NSMHA is looking for an Intake Coordinator to join our team!

Do you believe in people? Want a career where you can make an true difference with your time? The Intake Coordinator works at a substance abuse/addiction recovery house and is an integral part of helping our residents take their next steps up. The Intake Coordinator is responsible for accessing the required documentation necessary for new referrals and presenting to clinical team. In this role, you would  be responsible for coordinating transition plans for all residents.

What You’ll Do:

  • Assist the Program Manager in recruiting, training, supervising, and evaluating staff in conjunction.
  • Assist with the staff schedules to meet the health and safety requirements as well as the individual needs of the residents.
  • Assists in the development and implementation of Quality Indicators through the ISP/PSTP process and Program Goals.
  • Coordinate referral process by accessing the necessary documentation to present to clinical team.
  • Coordinate the process for new residents admitted to program to access insurance and food stamps through DTA.
  • Maintenance of the program and individual records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, and other outside service providers.
  • Assists in the supervising of and participates in the housekeeping and maintenance of the house and vehicle.
  • Coordinate aftercare or transition plan for all residents; housing, employment, treatment and court. Facilitate weekly transition and alumni group.
  • Assists in supervising the management of individual’s funds and possessions within the guidelines of the ISP/PSTP and agency.
  • Provides emergency on-call coverage including coverage of additional shifts when necessary.

What You’ll Need:

  • Education: High School Diploma or GED required.
  • Experience: Two to four years’ experience in human services or substance abuse services. Supervisory experience preferred.
  • Skills and Abilities: Good oral and written skills required. Ability to maintain confidentiality of all consumer information required. The ability to maintain a pleasant and professional attitude with fellow employees required.

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

NSMHA is looking for a Residential Counselor for a substance abuse/addiction recovery residence. As the Residential Counselor, you would help individuals in their recovery and provide direct care to individuals living in a residential. The RC will be responsible for the health, safety and quality of life of residents through help individuals with managing the milieu, skill-building, medication administration, risk management and other areas based on the needs of a therapeutic community treatment setting.

Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population (age 18 and over). Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Supervise and/or participate with individuals, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist residents in meeting their daily roles and responsibilities.
  • Participate in upkeep and maintenance of day to day program needs.
  • Assist individuals in arranging transport for medical appointments and daily/weekly outings.
  • Provide support for the facilitation of groups.
  • Participate in weekly clinical meeting to review resident’s treatment plans.
  • Support in medical coordination and oversee daily medication administration.
  • Receive weekly supervision from Program Manager and Clinical Coordinator.
  • Attend all required trainings within prescribed timelines.
  • Transport individuals in agency vehicle, as needed.
  • Complete administrative tasks, such as answering phones, filling out paperwork.
  • Encourage individuals to engage in a healthy recovery life style through practicing the Meridian House treatment philosophy.

What you’ll need:

  • EducationHigh school degree or GED required; Bachelor’s in related field or CADAC preferred.
  • Experience:  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred.
  • Skills and Abilities: Valid Driver’s License required.  CPR/first aide certified within five (5) continuous months of employment/date of hire.

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

As an Addictions Specialist, you’ll lead the team in working with persons served to understand how substance use and potentially addictive behavior impacts the person’s health. Your goal will be to help the team develop a plan to address the level of use and the impact of substance use and addictive behavior and the persons’ readiness for change.
The Adult Community Clinical Services Program (ACCS) assists more than 450 adults diagnosed with serious and persistent mental illness who have been referred by the Department of Mental Health. This is a clinical program based on the principles of Psychiatric Rehabilitation, person-centered planning, and the belief that recovery is possible. Persons served may live on their own, in group homes or in North Suffolk owned properties. Each person served works with an Integrated Team that includes licensed clinicians, psychiatrists, nurses, addiction specialists, peer specialists and community support specialists.

We are offering a $2,000 sign on bonus for this position.

Expectations of the Role:
• Works collaboratively with Recovery Coaches to provide teaching and modeling to the teams on addressing substance use concerns.
• Provides direct interventions and supports to persons.
• Refers persons to community treatment and support programs.
• Provides, as needed, individual, group, and family counseling and psychoeducational services regarding addictions.
• Is trained in evidence based practices including SBIRT, Motivational Interviewing, Stages of Change model and Harm Reduction.
• May provide functions of LPHA in the Integrated Team if person possesses LADC-1 licensure level.
• Document each person’s progress in the confidential record according to established methods and procedures.
• Carries out the assigned interventions and action steps of the treatment plan, to people on an individual, group, and family basis in the office and in community settings.
• Teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.
• Provide interventions to assigned persons in GLE settings

What You’ll Need:
• Education: Licensed Substance Abuse Counselor (LADC1)required. LACC-II, CADC and CADC-II may suffice depending on overall experience.
• Experience: Previous experience in the provision of clinical or rehabilitative services to adults with substance use disorders and other addictive behaviors required.
• Skills: A valid Driver’s license. Must be MAP certified and CPR/1st aide certified within the first five months of hire (training provided).

How You’ll Stand Out:
• Previous experience in the provision of clinical or rehabilitative services to adults with psychiatric disorders preferred.
• Previous supervisory experience preferred, but not required.

Employee Benefits:
• Two Weeks’ Vacation per year (Three Weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

A career with a cause:
Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.

NSMHA is seeking an Awake Overnight Counselor for Meridian House. Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Be awake and available to consumers during overnight shift.
  • Perform household maintenance and upkeep activities.
  • Perform hourly security checks.
  • Write log notes at end of shift, noting any incidents, and maintain regular communication with other team members.
  • Perform weekly medication counts, medication audits and communicate with day staff the need to order refills.
  • Complete basic administrative tasks such as answering phone for program, filing, data entry, and word processing.
  • Monitor residents urine screening and supervise donations.
  • Perform all duties based on resident’s needs and schedule.
  • Monitor and ensure health and safety of residents.
  • Respond appropriately to residents and act as a role model.
  • Contribute to the efforts of the program in maintaining a high quality living environment, and to the overall quality of life for consumers.
  • Conduct and document routine fire drills and other fire prevention activities.

What you’ll need:

  • Education:  High school degree or GED required; Bachelor’s in related field preferred.
  • Experience:  One (1) year human services experience with similar population required.
  • Skills:  Mass Driver’s license required.  MAP, First Aid and CPR certification, or ability to become certified within 5 months of hire required (training provided)

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

Ready for a career with a cause? Eager to do something and make a true difference with your work?

Provide case management services in a structured residential substance abuse setting, through way of educating and supporting life skills to be able to transition and to sustain recovery in society. Located in East Boston, the Meridian House is a 30 bed, coed therapeutic community serving an adult population 18 and over. Meridian House is considered to be a High Intensity Residential Service. The program provides behavior modification treatment for individuals diagnosed with substance use disorder and co-occurring disorders. We provide medication assisted treatment for those individuals who meet the criteria and residents are treated for mental health disorders. This is a 24 hour a day program with 24 hour per day staffing.

What you’ll do:

  • Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
  • Assist the individual’s team to develop an IAP (Individualized Action Plan).
  • Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
  • Ensure proper administration and documentation of all medication.
  • Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
  • Assist and approve weekly activity logs for each resident assigned.
  • Assist residents with benefits.
  • Assist and Support assigned residents on budgeting.
  • Participate in upkeep and maintenance of program.
  • Transport individuals in agency vehicle as needed.

What you’ll need:

  • Education:  High School Diploma or GED required
  • Experience: Bachelor’s in related field preferred.  One (1) to Two (2) years human services experience with similar population preferred.  Experience with total communication systems preferred.
  • Skills and Abilities: Valid Mass Driver’s License required.  CPR/first aide certified or ability to become certified within five (5) continuous months of employment/date of hire.

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

Are you active in your community? Familiar with substance abuse and mental health? Ready to use your skills and knowledge to give others a helping hand? NSMHA is looking for outgoing, friendly community coordinators to provide case management services to individuals with substance use disorders as a part of our STEPRox Recovery Support Center. These services consist of outreach activities, eligibility determination, service plan development, service coordination, individual counseling, group facilitation, resource development and client advocacy.

What you’ll do:

  • In collaboration with the Program Manager and Director of Diversionary Addiction Services, participate in comprehensive assessment.
  • Prepare and maintain client documentation including: MIS and ASI, treatment service plans, progress and follow-up contacts notes, and discharges.
  • Select the appropriate service resources to support client’s recovery.
  • Oversee peer activities.
  • Provide and/or assist with transportation for clients to detox, rehab, and other support programs.
  • Consult on cases with probation officers, DSS, attorneys, and other provider agencies.
  • Advocate for clients in court, before the parole board and at other agency hearings.
  • Effectively intervene and mediate crisis situations and circumstances.
  • Provide individual counseling and facilitate support groups.
  • Compose letters and other correspondence as requested by clients, courts and/or other agencies.
  • Assist in organizing support and attend STEP’s funding activities, and act as a liaison for STEP with other service providers, criminal justice system and the community at large.
  • Provide outreach services to neighborhood residents and the community at large.
  • Assist in maintaining the Agency’s security and housekeeping activities, and perform any additional tasks that help support the smooth operation of the counseling/case management team and the agency at large.
  • Coordinate the work schedules of the direct service staff.
  • Prepare and coordinate the celebration activities including anniversary medallion presentations.
  • Distribute mail to staff from incarcerated individuals seeking support.
  • Ensure that on-site Fellowship meetings have appropriate coverage.

What you’ll need:

  • Education: Bachelor’s Degree in Human or Social Services or a minimum of a high school diploma
  • Experience: One year of supervised experience in substance abuse, a related human services field, or equivalent. Knowledge and understanding of: addiction as a disease, individual recovery counseling and group facilitation. Knowledge of metal health and substance abuse services
  • Skills: A valid Massachusetts driver’s license and vehicle required

Employee Benefits:
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• All Team Members have access to the following benefits:
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities

As a Peer Coordinator for NSMHA you will work with the ACCS program, providing support and guidance to ACCS teams in order to ensure that the role of Peer Support Specialist is defined and integrated into services.  The Peer Coordinator provides Peer supervision and mentorship to Peer Support Specialists in ACCS. This position reports to the ACCS Director and “ACCS Peer Leadership” and is designated for a person who is or has been a recipient of services for a mental health and/or substance use disorder and identifies as a person in Recovery. Because of his/her life experience with mental illness and mental health services, the Peer Coordinator provides expertise that professional training cannot replicate. The Peer Coordinator may also be a resource to other Departments of the Agency with the goal of helping the entire Agency become more Recovery focused.

Expectation of the Role:

  • Provides Peer supervision and mentorship to Peer Support Specialists in ACCS and represent the agency in various committees, events and recovery focused trainings.
  • Delivers guidance and supervision to Peer Support Specialists within the ACCS program with regard to their role as peer support specialists as directed.
  • Acts as a mentor to other Peer Support Specialists in ACCS and as an educator to other integrated team members who seek to learn the role of a peer support specialist.
  • Participates and makes recommendations in the recruitment, hiring, and evaluation of Peer Support Specialists in ACCS.
  • Meets regularly with ACCS Program Directors and Assistant Program Managers to develop schedules, provide guidance, and assist in the assignments of Peer Support Specialists within designated teams to assure peer support services that uphold the values and ethics of each discipline.
  • Effectively advocates for people with mental health and/or substance use disorders and plays a leadership role in helping others understand the need for people to independently make informed choices regarding their own recovery.
  • Provides leadership in the implementation and use of WRAP or similar recovery oriented self-management plans as well as other Evidenced Based Practices including Stages of Change and Motivational Interviewing.
  • All other duties as assigned by Peer Leadership and the ACCS Director.

What you’’ll need:

Education: High School Diploma/GED required. Bachelor’s Degree preferred (which may be in a field other than behavioral sciences)Certified Peer Specialist Certification preferred.

Experience: Has work experience with adults who identify as having a mental health and/or substance use disorder or with individuals with similar human-services needs. Has three years of supervisory experience, preferably in the human services field. Must be a current or former recipient of mental health services who is in recovery.  May have related training (e.g., certified occupational therapy assistant, home health care aide) or work experience (e.g., teaching) and life experience.

Skills: CPR/First Aid certified within three months of hire (training provided)

Employee Benefits:

  • Paid Time Off Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders. Adult Community Clinical Services (ACCS) is a comprehensive clinically focused service anchored by a multi-disciplinary team that provides services through an integrated team led by clinical staff.  ACCS will provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals diagnosed with severe and persistent mental illness.

 

This position coordinates the case navigation, participation and transition within a behavioral health/addictions treatment services structured intensive outpatient substance use program.  The Care Coordinator educates and supports individuals diagnosed with substance use disorder and co-occurring disorders in their transition to living sustained recovery through the use of behavior modification and concrete support with accessing community resources.  The Care Coordinator is a community liaison with family, care providers, natural supports and recovery coaches.

What You’ll Do:

  • Coordinate referrals; communicate fully and effectively with referral sources.
  • Coordinate communication and timely information about participants’ program adherence to referral sources and collateral entities such as the courts, Department of Children and Families, etc.
  • Coordinate with collateral providers and community partners such as health care providers, outpatient behavioral health providers, recovery coaches, etc.
  • Track and monitor urine toxicology screens for all clients, alerting clinicians as appropriate to results, and maintaining any related databases.
  • Facilitate treatment groups with program participants under the supervision of the program manager.
  • Perform outreach and engagement activities with program participants, as needed.
  • Under the supervision of the manager, identify risk and behavioral crisis needs and bring to the attention of clinical staff as appropriate.
  • Meet individually with program participants as indicated to review treatment plans, address administrative or collateral communication needs, etc.
  • Maintain and update databases and spreadsheets to assist with tracking clinical information

 

What You’ll Need:

  • Bachelor’s degree in Social Work, Counseling Psychology, Psychology, Expressive Therapies, or related field of study.
  • A minimum of 2 years post-degree experience within a multidisciplinary treatment setting.
  • Group facilitation skills
  • Experience with individuals with substance use disorders required; length of experience contingent upon educational credentials.

As an Addictions Specialist, you’ll lead the team in working with persons served to understand how substance use and potentially addictive behavior impacts the person’s health.  Your goal will be to help the team develop a plan to address the level of use and the impact of substance use and addictive behavior and the persons’ readiness for change.

The Adult Community Clinical Services Program (ACCS) assists more than 450 adults diagnosed with serious and persistent mental illness who have been referred by the Department of Mental Health. This is a clinical program based on the principles of Psychiatric Rehabilitation, person-centered planning, and the belief that recovery is possible. Persons served may live on their own, in group homes or in North Suffolk owned properties. Each person served works with an Integrated Team that includes licensed clinicians, psychiatrists, nurses, addiction specialists, peer specialists and community support specialists.

We are offering a $2,000 sign on bonus for this position.

Expectations of the Role:

  • Works collaboratively with Recovery Coaches to provide teaching and modeling to the teams on addressing substance use concerns.
  • Provides direct interventions and supports to persons.
  • Refers persons to community treatment and support programs.
  • Provides, as needed, individual, group, and family counseling and psychoeducational services regarding addictions.
  • Is trained in evidence based practices including SBIRT, Motivational Interviewing, Stages of Change model and Harm Reduction.
  • May provide functions of LPHA in the Integrated Team if person possesses LADC-1 licensure level.
  • Document each person’s progress in the confidential record according to established methods and procedures.
  • Carries out the assigned interventions and action steps of the treatment plan, to people on an individual, group, and family basis in the office and in community settings.
  • Teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.
  • Provide interventions to assigned persons in GLE settings

What You’ll Need:

  • Education: Licensed Substance Abuse Counselor (LADC1) is preferred. LACC-II, CADC and CADC-II may suffice depending on overall experience.
  • Experience: Previous experience in the provision of clinical or rehabilitative services to adults with substance use disorders and other addictive behaviors required.
  • Skills: A valid Driver’s license. Must be MAP certified and CPR/1st aide certified within the first five months of hire (training provided).

How You’ll Stand Out:

  • Previous experience in the provision of clinical or rehabilitative services to adults with psychiatric disorders preferred.
  • Previous supervisory experience preferred, but not required.

Employee Benefits:

  • Two Weeks’ Vacation per year (Three Weeks after 2 years of service), 12 Sick Days per year, and 10 Paid Holidays per year
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • All Team Members have access to the following benefits:
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

A career with a cause:

Since 1959, North Suffolk Mental Health Association, Inc. has provided community-based mental health services to individuals and families in East Boston, Boston, Chelsea, Revere and Winthrop. To better serve our community, NSMHA has developed a comprehensive and integrated community-based system of engagement, treatment, rehabilitation and support programs to promote the recovery of adults living with serious mental illness, addictions and co-occurring disorders.