Open virtual interviews for our Residential programs every Thursday from 11am to 2pm. Interviewing candidates interested in any residential position including Direct care, Residential counselors, Overnight staff and C.N.A. To register, email gethired@northsuffolk.org inquiring an interview with your resume attached.

We are currently offering a $300 sign on bonus for full time residential positions!

 

North Suffolk is looking for a Quality Enhancement Specialist to join our team!  The Quality Enhancement Specialist supports clients and staff in the Quality Management Department by providing comprehensive, spot, and any additional auditing processes as needed in coordination with licensing authorities, Licensing and Certification preparation processes.

What you’ll do:

  • Coordinate Licensing and Certification preparation processes in conjunction with the Director of Quality Management, Service Coordinators, and Program Managers.
  • Be a member of the Positive Behavior Supports Leadership Team
  • Coordinate and lead the comprehensive audit process with managers twice per year at each program
  • Compile comprehensive audit action plans
  • Maintain spreadsheets and documentation used to track comprehensive audit data throughout the agency, including follow up actions
  • Oversee HCSIS documentation, including incident management and trend reporting; provide additional support in completing/finalizing items as requested
  • Participate in performance indicator data review processes, including adverse events, and monthly QM meetings specific to the division
  • Provide staff training as assigned, including, but not limited to, ISP processes, documentation training,  incident reporting, HIPAA training, and Quality Enhancement Systems
  • Create and manage ISP data collection process.
  • Conduct annual satisfaction surveys
  • Provide on-site support to managers and staff
  • Attend trainings and participate in cross training/support of other areas in the QM department when needed.

What you’ll need:

  • Education:  Bachelor’s Degree preferred
  • Experience:  Minimum of three years’ experience implementing Quality Improvement and Auditing Systems
  • Skills/Other:  Access to a vehicle in order to visit programs, conduct audits, and travel between sites.  Knowledge of DDS, DMH, EI, and Outpatient, regulations, including Licensing, Survey and Certification processes preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Controller to join our finance team!  The controller is responsible for overseeing the financial operations of the Agency and its affiliate entities including accounting functions, banking, and payroll services.  We’re looking for a candidate with a take-charge attitude to continually strive to increase the efficiency of the Accounting Department.

What you’ll do:

  • Perform accounting functions and reconciliations, as needed, including review of revenue posted by third party and contract billing.
  • Generate monthly financial statements in a timely and accurate manner.
  • Manage accounting (Sage) and financial reporting (Renovo) softwares.
  • Maintain the books and records of the agency with GAAP and government auditing standards, including OMB, Section A-133 and Mass. Exec. Office of Administration and Finance.
  • Manage and coordinate the accurate and timely recording of all financial information including cash receipts and disbursement, AP and AR, payroll and benefits, journal entries and the general ledger.
  • Prepare monthly financial reports including the profit & loss statements, balance sheet, and other monthly reports as needed.
  • Oversee bank reconciliations and prepares as required.
  • Provide support to non-financial managers/staff in accounting and finance related topics, as primary liaison to financial operations.
  • Coordinate the annual audit from preparation to completion.
  • Supervise accounting staff including, but not limited to, accounts payable, rep payee and payroll.

What you’ll need:

  • Education:  Bachelor’s degree in Accounting, Finance, Business administration or a related field.
  • Experience:  Minimum of 5 years’ experience in non-profit or comparable organization.
  • Skills:  Experience with Sage accounting software and Renovo reporting software preferred.  Experience with accrual accounting, cost allocation, budget development and administration/ financial reporting.  Hands-on accounting experience.
  • Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Repairperson/Maintenance Worker to join our Facilities team!  This position is responsible for the organization and completion of all maintenance and repair projects as assigned by the Director of Facilities and Maintenance.  Maintenance Personnel are required to rotate emergency on-call coverage.  Off-site travel is required.

What you’ll do:

  • Evaluate the scope of projects and develop job plans for review by the Director.
  • Determine and report materials, manpower and cost estimates to complete job to the Director.
  • Complete all necessary paperwork including work orders, purchase orders and sales receipts with proper job notation.
  • File equipment damage and loss reports, and accident reports in a timely manner.
  • Return all unused stock and materials and equipment to the facilities department
  • Complete repair work using the latest technology following local and state regulation codes and requirements.
  • Carry the on-call emergency beeper and dispatch appropriate vendors to the emergency according to procedure. Responsibility includes follow-through by phone until the emergency is resolved, reporting of emergency procedures followed in a timely manner and prevention recommendations.

What you’ll need:

  • Education:  Minimum of High School degree or GED equivalent.  Trade school attendance or Certificate preferred.
  • Experience:  Minimum of three years experience in property management and maintenance.
  • Skills:  Knowledge of basic construction and basic maintenance procedures and practices including material properties and applications, basic electrical, plumbing and carpentry.  Knowledge of spill cleanup procedures, first-aid and CPR.  Must have a valid Mass. driver’s license and a reliable vehicle.
  • Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

North Suffolk is looking for a Billing Assistant to join our team!  This part-time position is responsible for assisting in the preparation and submission of contract billing and monthly closing per scheduled deadlines under the direction of the Contracts Manager.  This is a 20 hours per week position.

What you’ll do:

  • Record and enter billing and payment data.
  • Work with the Contracts Manager to meet all billing deadlines.
  • Assign client numbers for Meridian House and NIMSA.
  • Record and enter into the Virtual Gateway System client data necessary for NIMSA clients .
  • Assist in the annual agency audit as necessary.
  • Assist in other accounting activities as directed.

What you’ll need:

  • Education:  High School Diploma or GED equivalent required.
  • Experience/Skills:  Two (2) years experience in a business / office setting required.  Knowledge of Excel required.  Must be proficient with numbers / calculations.
  • Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment)

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Floating Administrative Support to join our team! The Floating Administrative Support provides administrative support and efficient front desk operations for our clinics.  In this role, you’ll be the professional and friendly face of North Suffolk that welcomes all clinic visitors and an important part of our Records & Receptions team.  This position is on-site 40 hours per week.

What you’ll do:

  • Greet and check in all clinic visitors and clients.  Collect all health insurance information, manage co-payments and cash collection, schedule and confirm appointments.
  • Manage completion and collection of client intake information.
  • Answer clinic calls and triage as appropriate.
  • Assist with the maintenance of the client’s Electronic Health Record (EHR) including updating, scanning and collaborating with clinicians to make sure file is accurate and up to date.
  • Assist with the maintenance of the client’s billing & health insurance information, ensuring all info is up to date.
  • Oversee general office upkeep and maintenance including, but not limited to, coordination of repairs to office machines, ordering & restocking supplies, and coordinating office assignments.
  • Triage Emergency Services & Research department phone calls/clinic visitors.
  • Provide coverage as needed to other North Suffolk clinic locations.

What you’ll need:

  • Education:  High School Diploma or GED required.  Associates degree preferred.
  • Experience:  Previous office experience, preferably in a healthcare setting, and excellent computer skills required.
  • Skills:  Bilingual Spanish preferred.  Please indicate language skills in application!

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Eligibility for the Public Service Loan Forgiveness Program
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for an Accounts Payable Specialist to join our team!  The accounts payable specialist is responsible for the accurate processing of accounts payable.

What you’ll do:

  • Determine the appropriate P & L and balance sheet accounts allocations for all accounts payable and consultant transactions.
  • Verify accuracy of all purchases with appropriate personnel.
  • Obtain appropriate authorization for all invoices, verify accuracy of amounts, and process invoice payments.
  • Generate A/P and check reports on a weekly basis.
  • Resolve vendor problems and questions in a timely manner.
  • Verification of debit memos, void checks, and manual checks.
  • Data entry of debit memos, void checks, and manual checks.
  • Verification of A/P data entry and success of data processing programs (reviews accounts payable interface to the G/L).
  •  Control of filing and archival storage systems of A/P records.
  • Write and review all journal entries pertaining to A/P.
  • Reconcile aged trial balance of A/P to G/L on a monthly basis.
  • Special projects as required by Controller or C.F.O..
  • Prepare an accrual for goods received that have not been invoiced for the current month and reverse this entry in the following month.
  • Review purchase order files and follow up with invoices not received.
  • Manage and process 1099’s at end of year.
  • Maintain and implement changes to A/P processes and procedures and the update of the procedure manual for those changes.
  • Be responsible for the collection and matching of receipts for check requests issued to staff and food purchases and issuing a mandatory monthly report of missing receipts to all senior managers.
  • Prepare and issue monthly report of utilities to CEO, CFO, COO, Controller, Facilities Director, CBFS Director, DDS Director and CS-ESP Director.

What you’ll need:

  • Education:  Associate’s Degree in accounting or related field.
  • Experience:  Two years experience with all aspects of accounts payable in a computerized general ledger system.
  • Skills:  Computer literacy required.  Experience with Excel and Microsoft Office products required  Knowledge of non-profit generally accepted principals.  Knowledge of computerized A/P and G/L systems.
  • Full COVID Vaccination required within 2 months of employment (on-site vaccination currently available by appointment).

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

We are currently offering a $5,000 sign on bonus for this position.

The Residential Program Director is a unique position within the North Suffolk Mental Health Association in that it requires both administrative and nursing skills to effectively manage a group home of four residents with complex psychiatric and medical needs. This position oversees the day to day functioning of the group home, provides supervisory support to a team of direct care staff and an RN who assists in all medical facets of the program, and provides medical expertise in the management of residents’ symptoms and treatment.

Salary: $70,000- $83,584 a year based on experience.

Schedule: Monday- Friday 9a-5p

Expectations of the role:
• Management of staffs’ efforts to engage persons served and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with persons served to help them to create goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Use evidence based practices, including motivational interviewing.
• Advocate for persons served to make informed choices to further their own recovery.
• Assist in identification and practice of skill building interventions that equip persons served to live in the most independent setting or level of care.
• Advocate for better access to public services and natural supports for persons served in order to facilitate their recovery and maximize integration into the community.
• Lead the hiring process for residential staff and ensure that all staff are properly oriented and are trained in all mandatory trainings.

•Collaborate with internal and external providers to coordinate all forms of care for persons served including medical, psychiatric, social, housing, financial, and legal issues.

Qualifications:
Education/Licensure: LPHA licensure required: R.N. Preferred, LICSW, LCSW, LMHC, LRC, LADC1, M.D., Registered Occupational Therapist or licensed Psychologist
Experience: At least 5 years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred. At least 2 years of supervisory experience.
Skills: Must have Driver’s license. Familiarity with basic computer use (email, word processor, Excel) and electronic health records software (e.g. Ehana). State welfare programs familiarity. Must be MAP certified and CPR/first aide certified within five (5) continuous months of employment/date of hire (training provided)

Competitive & Comprehensive Benefits Package:
• Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

 

The Administrative Assistant (Operations Coordinator)  supports the Integrated ACCS team and assists the Program Director in team management by carrying out duties that include clerical work, record maintenance, creating and maintaining data spreadsheets and completing tracking and auditing tools that can be used for enhancing the quality and completeness of documentation and reports.

This is a full time position, 40 hours per week.

Expectations of the role:

  • Orders office and other supplies as needed
  • Creates work orders for facility and IT issues as needed.
  • Creates team schedules for office coverage and on-call coverage as directed by Program Director
  • Audits confidential records to insure documentation standards are met.
  • Maintains databases and spreadsheets as needed to track data and performance measures as well as those that document the Care coordination Entities working with persons on Teams
  • Send performance measures and other reports to DMH as required.
  • Keep track of training requirements for team members and register staff for trainings.
  • Keeps track that all required follow up actions are completed for incidents and risk reviews and that documentation is completed as needed.
  • Helps cover for other Operations Coordinators as needed.
  • Ensures that documentation of team meetings is completed.

What you’ll need:

Education: High School diploma or GED required. Bachelor’s degree preferred.
Experience: Experience working in human services agencies preferred.
Skills: Knowledge to create and maintain spreadsheets. Experience in using databases and creating spreadsheets and reports.

Competitive & Comprehensive Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
    Internal Advancement Opportunities