Emergency Services

Title Emergency Services Clinician
Categories Cambridge/Somerville, Emergency Services
Location Cambridge/Somerville
Job Information

Reports to the Director of Emergency Services.  This position provides direct emergency psychiatric clinical services, coordination and consultation to other care providers.  It also provides prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks.  This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.  This is an on-site position, with the expectation of mobile response, in addition.  Weekends, Holiday and shift rotation will be required.

POSITION REQUIREMENTS:

Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable. Minimum one year in a psychiatric emergency service or similar setting required. Must have access to a car and possess a valid driver’s license

Hours 40
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Family Partner (BEST)
Categories Boston, Emergency Services
Location Boston
Job Information

JOB SUMMARY:

The Family Partner works with other members of the ESP Urgent Care and Mobile Crisis teams and provides peer support to parents served by the program.  Peer support is defined as using personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and to assist with problem solving. Additionally, the Family Partner serves as a “values speaker”, specifically, but not limited to providing a parent’s perspective in the routine operations and development of the program. In this role, the Family Partner uses personal and professional life experience to provide consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families, and to participate in program and community meetings to maximize parent voice, choice, and involvement throughout the service delivery process.    This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.  This is an on-site position, with the expectation of mobile response, in addition.  Weekends, Holiday and shift rotation will be required. Some evenings required.

 

POSITION REQUIREMENTS:

High School Diploma/GED; some college preferred

Up to 3 months of experience

Ability to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services.

This ability is typically acquired as the primary caregiver of a child with complex needs. Agency Wraparound training.

Schedule Mon – Fri
Hours TBD
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Director of Emergency Service Program
Categories Boston, Emergency Services
Location Boston, MA
Job Information

Job Summary:

Reports to the Chief Operating Officer of North Suffolk Mental Health and is monitored closely by the Boston Medical Center executive team.  Responsible for the overall clinical and administrative aspects of multiple programs including Boston Emergency Services Team Urgent Care Center and Mobile Team, Cambridge-Somerville Emergency Services Mobile Team, Urgent Care Center and CCS Unit, and the DDS Emergency Team, in a manner that is consistent with applicable state, local and federal contracts, regulations and/or guidelines.

Essential Duties and Responsibilities: 

  1. Prepares and monitors applications, contracts, budgets, and similar documents, related regulations or evaluations as required by applicable state, local and federal contracts, regulations or guidelines.
  2. Prepares development and allocation of program resources.
  3. Prepares and conducts planning, redesign and development of programs.
  4. Prepares periodic program evaluation and quality assurance.
  5. Responsible for collaboration with our contractor Boston Medical Center, the lead agency of Boston Emergency Services, and the other components of the ESP program in the catchment areas served.
  6. Represents the overall program at appropriate meetings, conferences etc.
  7. Responsible for maintaining contracts with individuals and agencies for the purpose
  8. of referrals, compliance with regulations, and general community relations.
  9. Responsible for leadership, supervision, in-service training, and evaluation of program staff.
  10. Carries out supervisory responsibilities in accordance with North Suffolk’s policies and applicable laws including but not limited to the following:
    1. Interview, select and hire employees
  11. Direct, assign, schedule and transfer employees
  12. Planning and training of employees
  13. Discipline and discharge employees for just cause
  14. Adjust employee grievances, problems and/or complaints
  15. Evaluate and appraise employee performance
  16. Make recommendations on the retention, compensation, promotion, layoff and/or recall of employees.
  17. Provides on-call coverage as needed.
  18. Collaborates with the appropriate Central Administration and Clinical Staff to develop budgets, program resources, Human Resource related issues and administrative issues.
  19. Prepares program polices and procedures as needed.
  20. Prepares licensing materials as needed and ensure the programs are in compliance
  21. with our licensing criteria.
  22. Adheres to North Suffolk Mental Health Association policies and procedures. Adheres to
  23. Boston Medical Center policies and procedures as they relate to the Boston Emergency Services Program and CSESP and delivery of its services.
  24. Attend Community Events as appropriate.
  25. Collaborate with community programs to develop crisis plans and coordinate treatment with community providers.
  26. Provides marketing support in the community as identified by the CEO.
  27. Must have (or obtain) a cellular phone, in his/her own name for which the Agency will reimburse the employee at the set rate for their position – upon submission of documentation of such.
  28. Serves as a resource to other managers, programs and staff at NSMHA regarding risk
  29. management and emergency planning/intervention. Assists NSMHA in its overall risk management systems as participant in Medical Peer Review Committee and Risk Committee.
  30. Ensures overall consistency and coordination between the multiple NSMHA emergency service programs and its managers and troubleshoots and problem solves so that all objectives of program and contract are met.
  31. Serves the additional role of program manager of one of the ESP programs (i.e. BEST or
  32. CSESP) including supervision of staff, oversight of day to day clinical operations, triaging and prioritizing of initial encounters and follow-up encounters, management of boarded patients,   oversight of Child-focused team, and occasional performance of face to face encounters.
  33. 24/7 on-call availability to mobile team and CCS staff for consultation and case review.

 

Education and Experience Required:

Minimum Master’s Degree in Psychology, Human Service or Nursing with the appropriate licenses.  Fully licensed (LICSW, RNCS, PhD) third party reimbursable with a minimum five to seven years of relevant experience in supervisor or administrative positions.

Schedule Mon-Fri; some Evenings and Weekends, After Hours On-Call
Hours 40
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Relief Emerg.Srv Clinicians
Categories Cambridge/Somerville, Emergency Services
Location Cambridge/Somerville
Job Information

This position provides direct emergency psychiatric clinical services, coordination and consultation to other care providers. It also provides prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks. This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services. This is an on-call position, with the expectation of mobile response, Shifts covered includes evenings, days, overnights, and/or weekends. Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable. Minimum one year in a psychiatric emergency service or similar setting required. Must have access to a car and posses a valid driver’s license.

Schedule Schedule Varies
Hours Varies
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Per Diem Nurse
Categories Cambridge/Somerville, Emergency Services
Location Cambridge, MA
Job Information

The nurse in the Community Crisis Stabilization {CCS} unit is responsible for providing direct clinical services to clients. The nurse ensures that services are delivered in a way that promote safety and encourage recovery/ successful reintegration into the community. The CCS nurse works as a partner in an integrated urgent care/emergency support services network serving the Cambridge Somerville area.  Nurse ensures that each client receives a proper clinical assessment, treatment plan and referrals to appropriate community based services to ensure safety.   Provides direct care to clients including medical assessment & medication administration.

Job Requirements:
Massachusetts licensed Registered Nurse with a minimum of two years nursing experience in the behavioral health field.  Current certification in CPR.   Knowledge of risk assessment specific to acute psychiatric conditions.  Ability to de-escalate crises in a manner that ensures safety for all involved.  Knowledge of best practice standard for emergency behavioral health care including the care of dually diagnosed individuals that are recovery oriented.

 

Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here


Title Emergency Services Clinician
Categories Boston, Emergency Services
Location Boston
Job Information

This position provides direct emergency psychiatric clinical services, coordination and consultation to other care providers.  It also provides prescreening evaluations for information and referral services, respite care and specializing and various administrative tasks.  This position is part of an emergency services team providing continuity of care to all emergency clients, families and allied services.  This is an on-site position, with the expectation of mobile response, in addition.  Weekends, Holiday and shift rotation will be required.

POSITION REQUIREMENTS:

Master’s Degree in a relevant human service clinical specialty that is Medicaid reimbursable. Minimum one year in a psychiatric emergency service or similar setting required. Must have access to a car and possess a valid driver’s license.

Multiple positions available!

Location Schedule
Boston
  • Mon – Fri 12P-8P
Boston
  • Mon-Fri 10A-6P
Boston
  • Mon 11AM-7P
  • Fri -Sat 11p-7a
Boston
  • Tues-Sat Hours TBD
Hours 40
Applicants with Resume and Cover Letter Click Here
Applicants without Resumes to Attach Click Here