Child & Family Outpatient and Community Based Services

Title Clinical Manager – Child Outpatient
Categories Chelsea, Child & Family Outpatient and Community Based Services, East Boston
Location Chelsea and East Boston, MA
Job Information

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Mental Health touches the lives of more than 10,000 people a year.

Job Summary:

The Clinical Manager for Child Outpatient (COP) is responsible for the overall management of clinical matters for COP. Responsibilities include supervising and training clinical staff, investigating client grievances, interfacing with other providers, utilization review/management, and providing direct services to clients. As the Clinical Manager, you would be maintaining quality of care and participating in planning, redesign, and development of COP program as required to meet the needs of the community, NSMHA Board, or funding source requirements.

Responsibilities Include:

  • Carries out supervisory responsibilities including hiring and training of employees
  • Coordinates with prescribers and Director of Nursing to ensure integration of medical team and social work staff to provide comprehensive and coordinated clinical services.
  • Coordinates and monitors care received by all clients in clinical services to assure appropriate direct care, case management, continuity of care, and outreach services are provided.
  • Collaborates with the Central Intake Department to assure immediate access for all referrals to the programs at each of the clinic sites.
  • Train staff regarding clinical and administrative procedures.
  • Monitors clinician caseloads and productivity requirements.
  • Participate in the management and oversight of DMH Flexible Support Contract for the Child and Family Programs

Required:

Experience: A minimum of 2 years providing clinical supervision experience.

Education: Master’s Degree in one of the following disciplines or closely related field: Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work. LICSW license or 5 years post LMHC.

Skills: Bilingual applicants are encouraged to apply!

Schedule Mon-Fri, some evenings
Hours 40 Hours,
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Title Family Partner – Community Service Agency
Categories Chelsea, Child & Family Outpatient and Community Based Services, Revere
Location Chelsea, MA
Job Information

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities.

Job Summary:

The Family Partner provides a structured one-to-one, strength-based relationship to a parent/caregiver of a Seriously Emotionally Disturbed children or youth for the purpose of addressing the youth’s emotional and behavioral needs.  This is accomplished by enhancing parenting capacity and increasing access to natural community resources to enable the parent/caregiver to parent the youth successfully.

Responsibilities Include:

  • Engages the parent/caregiver in activities in the home and community.
  • Assists the parent/caregiver in addressing one or more goals on the youth’s treatment plan.
  • Assists the parent/caregiver in meeting the youth’s needs by educating, supporting, coaching, modeling or guiding and fosters empowerment.
  • Delivers services in the parent/caregiver’s home and community.
  • Participates, attends and supports parent/caregiver and Care Coordinator’s for Individual Care Plan meetings.
  • Provide family education, advocacy and support to youth and family.

Required:

Experience: Experience working with parent/caregivers and youth with Serious Emotional Disturbance. Experience navigating any of the child and family serving systems. Experience working with parent/caregivers and youth with Serious Emotional Disturbance preferred. TO BE CONSIDERED, PLEASE INCLUDE COVER LETTER EXPLAINING EXPERIENCE

Education: BA in a Human Services field and one year of experience or Associates degree in a human service field and one year of related experience or High School diploma or GED and a minimum of two years relevant experience.

Skills: Must have Driver’s License and reliable transportation.

Schedule TBD
Hours 40 Hours
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Title Community Support Program Manager
Categories Chelsea, Child & Family Outpatient and Community Based Services
Location Chelsea, MA
Job Information

Job Summary:  As the CSP Manager, you would be responsible for the delivery of administrative and clinical services of a multidisciplinary team and would monitor the care provided by the team. You would coordinate resources and act as liaison to other agency programs. The manager provides clinical and administrative supervision to staff as well as participating in the provision of direct care for the outpatient team(s) through assessment, engagement and ongoing therapy.

Essential Duties and Responsibilities:

  • Carries out supervisory responsibilities including hiring and training of employees
  • Responsible for the clinical and administrative supervision of staff.
  • Monitors staff caseloads and service provision to ensure quality of service delivery.
  • Directly supervises the outreach staff and the Chelsea Clinical Navigators.
  • Establishes and maintains relationships with collateral agencies serving the client population.
  • Participates in and ensures that the CSP program is covered clinically and accessible for 24 hours a day, 7 days a week.
  • Provides on-call after hours coverage for the Agency on a rotation basis with other managers.
  • Assists in developing and managing budgets and contracts. Manages Payer accounts, ensuring positive working relationships with all Payers
  • Assists in developing new contracts and marketing services to the community.
  • Develops and enhances program through identification and solicitation of appropriate contracts
  • Performs assessment, engagement and other ongoing services as directed for outpatient programs.

Position Requirements:

Education: Minimum LCSW, LICSW, LMHC or PhD in psychology. Licensed, third party reimbursable clinician status necessary

Experience: Three (3) to five (5) years clinical and administrative experience. Advanced clinical and supervisory experience required.

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. CSP (Community Support Program) provides intensive case management services to clients with psychiatric or substance abuse disorders who are considered to be at risk in the community. The services are geared toward clients who have a pattern of inpatient admissions or high utilization of ER . The services are designed to be highly flexible in supporting individuals who have difficulty accessing and sustaining involvement in needed services

Schedule Mon – Fri 9-5pm
Hours 40 Hours
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Title Care Coordinator
Categories Chelsea, Child & Family Outpatient and Community Based Services
Location Chelsea, MA
Job Information

Job Summary:

The Care Coordinator is an integral part of a team that supports assists families in coordinating care for their child. As the Care Coordinator, you would help develop an Individual Care Plan and risk management/safety plan which supports the achievement of goals identified by the family. The Care Coordinator facilitates the development of a Care Planning Team in order to comprehensively assess the need for educational, therapeutic, social, medical or other services for youth and families.

 

Responsibilities Include:

  • Gather information for the completion of comprehensive home-based assessments in the youth’s home or another location indicated by the family.
  • Provide education, advocacy and support to youth and family.
  • Coordinate the development and implementation of a youth and family centered Individual Care Plan.
  • Maintain regular contact (face-to-face and telephone) with the youth, family and other relevant persons in the youth’s life.
  • Assist families in navigating through any of the child/family-serving systems and advocate for family members who are involved with behavioral health systems.
  • Facilitate the identification and development of natural supports with family input and support.
  • Develops an Individual Care Plan and risk management/safety plan which supports the achievement of goals identified by the family in conjunction with the family, care providers, natural supports and case managers.

Required:

Education: Master’s degree in relevant mental health field required (including but not restricted to, counseling, family therapy, social work, psychology, etc.)

Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within three (3) months of employment. Must have Driver’s License and Automobile.

Experience: Minimum of two (2) years of experience working with families with Serious and Emotionally Disturbed (SED) children and adolescents. Familiarity with child & youth serving programs.

 

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. The Community Service Agency offers intensive care coordination for youth, with serious emotional disturbance under the age of 21

 

Schedule Mon – Fri 9-5
Hours 40 Hours
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Title Family Partner – After School Program
Categories Chelsea, Child & Family Outpatient and Community Based Services
Location Chelsea, MA
Job Information

Do you have experience as the parent or caregiver of a child/youth with special needs (particularly mental health needs)? Start a career in human services sharing your experiences and providing support to other families. 

 

The Family Partner has personal experience as the parent, caregiver, or guardian of a youth with a Serious Emotional Disturbance.  The Children’s After School Program is a therapeutic program for youth ages 6-13. The program provides milieu treatment including behavior management/modification and facilitation of therapeutic groups.

Responsibilities Include:

  • Supervise children during program activities
  • Intervene during a crisis using appropriate techniques including NAPPI restraint.
  • Complete daily documentation of children’s progress in the milieu.
  • Attend all required trainings.
  • Perform duties as a Family Partner including maintaining contact with caregivers and conduct outreach to their families in their homes and communities as necessary.
  • Drive program van and accompany other staff during ride.
  • Implement behavior management/modification in the milieu.
  • Participate in the facilitation of parent support groups, as needed.

Required:

Experience: Experience as a parent/caregiver of a youth with special needs (preferably mental health needs). Experience working with parent/caregivers and youth with Serious Emotional Disturbance.

Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification. Must have Driver’s License and reliable transportation.

Education: BA in a Human Services field and one year of experience or Associates degree in a human service field and one year of related experience or High School diploma or GED and a minimum of two years relevant experience.

About Us:
Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs.

 

 

Schedule Mon – Fri 1:30-6:30pm
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Title In-Home Therapy Clinician – Multiple Positions Available
Categories Child & Family Outpatient and Community Based Services, Revere
Location Revere, MA
Job Information

About Us:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. In-Home Therapy is designed for families with children and youth under 21 who are experiencing difficulty due to a mental health condition in the home. A primary goal of the program is to support families in adopting strategies and interventions that enable them to work together positively to manage or avert a crisis so the family can remain together.

 

Job Summary:

The In-Home Therapy (IHT) Clinician provides medically necessary care in a structured, consistent, strength-based therapeutic relationship with a child or youth and his/her family. Interventions are designed to enhance and improve the family’s capacity to improve the youth’s functioning in the home and community and may prevent the need for the youth’s admission to an inpatient hospital, psychiatric residential treatment facility or other treatment setting.

 

Responsibilities Include:

  • Identify and utilize community resources; develop and maintain natural supports for the youth and parent/caregiver(s) in order to promote sustainability of treatment gains.
  • Reviews and develops risk management plans, and implements focused interventions and behavioral techniques in collaboration with the youth, parent, guardian, and designated caregivers.
  • Completes a written comprehensive home-based, psychosocial behavioral health assessment in the youth’s home or other location of the family’s choosing.
  • Monitoring progress and attainment of treatment plan goals and objectives.
  • Work with the entire family, or subset of the family, to implement focused interventions and behavioral techniques to: enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.

 

Required:

Experience: Experience in providing home and community based intervention services preferred.

 

Education: Master’s degree in a relevant field required (Family Therapy, psychology, social work or similar preferred). LCSW, LICSW, LMHC preferred.

Skills: Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification. Must have Driver’s License and reliable transportation.

Schedule Mon – Fri
Hours 40 hours
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Title ACRA/ACC Clinician/Care Coordinator
Categories Adult Outpatient, Day Treatment and Community Based Services, Boston, Child & Family Outpatient and Community Based Services, East Boston, Revere, Substance Abuse Services
Location East Boston, Revere
Job Information

The ACRA/ACC Clinician and Care Coordinator works as part of the Teen TEAM program.  The Teen TEAM program provides substance abuse, community-based treatment to at-risk, underserved adolescents and young adults who have co-occurring substance abuse and mental health diagnosis. Treatment and interventions are in conjunction with the family, care providers, natural supports and case managers from child serving programs, and the ACRA/ACC Clinician is responsible for developing treatment plans and risk management/safety plans supporting the achievement of goals identified by the client and caregivers.  Interventions are designed to be intensive and immediate (after placement or incarceration) to improve the family’s ability to function as a unit both in the home and in the community. The Clinician/Care Coordinator will be trained in CANS, GAIN, and A-CRA/ACC evidence based practices and tools to be used to promote positive social activity, positive peer relationships, improved relationship with family, and improved recovery environment and abstinence from illicit drugs and alcohol.

Master’s degree required.  Experience with substance abuse, LGBT youth, and wrap-around care models preferred. 
Must have valid drivers license and be comfortable working in the community. Bilingual Spanish preferred.

Hours 40
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Title Therapeutic Training and Support Worker – Mandarin Speaking
Categories Child & Family Outpatient and Community Based Services, Revere
Location Revere, MA
Job Information

Therapeutic Training and Support is a service provided by a qualified paraprofessional working under the supervision of a licensed clinician to support implementation of the clinician’s treatment plan to assist the youth and family in achieving the goals of the plan.

  • Assists the clinician in implementing the therapeutic objectives of the treatment plan designed to address the youth’s mental health, behavioral and emotional needs.
  • Provides coaching to the youth and family in support of decision-making in both crisis and non-crisis situations.
  • Works with the entire family to implement interventions and behavioral techniques to enhance problem-solving, limit-setting, risk management/safety planning, communication, build skills to strengthen the family, advance therapeutic goals, or improve ineffective patterns of interaction.
  • Teach the youth to understand, direct, interpret, manage, and develop self control of feelings as well as emotional responses to situations.
  • Assists the family with addressing the youth’s emotional and mental health needs.
  • Identify and utilize community resources; develop and maintain natural supports for the youth and parent/caregiver(s).
  • Phone contact and consultation are provided as part of the intervention.

Position Requirements:

  • Bachelor’s degree in a human services field from an accredited university and one year experience working with children/adolescents/transition age youth;  Associate’s degree in a human services field from an accredited school and one year of experience working with the target population; or  High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth.
  • Ability to work in community and in-home settings.
  • Must be fluent in Mandarin (please list on resume)
  • Valid Massachusetts drivers license required.  Access to a consistently reliable vehicle required.
Hours 40
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Title Therapeutic Mentor – In-Home Therapy
Categories Chelsea, Child & Family Outpatient and Community Based Services
Location Chelsea, MA
Job Information

ABOUT US:

Since 1959, North Suffolk Mental Health has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. In-Home Therapy is designed for families with children and youth under 21 who are experiencing difficulty due to a mental health condition in the home. A primary goal of the program is to support families in adopting strategies and interventions that enable them to work together positively to manage or avert a crisis so the family can remain together. Families enrolled in the program are assigned to a team who helps families identify goals and measurable objectives and discuss how to achieve them.

 

JOB DESCRIPTION:

The Therapeutic Mentor is provides structured, one-to-one, strength-based support services to a youth for the purpose of addressing daily living, social, and communication needs in community and home-based settings. Therapeutic Mentoring interventions are designed to address one or more goals on a youth’s existing outpatient or in-home treatment plan or on an existing Individual Care Plan (ICP).

 

RESPONSIBILITIES:

  • Supports, coaches and trains a youth in order to support linkages to community resources and services that will sustain the youth’s optimal functioning in the community.
  • Works closely with the family, and any behavioral health existing/referring provider(s) to implement the goals and objectives identified by the referring provider, when the youth is not enrolled in Intensive Care Coordination (ICC).
  • Participates as a member of the Care Planning Team (CPT) and clearly outlines the goals of the Therapeutic Mentoring Service in the Individual Care Plan (ICP), when the youth is enrolled in Intensive Care Coordination (ICC).
  • Assists the youth in communicating his/her needs to the treatment team when age-appropriate.
  • Must be able to work in the community and in-home settings.

 

REQUIREMENTS:

Experience: At least one (1) year experience working with children/adolescents/transition age youth preferred. Ability to work in community and in-home settings

Education: Bachelor’s degree in a human service field from an accredited university preferred. Associate’s degree in a human services field from an accredited school, or High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth.

Skills: You must have valid Driver’s license and ability to work in community and in-home settings. You must be 21 years or older.

Schedule M-F
Hours 40 Hours
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Title Teen TEAM Clinician
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea, Child & Family Outpatient and Community Based Services, East Boston, Substance Abuse Services
Location East Boston, MA
Job Information

The TEAM Clinician offers an opportunity to be trained and certified in an Evidence Based Practice while receiving supervision hours towards licensure. The TEAM Clinician provides substance abuse, community-based treatment to at-risk, underserved adolescents and young adults who have co-occurring substance abuse and mental health diagnosis.  The high need population of substance abusing youth and young adults is currently a funding priority Statewide and Nationally. This position provides an exclusive opportunity to deliver treatment for research to increase funding for these important interventions. Treatment is designed to be intensive and immediate (after placement or incarceration), and include family and loved ones to improve the individual’s ability to function in the home and in the community. The clinician works alongside a treatment team to promote positive social activity, positive peer relationships, improved relationship with family, while encouraging and supporting a sober environment and abstinence from illicit drugs and alcohol.

Requirements:

  • Master’s degree in a relevant field.
  • Must have valid MA driver’s license and vehicle, as this is a community-based program.
  • Bilingual in Spanish highly preferred.
  • The TEAM Clinician will be trained and certified in CANS, GAIN, and A-CRA/ACC.
  • Experience in providing home and community based intervention services preferred.
  • Clinical competencies in serving LGBT youth.

  About Us:

Teen Conexions is an intensive outpatient treatment program for adolescents ages 13 to 18 with substance abuse issues. Our program focuses on group therapy as a means for young people to explore an understanding of substance abuse. The environment encourages young people to identify risks associated with substance abuse, develop healthy coping skills, and use their peers to support one another in recovery.

Mobilizing Communities, Building Careers. To accomplish our vision of providing the highest quality of care to the individuals that we serve, North Suffolk has assembled a team of talented and driven Human Services professionals who dedicate themselves to improving the lives of those most in need. If you have the desire to make a difference in the lives of others and seek a forward thinking organization in which to develop your talents, then join our growing team of professionals! The North Suffolk offers a comprehensive and competitive benefits package designed to meet the needs of our employees.

 

Schedule TBD – May include some nights and/or weekends
Hours 40
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