpreting regulations and communications, and interacting with governmental regulators.
  • Serve as the agencies’ primary contact with governmental entities for payment systems and issues; coordinates the flow of written, verbal, and electronic information.
  • Develop and produce appropriate tracking and monitoring reports for the Controller and CFO by:
    • Analyzing, forecasting, monitoring, and preparing reports
    • Analyzing all contract revenues and collections for budgeting, financial management and audit purposes.
    • Maintaining data on current contract cost reimbursements, rates and units of services.
    • Reporting under-billing and setting up meetings with the CEO, CFO, and COO to review and monitor the process and recommend solutions.
  • Develop Policies and Procedures for contract reporting with the Controller and Director of Compliance and Quality.
  • Recommend and prepare any/all amendments needed to fully bill out contracts on a timely basis.
  • Manage the yearly contracting process of the agency.
  • Responsible for year-end UFR contract reporting and year-end Audit work related to contracts.
  • Attend on an as needed basis, DMR, DMR, DPH and all other funder meeting with managers to oversee contract issues.

What you’ll need:

  • Education: Bachelor’s degree with a major in Business Administration or closely related field required.
  • Experience: A minimum of three years state contracting experience with proficiency in accounting and Excel/and or experience to equal.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.
  • Skills: Ability to analyze financial data and recognize possible discrepancies through commonly used accounting, and audit tests.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Development Director to join our team! The Development Director collaborates with the Board, CEO, and executive leadership team to advance philanthropy for NSMHA.  This position provides supervision and oversight to the Grants Manager.

What you’ll do:

  • Direct Fundraising
    • Responsible for the development, execution, and management of a successful plan to elevate NSMHA through its giving program via events, direct mail, online appeals, social media, and annual giving days.
    • In partnership with the CEO, is responsible for successful fundraising event execution.
    • Maintain a portfolio of major gift prospects and donors.
  • Prospect Management and Research
    • Monitor donor/prospect pipeline and prospect development.
    • Conduct prospect research.
  • Donor Relations and Stewardship
    • Manage creative and innovative donor acquisition/stewardship activities for prospects and existing donors.
    • Coordinate donor recognition programs including naming opportunities, giving societies, annual report and special campaign recognition.
    • Supply reports on donor giving with cultivation and stewardship recommendations.
  • Database Management and Support
    • Maintain a donor database to ensure accurate recordkeeping.
    • Manage the websites for all online giving platforms.
  • Communications
    • Create communication materials including but not limited to: capital campaign materials, regular emails, occasional E-blasts, web content, donor testimonials, media announcements, stewardship communications, and videos.
    • Work closely with the Communications & Marketing department of NSMHA to ensure brand standards and communications are consistent and in alignment with their annual goals and strategy.

What you’ll need:

  • Education: Bachelor’s degree required. Degree in Fundraising, Public Relations, Communications, or Marketing preferred.
  • Experience:  Five or more years’ experience in development and communications in a non-profit setting. Experience with Annual Giving programs and special events are a must. General knowledge of fundraising, direct mail, special events, prospect research and database management.
  • Skills/Other:
    • Must be able to plan, organize and coordinate varied and complex operations, present ideas effectively, orally and in writing to a diverse audience.
    • Must be able to deal constructively with conflict; collect, analyze and interpret data from a variety of sources and take appropriate action.
    • Must have the ability to develop, and manage a budget.
    • Additionally, a working knowledge of the following is required:
      • Grant proposal terminology, methods, and principles of application; Applicable software packages including, word processing and spread sheet packages; Internet communications, search engines, and appropriate web sites for grant research; and Familiarity with relevant private and federal funding sources.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Communication and Community Engagement Manager to join our team! The Communication and Community Engagement Manager develops and implements a comprehensive internal and external communications and community engagement plan. They create content for websites, newsletters, and print and social media.  They also assist with the planning and production of marketing material, branding, and community engagement events and presentations to promote the NSMHA, mission, vision, and goals.

In collaboration with the Executive Leadership team and Senior Management the Communication and Engagement Manager will coordinate, communicate, and assist in the implementation of marketing, business development and strategic objectives and goals of the organization.  In partnership with the Development and grants department assists in researching funding opportunities and writing grants and proposals.

What you’ll do:

  • Design and maintain effective content for the website, digital e-newsletter, and social media accounts.
  • Develop, produce and maintain effective marketing materials for all service lines and departments including factsheets, brochures, program-specific marketing materials, newsletters, annual reports, advertising content, and materials related to special projects and initiatives.
  • Produce relevant photos and videos for news media or organizational use as needed.
  • Serve as the lead role in the management and promotion of NSMHA’s branding to ensure a consistent brand message across the organization and in working with the relevant departments on communications and branding plan execution.
  • Assist with establishing and communicating a comprehensive development plan and strategy to include annual appeal, signature event, corporate, foundation and/or government grants, writing and communicating with media to ensure publication of press releases and/or articles, and in the planning and coordinating of community-related events.
  • Advise the CEO on events that the CEO should attend to advance NSMHA’s mission and build partnerships with key elected officials and community partners.
  • Participate in and/or represents NSMHA in community meetings / events / activities at the request of the CEO.
  • Develop an annual strategic communications plan with metrics and established goals.
  • Draft, edit, and distribute content for the CEO including, talking points, speaking remarks, presentation/presenter notes, statements, letters, memos, and social media posts.
  • Prepare multilingual news releases about NSMHA services, initiatives, activities, and accomplishments.
  • Respond to media inquiries and assist media in promoting NSMHA policies, services, and special events; consult with appropriate staff to coordinate the dissemination of information through the media.

What you’ll need:

  • Education: Bachelor’s degree required. Master’s degree preferred.
  • Experience:  At least five years of experience in communications, journalism, marketing or related field in the public and/or non-profit sector.
  • Vaccination: At least one shot of the COVID-19 vaccination is required prior to hire and complete the full vaccination schedule in the appropriate timeline as documented by the CDC requirements for vaccination.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities