Emergency Services

Title Evening Recovery Support Specialist
Categories Cambridge/Somerville, Emergency Services
Location Cambridge, MA
Job Information

JOB DESCRIPTION:

The Cambridge/ Somerville Recovery Support Specialist (RSS) provides direct services to adults in crisis at the Community Crisis Stabilization. The adult CSS program serves adults providing short-term crisis intervention over a three- to five-day stay. The RSS works as part of an integrated emergency services team and Urgent Care Center that provides on site assessment and support, as well as mobile capacity to conduct assessments at the client’s home, school, or agency in Cambridge and Somerville.

RESPONSIBILITIES INCLUDE:

  • Assess each person’s needs for services and create a treatment plan that best ensures their safety and optimizes their effective resolution of the crisis (as part of a team and with the client).
  • Facilitates the person’s engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person’s needs and preferences.
  • Implement all safety protocols and treatment plans as directed.
  • Ensures safety of all clients through provision of as needed including:1:1 supervision, conducting and documenting checks, proactively addressing escalating behavior.
  • Provides a range of activities and services that promote safety and resolution of crises including individual supports, group meetings, recovery and relapse prevention meetings, etc.
  • The RSS also provides for operation of the CSU in terms of meal planning, preparation, and clean-up; shopping; keeping the unit clean; doing laundry, and escorting clients to appointments as needed.
  • Given the nature of crisis services, provision of holiday and weekend coverage are expectations for staff working in this position.

REQUIREMENTS:

Experience: Minimum of 3 years of experience working in a mental health setting.

Education: Bachelor’s Degree highly preferred.  High School Diploma/GED equivalent required.

Skills: Familiarity with services and treatment options for adults with history of crisis associated with psychiatric or substance abuse related disorders. Current Massachusetts Driver’s License.

ABOUT US:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Cambridge Somerville Emergency Services Program provides a comprehensive, highly integrated system of crisis evaluation and treatment services to residents of Somerville and Cambridge in need of immediate crisis intervention for mental health and substance use concerns, we serve all ages and multi-cultural populations.

 

 

Schedule Sun-Thurs 4pm-12am
Hours 40 Hours
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Title DS-ESP Program Coordinator
Categories Boston, Emergency Services
Location Boston, MA
Job Information

Job Summary:

This position is responsible for coordinating the clinical and administrative aspects of the Emergency Services for Developmental Services (DS) and collaborating with the DS Clinical Team. Responsible for the day to day operations of the programs and assures all applicable state, local and federal contracts, regulations and/or guidelines are being followed.

Responsibilities Include:

  • Functions as the primary clinician for the ESP DS evaluations and disposition.
  • Performs clinical services, crisis intervention and evaluations with clients as needed.
  • Liaisons with community agencies such as DDS, DCF, CSAs, etc. to facilitate care coordination and crisis planning meetings.
  • Assists in the development and maintenance of contracts with individuals and agencies.
  • Triage and assign cases, collaborate with families, individuals and providers to provide the best information to clinicians in the field and assist each team member on each case to decide best disposition through telephonic supervision.
  • Assists with supervisory responsibilities including hiring and training staff.
  • After Hour coverage may be required.

Requirements:

Education: A Master’s Degree in Psychology, Nursing, or Human Services required. An independent license preferred.

Experience: Three to five years of supervisory/administrative experience in Mental Health or Human Services Field is preferred.

Skills: Must have working knowledge of emergency services procedures.

 

Schedule Mon-Fri 8:00-4:00
Hours 40 Hours
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Title Family Partner – Emergency Services Program
Categories Boston, Cambridge/Somerville, Emergency Services
Location Boston, MA
Job Information

Do you have experience as the parent or caregiver of a child/youth with a special needs (particularly mental health needs)? Start a career in human services sharing your experiences and providing support to other families.

 

 

Job Summary:

The Family Partner works with other members of the ESP Urgent Care and Mobile Crisis teams and provides peer support to parents served by the program. Peer support is defined as using personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and to assist with problem solving. This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.

 

Responsibilities Include:

  • Serves as a “values speaker” by providing a parent’s perspective.
  • Uses personal and professional life experience to provide consultation and training for staff and to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families.
  • Participate in program/community meetings to maximize parent voice, choice, and involvement throughout the service delivery process.
  • Models effective coping techniques for parents and caregivers.
  • Learns the family’s story, culture, strengths, and concerns.
  • Serves as a bridge to ensure that family and providers understand each other’s perspective and information.
  • Provides parents and caregivers with information about the ESP and the wraparound process and resources to assist them to successfully engage.
  • Provides a consistent source of encouragement and hope.
  • This is an on-site position, with the expectation of mobile response, in addition. Weekends, Holiday and shift rotation will be required.
  • Agency Wraparound training.

 

Required:

Experience: Ability to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is typically acquired as the primary caregiver of a child with complex needs. TO BE CONSIDERED, PLEASE INCLUDE COVER LETTER EXPLAINING EXPERIENCE

Education: High School Diploma/GED; some college preferred and up to 3 months of experience

Skills: Good critical reasoning/thinking and problem solving skills, coordination, customer service, training, and negotiation. Must have Driver’s License and reliable transportation.

 

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Boston Emergency Services team (B.E.S.T.), provides a comprehensive, highly integrated system of crisis evaluation and treatment services to the greater Boston area; to children, adolescents, adults, including the elderly, the homeless, mentally ill and the multi-cultural populations

Schedule TBD
Hours 40 Hours
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Emergency Services Clinician – Multiple Positions Available
Categories Boston, Emergency Services
Location Boston, MA
Job Information

ABOUT US:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Mental Health touches the lives of more than 10,000 people a year. Boston Emergency Services team provides a comprehensive, highly integrated system of crisis evaluation and treatment services to the greater Boston area to children, adolescents, adults, including the elderly, the homeless, mentally ill and the multi-cultural populations.

JOB DESCRIPTION:

The Emergency Services Clinician provides direct emergency psychiatric clinical services, coordination and consultation to other care providers.  This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.

RESPONSIBILITIES INCLUDE:

  • Prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks.
  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers.
  • Provide mobile psychiatric services to clients in coordination with other community service providers.
  • Provide brief crisis intervention follow-up, as indicated.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.
  • This is an on-site position, with the expectation of mobile response, in addition.
  • Weekends, Holiday and shift rotation will be required.

 

REQUIREMENTS:

Experience: Minimum one year in a psychiatric emergency service or similar setting required.

Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.

Skills: Must have access to a car and possess a valid driver’s license. Working knowledge of emergency services procedures preferred.

Schedule TBD
Hours 40 Hours
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Emergency Services Clinician — CSESP
Categories Cambridge/Somerville, Emergency Services
Location Cambridge/Somerville, MA
Job Information

COMPANY OVERVIEW:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Cambridge Somerville Emergency Services Program provides a comprehensive, highly integrated system of crisis evaluation and treatment services to residents of Somerville and Cambridge in need of immediate crisis intervention for mental health and substance use concerns, we serve all ages and multi-cultural populations.

JOB DESCRIPTION:

As an Emergency Services Clinician, you would provide direct emergency psychiatric clinical services, coordination and consultation to other care providers.  This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.

RESPONSIBILITIES INCLUDE:

  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers.
  • Prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks.
  • Provide mobile psychiatric services to clients in coordination with other community service providers.
  • Provide brief crisis intervention follow-up, as indicated.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.
  • This is an on-site position, with the expectation of mobile response, in addition.
  • Weekends, Holiday and shift rotation will be required.

REQUIREMENTS:

Experience: Minimum one year in a psychiatric emergency service or similar setting required.

Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.

Skills: You must have valid Driver’s license. Bilingual is not required but encouraged to apply.

 

 

Schedule TBD
Hours 40 Hours
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Emergency Services Clinician – Child-Focused
Categories Boston, Emergency Services
Location Boston, MA
Job Information

COMPANY OVERVIEW:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Boston Emergency Services team (B.E.S.T.), provides a comprehensive, highly integrated system of crisis evaluation and treatment services to the greater Boston area; to children, adolescents, adults, including the elderly, the homeless, mentally ill and the multi-cultural populations

 

JOB DESCRIPTION:

As a BEST clinician, your would provide direct emergency psychiatric clinical services to youth and their families and coordination and consultation to other care providers also involved and in collaboration with other emergency services staff.

 

RESPONSIBILITIES INCLUDE:

  • Provides prescreening evaluations for information and referral purposes
  • Communicates ongoing needs of youth and families back to the emergency services team to coordinate and execute follow up.
  • Identify needs and strengths, assist in planning, implementing and evaluating care for individuals and families in conjunction with community resources.
  • Provide direct emergency psychiatric clinical services, coordination and consultation to other service providers and pre-screening.
  • Assess crisis or emergency situations and intervene immediately with appropriate clinical treatment for clients.
  • This is an on-site position, with the expectation of mobile response, in addition.

REQUIREMENTS:

Experience: Minimum one year in a psychiatric emergency service or similar setting required.

Education: Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable.

Skills: Must have access to a car and possess a valid driver’s license.

Schedule Tues-Sat
Hours 40
Applicants with Resume and Cover Letter Click Here
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Title Per Diem Nurse
Categories Cambridge/Somerville, Emergency Services
Location Cambridge, MA
Job Information

The nurse in the Community Crisis Stabilization {CCS} unit is responsible for providing direct clinical services to clients. The nurse ensures that services are delivered in a way that promote safety and encourage recovery/ successful reintegration into the community. The CCS nurse works as a partner in an integrated urgent care/emergency support services network serving the Cambridge Somerville area.

  • Ensures that each client receives a proper clinical assessment, treatment plan and referrals to appropriate community based services to ensure safety.
  • Provides direct care to clients including medical assessment & medication administration.
  • Maintains effective working relationships with local community based services & providers, including pharmacies
  • Ensures services provided are culturally sensitive, recovery oriented, strengths based & in line with best practice standards for emergency behavioral heath services
  • Ensures that medical assessment, treatment, and emergency protocols are routinely reviewed and followed consistently by staff.

Job Requirements:

  • Massachusetts licensed Registered Nurse with a minimum of two years nursing experience in the behavioral health field.
  • Current certification in CPR.
  • Knowledge of risk assessment specific to acute psychiatric conditions.
  • Ability to de-escalate crises in a manner that ensures safety for all involved.
  • Knowledge of best practice standard for emergency behavioral health care including the care of dually diagnosed individuals that are recovery oriented.

 

Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here