Chelsea

Title Adult Outpatient Clinician (LICSW)
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea
Location Chelsea
Job Information

Reports to the Clinical Coordinator, Supervisor, and/or Program Manager.  Provide a broad range of clinical services for MH clients. Formulate independent Psychosocial diagnosis and treatment plans. Provide evaluation and treatment outreach as needed to clients using individual, group and family modalities. Provide crisis intervention as needed. Master’s degree in Social Work (MSW) required. LICSW preferred.  Minimum of two (2) years experience in a related position.  Bilingual (Spanish) ability highly preferred.

Schedule Schedule to be determined
Hours 40
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Title Teen TEAM Clinician
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea, Child & Family Outpatient and Community Based Services, East Boston, Substance Abuse Services
Location East Boston
Job Information

The TEAM Clinician offers an opportunity to be trained and certified in an Evidence Based Practice while receiving supervision hours towards licensure. The TEAM Clinician provides substance abuse, community-based treatment to at-risk, underserved adolescents and young adults who have co-occurring substance abuse and mental health diagnosis.  The high need population of substance abusing youth and young adults is currently a funding priority Statewide and Nationally. This position provides an exclusive opportunity to deliver treatment for research to increase funding for these important interventions. Treatment is designed to be intensive and immediate (after placement or incarceration), and include family and loved ones to improve the individual’s ability to function in the home and in the community. The clinician works alongside a treatment team to promote positive social activity, positive peer relationships, improved relationship with family, while encouraging and supporting a sober environment and abstinence from illicit drugs and alcohol.

Master’s degree in a relevant field. MA License preferred. Bilingual in Spanish highly preferred. The TEAM Clinician will be trained and certified in CANS, GAIN, and A-CRA/ACC. Experience in providing home and community based intervention services preferred. Clinical competencies in serving LGBT youth.  Must have valid MA driver’s license and vehicle, as this is a community-based program.

Schedule TBD – May include some nights and/or weekends
Hours 40
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Title Child Outpatient Clinician – Spanish speaking
Categories Chelsea, Child & Family Outpatient and Community Based Services, East Boston
Location Chelsea, MA
Job Information

Reports to the Director of Child and Family Services through the Clinical Manager (Clinical Manager is direct supervisor).  Provides individual, family and group therapy to children/adolescents and their family, and associated services as indicated.

Master’s Degree in relevant mental health field. Relevant professional licensure (LICSW/LMHC).

Minimum of two (2) years experience in a Mental Health environment. Relevant child/adolescent and family experience.  CANS Certified. Bilingual (English/Spanish) ability highly preferred.

Schedule M-F TBD
Hours 40
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Title MH Awake Overnight Counselor-Multiple Positions
Categories Chelsea, Mental Health Residential Services
Location Multiple
Job Information

This member of the MH Residential Services program reports to the Program Coordinator and/or Assistant Program Coordinator.  This paraprofessional position is responsible for the safety and well being of persons in a residential setting during overnight shifts.  Provide assistance to persons based on need level of persons, and adheres to all agency policies and procedures and licensing/funding source requirements.

Requirements:

High school degree or GED required

Bachelor’s in related field preferred.

One (1) year human services experience with similar population required.

Must be or have the ability to become medication, SFA and CPR certified after training provided.

Must have Driver’s license.

Must be MAP certified, CPR/First Aid certified within five(5) months of hire.

Location Position Schedule Hours
Chelsea PT Awake Overnight
  • Fri-Sat 11p-7a
16
chelsea PT Awake Overnight
  • Fri-Sat 11p-7a
16
Chelsea PT Awake Overnight
  • Sun-Mon 11p-7a
16
Chelsea PT Awake Overnight
  • Fri – Sat 11p-7a
16
Chelsea Awake overnight
  • Sun-Thur 11p-7a
40
Chelsea PT Awake Overnight
  • Fri-Sat 11p-7a
16
Charlestown PT Awake Overnight
  • Thurs-Fri 11p-7a
16
East Boston PT Awake Overnight
  • Fri.-Sat 11p-7a
16
Chelsea PT Awake Overnight
  • Fri-Sat 11p-7a
16
Hours 40
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Title LICSW Master’s Level Adult/NIMSA Outpatient Clinician
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea, East Boston
Location Chelsea/East Boston
Job Information

JOB SUMMARY:

Reports to the Clinical Coordinator, Supervisor, and/or Program Manager.  Provide a broad range of clinical services for mental health clients

POSITION REQUIREMENTS:

  1. Formulate independent Psychosocial diagnosis and treatment plans.
  1. Provide evaluation and treatment outreach as needed to clients using individual, group and family modalities.
  1. Provide crisis intervention as needed.
  1. Provide clinical supervision to interns within the team as current credential allows.
  1. Participate in the interdisciplinary treatment team clinical and staff meetings.
  1. Participate in professional continuing education programs.
  1. Responsible for the maintenance of professional social work standards.
  1. Complete all necessary prior approval forms.
  1. Prepare all client documentation.
  1. Maintain contact with other care providers within our system and other agencies. 

POSITION REQUIREMENTS:

Master’s degree in Social Work (MSW) and Licensed Clinical Social Worker (LCSW) required.

Licensed Independent Clinical Social Worker (LICSW) required.

Minimum of two (2) years experience in a related position.

Bilingual (Spanish) ability highly preferred.

Schedule Mon – Fri (Variable)
Hours 40
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Title LICSW Master’s Level Adult/NIMSA Outpatient Clinician
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea, East Boston
Location Chelsea/East Boston
Job Information

JOB SUMMARY:

Reports to the Clinical Coordinator, Supervisor, and/or Program Manager.  Provide a broad range of clinical services for mental health clients

POSITION REQUIREMENTS:

  1. Formulate independent Psychosocial diagnosis and treatment plans.
  1. Provide evaluation and treatment outreach as needed to clients using individual, group and family modalities.
  1. Provide crisis intervention as needed.
  1. Provide clinical supervision to interns within the team as current credential allows.
  1. Participate in the interdisciplinary treatment team clinical and staff meetings.
  1. Participate in professional continuing education programs.
  1. Responsible for the maintenance of professional social work standards.
  1. Complete all necessary prior approval forms.
  1. Prepare all client documentation.
  1. Maintain contact with other care providers within our system and other agencies. 

POSITION REQUIREMENTS:

Master’s degree in Social Work (MSW) and Licensed Clinical Social Worker (LCSW) required.

Licensed Independent Clinical Social Worker (LICSW) required.

Minimum of two (2) years experience in a related position.

Bilingual (Spanish) ability highly preferred.

Schedule Mon – Fri (Variable)
Hours 40
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Title Chief Financial Officer
Categories Administration, Chelsea
Location Chelsea, Ma
Job Information

JOB SUMMARY:

Reports to the Chief Executive Officer. This position is responsible for the financial performance and position of North Suffolk Mental Health Association, its subsidiaries, and related corporations.  Supervises all financial activities, including financial planning and reporting, accounting, payroll, contracting, accounts payable and accounts receivable functions of the corporation.  The CFO is responsible for the agency’s financial performance meeting all standards of law and regulations, and for the agency’s meeting all fiduciary responsibilities to its mission and community.

Essential Duties and Responsibilities:

  1. Responsible for all financial planning, including the preparation of the annual budget for N.S.M.H.A. and its related corporations with appropriate department heads, monitoring and adjusting budgets as performance or the environment requires, and ensuring adequate operating income and balance sheet performance vs. agency objectives.
  2. Responsible for all financial operations occurring consistent with all pertinent laws and regulations including IRS, corporate existence (501 (c) (3), 501 (c) (2), 501 (c) (9) etc.), and other financial regulations promulgated by the local government, Commonwealth of Massachusetts and/or the Federal Government
  3. Responsible for negotiating financial, contracted, revenue and/or payment arrangements with lending and/or investment institutions and other business entities to ensure the interests of N.S.M.H.A.
  4. Responsible for developing, instituting, maintaining, and monitoring (through internal audits) accounting and finance policies and procedures to ensure accurate and timely reporting, appropriate controls to safeguard agency financial transactions and comply with all pertinent laws, regulations and accepted business practices.
  5. Responsible for the timely preparation and submission of contracts and contract invoices to various Departments of the Commonwealth of Mass., various cities and towns, local school systems, the Federal Government, and any other corporations, places of business, or individuals.
  6. Ensures timely and efficient accounts receivable management to maintain low accounts receivable, high collection rates, rapid resolution of claims, and accurate and timely reporting.
  7. Responsible for all cash transactions, receipts and disbursements, including all banking relations and transactions.
  8. Ensures timely and efficient payroll management to produce accurate payrolls and reporting, to produce staff satisfaction and comply with all pertinent laws regulations, and generally accepted accounting practice.
  9. Responsible for a successful and cost-effective annual audit, as judged by financial performance and position by reportable conditions, and material instances of noncompliance.
  10. Ensures adequate capital planning, including capital budget development and management, and planning and management of investments, facilities and long-term debt.
  11. Reports results of monthly internally prepared financial statements to the CEO and Board of Directors.

POSITION REQUIREMENTS:

Masters degree in business, public, or hospital administration with seven years experience as a chief financial officer with five years supervisory experience.

Schedule Mon – Fri 9a-5p
Hours 40
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Title Assistant Program Coordinator – MH
Categories Chelsea, East Boston, Mental Health Residential Services, Revere
Location Multiple
Job Information

This member of the Recovery Support Team is responsible for assisting the programmatic and administrative aspects of a residential program under the supervision of the Program Coordinator and/or Residential Service Coordinator.  Assist in recruiting, training and evaluating staff.  Assist in arranging staff schedules to meet the health and safety requirements of the program.  Assist in the development and implementation of Quality Indicators through the IAP process.  Assist with families/guardians, DMH and other service providers.  Perform on-call duties as required.  Provide best-practice procedures, treatments, and approaches which help persons with psychiatric disabilities achieve their goals.  Supervises and participates in the housekeeping and maintenance of the house and vehicle.  Monitors medications in accordance with MAP regulations.

High School Diploma or GED required.  Bachelor’s Degree in a related field preferred.  Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.   One (1) year experience in human services and supervisory experience required. Must have Driver’s license.

Multiple positions available.  Please indicate preference in application.

Location Position Schedule Hours
Chelsea CBFS
  • Sun-Thur 7a-3p
40
Chelsea CBFS
  • Tues-Wed 3p-11p
  • Thurs 11a-7p
  • Fri-Sat 12p-8p
40
East Boston CBFS
  • Sun-Thur 12p-8p
40
Hours 40
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Title Case Manager
Categories Boston, Chelsea, Mental Health Residential Services
Location Chelsea & Boston
Job Information

This member of the CBFS Residential team  is responsible for the health, safety and quality of life of persons in an intensive group living environment through the provision of person centered/recovery oriented interventions.  Supervise and/or support residents, in the areas of activities of daily living, socialization, use of leisure time and community integration.  Assist persons with psychiatric disabilities in the development of their IAPs.  Provide rehabilitation and supportive interventions that are based in the persons’ IAPs.  Provides support and interventions that are grounded in the philosophy and techniques of psychiatric rehabilitation.  Schedule or assist persons in scheduling routine and preventive medical appointments and obtain and disseminate all reports to appropriate team member.  Administer medications in accordance with MAP regulations.  Participate in upkeep and maintenance of program, including cleaning of the facility.

High school degree or GED required; Bachelor’s Degree in human services or related field preferred.  At least three (3) years human services experience with similar population required. Must have Driver’s license.  Must be MAP certified, CPR/ First Aid certified within three (3) months of hire.

Multiple positions available.  Please indicate preference in application.

Schedule multiple
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Title Recovery Support Specialist – Multiple Positions
Categories Boston, Chelsea, Community Based Flexible Support Services, East Boston
Location Chelsea, East Boston, Boston
Job Information

This career opportunity offered by one of New England’s most respected and progressive mental health services organizations provides the chance to work directly with people diagnosed with severe and persistent mental illness in a dynamic and community based setting. The Recovery Support Specialist (RSS) is the point person on a multi-disciplinary team in the Community Based Flexible Supports (CBFS) Program. The RSS works very closely with clients to help them reach their goals. The person in this front-line position works closely with North Suffolk staff, other service providers, guardians, family members, community contacts, and Department of Mental Health staff.  The RSS is an outreach worker on a team that offers care coordination that may involve working with professionals from area hospitals, the Department of Mental Health, court clinics, substance abuse treatment programs and housing agencies. The CBFS Program uses a person-centered, strengths-based approach employing robust, evidence based practices to uncover motivation while working with the client to establish meaningful treatment plans and cultivate recovery. This position requires excellent communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

High School Diploma/GED equivalent required. Bachelor’s Degree highly preferred.  At least two years experience with people diagnosed with severe and persistent mental illness is required in lieu of degree. Must have a Driver’s license.  Must be MAP, CPR and First Aid certified within three months of hire.

Multiple positions available in Chelsea, East Boston and Boston.  Please indicate preference in application.

Schedule TBD
Hours 40
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Title HUD Full Charge Bookkeeper
Categories Administration, Chelsea
Location Chelsea, MA
Job Information

The HUD Full Charge Bookkeeper is responsible for the financial statement preparation of all HUD projects through balance sheet reconciliation.  The HUD Bookkeeper prepares and manages HUD Accounts Payable and Accounts Receivable.  Responsible for the accurate reconciliation of designated balance sheet accounts for NSMHA. In addition, this position is responsible for assisting with the administrative and operations of NSMHA fleet of vehicles.  The HUD Bookkeeper is responsible for monthly closing, preparation of HUD budgets, billing, and reconciliation of accounts.  Maintains client rent databases, security deposits and rent receivables.  Responsible for tenant rent collection and lease recertifications.  Responsible for the administrative monitoring of agency vehicles, vehicle insurance, and licensing and regulatory related vehicle business.

Position requirements:

BA/BS in Accounting (or similar field) and three (3) years experience; or seven (7) years experience in a related field in place of degree. Proficiency in Excel and automated accounting systems.  Certified Occupancy Specialist (COS) or Property management experience preferred.

Hours 40 hours/week
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Title Residential Counselor – Multiple Positions Available
Categories Boston, Charlestown, Chelsea, East Boston, Healthcare, Mental Health Residential Services, Revere
Location Chelsea, MA & others
Job Information

Residential Counselors work one-on-one with persons in a residential setting. Residential Counselors are responsible for the health, safety and quality of life of persons through the provision of person centered/recovery oriented interventions. Participate with persons with psychiatric disabilities, based on their needs, in self-help skills, activities of daily living, socialization, leisure time and community integration. Implement, teach, and assist individuals with IAP goals and objectives.

High school degree or GED required; Bachelor’s Degree in related field preferred. One (1) to two (2) years human services experience with similar population preferred. Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.

Multiple positions available–please indicate preference in application:

Location Position Schedule Hours
Charlestown Residential Counselor Sun-Thur 3P-11P 40
Charlestown Residential Counselor Tues-Sat 3p-11p 40
Chelsea Residential Counselor Tues-Sat 7a-3p 40
Chelsea Direct Support Professional II Tues-Sat 1p-9p 40
Chelsea Residential Counselor Sun -Thur 3p-11p 40
Chelsea Residential Counselor Tues-Sat 3p-11p 40
Chelsea PT Residental Counselor Fri – Sat 7a-3p 16
Chelsea Residential Counselor Sun-Thur 3P-11P 40
Chelsea Residential Counselor Tues-Thur 3-11p

Fri-Sat 7-3p

40
East Boston Residential Counselor Sun-Thur 7a-3p 40
East Boston Residential Counselor Sun-Thurs 3p-11p 40
East Boston Residential Counselor Thurs-Mon 3p-11p 40
East Boston Residential Counselor Tues-Sat 3p-11p 40
Revere Residential Counselor Sun-Thur 7a-3p 40
Revere Residential Counselor Tues-Sat 3p-11p 40
Revere Residential Counselor Tues-Sat 7a-3p 40
Revere Residential Counselor Tues-Sat 3p – 11p 40
Revere Residential Counselor Sun-Thur 3P-11P 40
Revere Residential Counselor Sun-Thur 3P-11P 40
Schedule Multiple
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Title Direct Support Professionals – Multiple Positions Available
Categories Chelsea, Developmental Services, Revere, West Roxbury, Winthrop
Location Chelsea, MA & others
Job Information

Direct Support Professionals (I-IV) are members of a team responsible for providing high quality direct care services to adults with developmental disabilities in a residential setting. Each direct support staff member is responsible for ensuring the human rights of all Individuals served are met. Direct Support Professionals are responsible for supporting individuals in the completion of their daily routines and for ensuring clients live a safe, healthful, enjoyable life in the community. Direct Support staff are responsible for ensuring Individuals are provided with opportunities to learn and exercise increasing independence as much as practicable.

High School diploma or GED Two years related experience providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required. An equivalent combination of education and related work experience may be considered.

Multiple Positions Available–Please indicate location you are interested in.

Location Position Shift Hours
Winthrop DSP III
  • Sun 9a-11p
  • Mon 4p-11p
  • Tues 4p-11p
  • Sat 9a-9p
40
Chelsea DSP II
  • Wed-Thur 12p-10p
  • Fri 2p-10p
  • Sat 11a-11p
40
Chelsea DSP II
  • Sun-Mon 3p-11p
  • Fri 3p-11p
  • Sat 7a-3p
32
Revere DSP II
  • Sun 9a-11p
  • Mon 3p-11p
  • Sat 9a-11p
40
Revere DSP III
  • Tues 3p-11p
  • Wed 1p-11p
  • Thurs 3p-11p
  • Fri 3p-11p
  • Sat 3p-9p
40
Revere DSP II
  • Sun 10:30a-10:30p
  • Mon-Thur 2p-9p
40
Revere DSP III
  • Sat-Sun 3p-11p
16
Revere DSP III
  • Sun 8a-5p
  • Mon 11a-6p
  • Tues 11a-5p
  • Wed 9a-5p
40
Winthrop DSP III
  • Sun 9a-9p
  • Mon-Tues 3p-11p
  • Wed 1p-11p
40
Winthrop DSP III
  • Thur-Fri 3P-11P
16
Winthrop DSP II
  • Wed 10a-7p
  • Thur 2P-11P
  • Fri 3P-11P
  • Sat 9A-11P
40
Winthrop DSP II
  • Sun 9a-9p
  • Mon-Tues 2p-11p
30
Revere DSP I
  • Sun 10a-11p
  • Mon 1p-9p
  • Tues 1p-10p
30
Revere DSP II
  • Mon-Fri 6a-2p
40
Revere DSP II
  • Sun 9-5p
  • Thur 1-11p
  • Sat 9-9p
30
Winthrop DSP II
  • Tues 3p-11p
  • Wed 1p-11p
  • Thurs 3p-11p
  • Fri 3p-11p
  • Sat 9a-3p
40
Winthrop DSP II
  • Sun 9a-3p
  • Sat 9a-3p
12
Winthrop DSP II
  • Tues-Thurs 4p-8p
  • Sat-Sun 3p-11p
28
Winthrop DSP lll
  • Thur-Sat 11p-9a Temporary
30
Winthrop DSP lll
  • Sun-Wed 11p-9a
40
Revere DSP II
  • Sun-Mon 11:30a-11:30p
  • Tues-Wed 12:30p-9:30p
40
Revere DSP II
  • Tues 3-9,
  • Wed-Fri 2-10
  • Sat 11:30-9:30
40
Revere DSP II
  • Sun 11:30a-11:30p
  • Mon 3:30p-9:30p
  • Tues 3:30p-11:30p
  • Wed 4:30p-11:30p
  • Sat 4:30p-11:30p
40
Revere DSP II
  • Sun 11a-11p
  • Mon 3p-9p
18
Roslindale DSP V
  • Mon-Thurs 3p-11p
  • Sat 3p-11p
40
Saugus DSP II
  • Sun 9a-9p
  • Mon 2p-11p
  • Tues-Wed 1p-11p
40
Schedule Multiple
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Title Licensed Practical Nurse (LPN)
Categories Chelsea, Developmental Services
Location Multiple
Job Information

Provides medical, regulatory (DMH/ DDS regulations and MAP policy) oversight, and support to Residential Programs. Responsible for overseeing all health care services provided to individuals. Must comply with applicable regulatory requirements and standards in the performance of registered nursing duties.  This position reports to the Nurse Manager.

Essential Duties and Responsibilities:

  1. Assist with health care services provided to individuals supported.
  2. Oversees and helps residential staff coordinate medical services with primary care physicians (PCP) and specialists.  Assists to obtain reports and approval of treatment plans from PCP/specialists and reports and objectively documents all changes in the condition of each individual.
  3. Advises supervisor and managers of any medical problems that may hinder an individual’s progress or that may be aggravated by activities/daily routines.
  4. Conducts/oversees audits of medical documentation to ensure compliance with all regulatory requirements.
  5. Monitors and assists C.N.A staff with supervisions and assists program staff with coordination of medical needs with health care professionals, including inpatient services or when an individual is receiving health care from an outside source.
  6. Reviews seizure and medical incident reports and makes recommendations to program staff and assist with any follow up with participant’s medical practitioners if necessary.
  7. Participate in managers’, clinical and staff meetings on designated rotation to review health care needs and global health care planning with all staff.
  8. Oversees/provides remote support on the handling of medical emergencies as needed. Ensures that medical emergencies are properly reported.
  9. Ensures that human rights, safety and respect for Individuals are safeguarded in all interventions and interactions.  Maintains documentation on emergency events.
  10. Serves as mandated reporter as required by the DPPC.
  11. Performs direct support related tasks in emergencies or as requested by supervisor.
  12. Provides medical trainings in but not limited to Diabetes, Nutrition, Seizures, Oxygen and Vital Sign training to all staff.
  13. Teach additional trainings at the training center.
  14. Conduct MAP audits at each residential site yearly.
  15. Consult as needed to Health and Wellness Specialists.
  16. Complete fall risk assessments at residential programs when needed.
  17. All other duties assigned by supervisor.

POSITION REQUIREMENTS:

Registered Nurse, registered with the MA Board of Registration in Nursing.

Minimum of one year of experience in a community health setting.

Prior experience working with developmentally disabled adults.

Ability to document medical protocols and medication administration practices.

 

2 positions available

20 hours; Thur-Fri 11a-7p, Sat 9a-1p – Flexible Hours

40 hours; Mon-Fri 10a-6p

Schedule Multiple
Hours 20-40
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Title Assistant Director of Compliance and Quality Management
Categories Administration, Chelsea
Location Chelsea, Ma
Job Information

JOB SUMMARY:

Reports to the Director of Compliance and Quality Management.  This position is responsible for assisting the  Director with the daily operations of the Quality Management (QM)/Compliance department, including assisting with the supervision of  staff and the delegation of departmental tasks.  Duties include collaboration with the Director for oversight and monitoring of the Agency quality management, risk, compliance, medical records, and Human Rights systems, including: implementation of Agency performance indicator data and reporting; auditing; support of service planning systems; facilitate/lead Continuous Quality Improvement projects,  and development of systems to monitor QM departmental responsibilities.  Responsible to ensure Agency compliance with state and federal laws and regulations as they relate to privacy and compliance.

 

Essential Duties and Responsibilities:

  1. As part of ongoing efforts for Continuous Quality Improvement, assists the Director with identifying short-term and long-term plans/goals for the QM/Compliance department, within the context of the agency’s strategic long range and Compliance Plans.
  2. Participates in the recruitment and hiring of departmental staff as assigned by the Director and provides support with training, supervision, evaluations, and corrective action.
  3. Assists the Director in the oversight of day-to-day operations of QM/Compliance departmental tasks and in the Director’s absence, is responsible for the administrative supervision of departmental staff.
  4. Supports the Director in the oversight of the fact-finding and reporting processes for complaints related to Human Rights and DPPC issues, including facilitating contacts with relevant contacts at state agencies and coordinating with Operations and Human Resources to facilitate rapid turnaround of investigation findings.
  5. Supports the Director in the oversight and completion of all aspects of the ambulatory division’s productivity process. This includes data entry, analysis, reporting, and other productivity duties as assigned.
  6. Supports the Director in the oversight of the auditing and reporting process in the ambulatory division. This includes intake audits, user activity audits, and facilitating audits from external stakeholders.
  7. Supports the Director with risk management processes.
  8. Supports the Director in the implementation of internal monitoring systems for compliance with federal and state healthcare regulations. This includes training the workforce, auditing programs, and providing ongoing support to programs as needed.
  9. Assists the Director in identification of training needs of QM/Compliance departmental staff.
  10. Oversees the management of monthly Quality Indicator data collection, data entry, and report development and distribution. Includes collaborating with departmental managers to set deadlines for receipt of indicator data, and assuring timely data entry among QM  Supports departmental managers with updating data collection systems as needed.
  11. Assists the Director in developing and managing use of database systems, identifying training needs of QM/Compliance staff related to database management, and developing performance improvement projects related to data management, reporting and compliance standards.
  12. Facilitates QM data meetings and assigns and tracks follow up as indicated.
  13. Identifies strengths, weaknesses, and areas for development based on Quality Management data. Tracks the implementation and success of management actions designed to improve program outcomes, solve problems, or enhance services.
  14. Coordinates with the Director of Developmental Services (DS) to ensure compliance with Department of Developmental Services (DDS) Survey and Certification standards, as well as the operational standards of NSMHA, DDS and MCB, and develops audits, reports, and follow up systems regarding areas in need of improvement.
  15. Supports the DS department with Survey and Certification processes and may act as the secondary liaison to the DDS Survey and Certification auditing team.
  16. Oversees performance indicator and audit data collection and reporting process for DS programs, tracks follow up, and acts as primary QM contact for the DS Department regarding these activities.
  17. Acts as an access administrator for the Virtual Gateway, including the registering and deactivation of staff.
  18. Trains new managers (RSCs, PCs, and APCs) on Quality Enhancement Systems.
  19. Provides ongoing training and resources related to community activities and community integration efforts, including the facilitation of Community Integration Forums.
  20. Uses data to define and recommend short-term and long-term plans for programs within the context of the agency’s strategic long range/Compliance Plans (services, funding, grant writing, etc.).
  21. Attends standing Agency committee meetings as assigned, tracks attendance, takes minutes and distributes to all relevant staff.
  22. Participates as needed in meetings and committees with state agencies and trade associations, including DDS, DMH, and MCB, as well as ADDP, the Providers’ Council and ABH.
  23. Monitors program/site compliance practices are achieved through training and auditing as needed to assure consistency with applicable standards (i.e., licensing, certification, and other compliance standards).
  24. Prepares reports related to monitoring and compliance activities as needed.
  25. Assists the Director in researching, writing, and implementing organizational policies related to compliance, quality, and other topics as assigned.
  26. Performs other duties as assigned.

POSITION REQUIREMENTS:

Minimum Bachelor’s degree required.  Minimum eight (8) years of experience in healthcare, two (2) of which must be supervisory.  Proven experience in the monitoring and management of community based, residential, and ambulatory programs.

Schedule Mon – Fri 9a-5p
Hours 40
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Title Program Coordinator – DS
Categories Chelsea, Developmental Services, Revere, Waltham, West Roxbury, Winthrop
Job Information

This member of the DS Residential Services program is responsible for the clinical and administrative aspects of an assigned residential program, as well as the overall health and safety of the persons residing there, under the supervision of the Residential Services Coordinator.    Recruit, train, supervise, and evaluate staff.  Arrange staff schedules to meet the health and safety requirements.  Supervises the development and implementation of Quality Indicators through the ISP process and Program Goals.  Liaison with families/guardians, DDS, MCB and other service providers.  Perform on-call duties as required. Supervises the management of individual’s funds and possessions, within the guidelines of the ISP and agency.

 

High School Diploma or GED required.  Bachelor’s Degree in a related field preferred.  Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.   Two (2) years’ experience in human services and supervisory experience required.

Multiple positions available. Please indicate which schedule/location you are interested in.

Location Position Schedule Hours
Revere Program Coordinator
  • Mon-Fri 10a-6p
40
Revere Program Coordinator  II
  • Mon-Fri 10a-6p
40
W. Roxbury Program Coordinator lll
  • Mon-Fri 10a-6p
40
Waltham Program Coordinator III
  • Mon-Fri 10a-6p
40
Saugus Program Coordinator II
  • Mon-Fri 10a-6p
40
Hours 40
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Title Outreach Worker
Categories Chelsea, Child & Family Outpatient and Community Based Services, Healthcare
Location Chelsea, MA
Job Information

Provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.

Requirements:

The position requires a Bachelor’s degree in Psychology or a related field

Valid driver’s license.

Previous outreach experience with populations with mental illness and/or substance abuse required.

 

Schedule Monday to Friday 9-5
Hours 40
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Title Weekend Floater
Categories Boston, Chelsea, Developmental Services, Revere, Waltham, West Roxbury, Winthrop
Location Chelsea, MA – Multiple Locations
Job Information

Weekend Floaters are part-time (16 hours per week) positions responsible for providing weekend coverage in a residential setting in either a Direct Support Professional or Awake Overnight capacity.  Floaters must be willing and able to work shifts at any NSMHA MH residential program at short notice during the assigned hours and must have access to reliable transportation in order to travel to the different sites.

Residential direct support staff are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. Each direct support staff member is responsible for ensuring the human rights of all Individuals served are met. Staff is responsible for treating all Individuals with dignity and respect.  Direct Support staff are responsible for supporting individuals in the completion of their daily routines and for ensuring clients live a safe, healthful, enjoyable life in the community. Direct Support staff are responsible for ensuring Individuals are provided with opportunities to learn and exercise increasing independence as much as practicable.

High School diploma or GED required.  Three years related experience providing child care/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.  An equivalent combination of education and related work experience may be considered.  Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.

Salary:  $16/hour

Three Shifts Available:

Sat-Sun 11pm-7am
Sat-Sun 3pm-11pm
Sat-Sun 7am-3pm
Hours 16
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Title Adult Outpatient Psychiatrist
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea, East Boston, Healthcare
Location Chelsea, MA
Job Information

Performs professional services in directing and assisting in various clinical and psychiatric programs or research for clients, as assigned by the Medical Director. Provides full psychopharmacology service, including evaluation, prescribing and monitoring, and Medication Clinics as assigned by Medical Director. Participate in multi-disciplinary team meetings to review evaluations, diagnosis, and treatment plans.  Review and actively participate in the ongoing treatment discussions of all clients presented at weekly team meetings. Performs highly responsible professional services in directing clinical psychiatric programs, including assignment of duties and review of the work of clinical professionals and/or technical employees in the care and treatment of clients.  Examines clients; performs more difficult and responsible diagnostic work;  plans treatments; and conducts psychotherapy if assigned/approved by the medical director.

Minimum Licensed to Practice Medicine in the Commonwealth of Massachusetts Board Eligible or Board Certified in Psychiatry. Successful Completion of an Accredited Psychiatric Residency Program.

Schedule TBD
Hours 40
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Title Program Coordinator
Categories Chelsea, East Boston, Mental Health Residential Services
Location Chelsea, East Boston
Job Information

This member of the MH Residential Services program is responsible for the clinical and administrative aspects of an assigned residential program, as well as the overall health and safety of the persons residing there, under the supervision of the Residential Services Coordinator.  Insures that day to day operations of the assigned group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.  Recruit, train, supervise, and evaluate staff.  Arrange staff schedules.  Supervises the development and implementation of Quality Indicators through the IAP process.  Liaison with families/guardians, DMH and other service providers.  Perform on-call duties as required.  Provide best-practice procedures, treatments, and approaches which help persons with psychiatric disabilities achieve their goals

 

High School Diploma or GED required. Bachelor’s Degree in a related field preferred. Medication, CPR/First-Aid certification or ability to receive certifications required. Two (2) years experience in human services and supervisory experience required. Previous experience with provision and/or management of psychiatric rehabilitation services preferred. Must have Driver’s license. Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.

Positions available in Chelsea and East Boston.  Please indicate preference in application.

Schedule Mon-Fri 9a-5p
Hours 40
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Title Recovery Coach
Categories Chelsea, East Boston, Healthcare, Substance Abuse Services
Location Chelsea, MA and East Boston, MA
Job Information

Staff is a person who is grounded in peer-assisted recovery.  Because of his/her life experience with substance use and/ or other addictions, the peer support specialist/ recovery coach provides expertise that clinical training cannot replicate. Senior Recovery Coach reports to the ATR/Recovery Coach Coordinator under the supervision of the Director of Addictions. Senior Recovery coach is an integrated team leader of Meridian House, Intensive Outpatient Program, Adolescent Intensive Outpatient Program, Teen Team and Nimsa outpatient Rapid Access. This position provides essential expertise and consultation to the entire team to promote a culture in which recoverees’ points of view and preferences are recognized, understood, respected and integrated into support, treatment, rehabilitation, and community-based recovery-oriented systems of care. This positon provides peer support and supervision to the recovery coach team.

Bachelor’s degree in a field other than behavioral sciences or have a high school degree or GED, and have work experience with adults diagnosed with substance use and or dependency. Senior Recovery Coach must have attended and completed Recovery Coach Certification Program. This individual should have experience and knowledge regarding the addiction treatment service system, recovery coaching and other related human services.

Schedule TBD
Hours 40
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Title In-Home Therapy Clinician
Categories Chelsea, Child & Family Outpatient and Community Based Services, Revere
Location Revere, Chelsea
Job Information

The In-Home Therapy (IHT) Clinician provides medically necessary care in a structured, consistent, strength-based therapeutic relationship with a youth and his/her family. Interventions are designed to enhance and improve the family’s capacity to improve the youth’s functioning in the home and community and may prevent the need for the youth’s admission to an inpatient hospital, psychiatric residential treatment facility or other treatment setting. The In-home Therapy Clinician may provide services as part of a team, pairing with a paraprofessional.  The In-Home Therapy Clinician performs comprehensive, home-based, psychosocial behavioral health assessments, develops youth and family-centered treatment plans, reviews and develops risk management plans, and implements focused interventions and behavioral techniques in collaboration with the youth, parent, guardian, and designated caregivers.

Position requirements:

Master’s degree in a relevant field. MA License (LCSW, LICSW, LMHC) preferred. Experience in providing home and community based intervention services preferred. Certification in the Massachusetts version of the CANS.  Bilingual ability preferred, Spanish ability highly preferred.  Must have valid drivers license, reliable transportation, and be comfortable working in the community.

Hours 40
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Title Weekend Floater – MH
Categories Boston, Cambridge/Somerville, Charlestown, Chelsea, Community Based Flexible Support Services, East Boston, Mental Health Residential Services, Revere, Winthrop
Location Chelsea, MA – Multiple Locations
Job Information

Weekend Floaters are part-time (16 hours per week) positions responsible for providing weekend coverage in a residential setting in either a Residential Counselor or Awake Overnight capacity.  Floaters must be willing and able to work shifts at any NSMHA MH residential program at short notice during the assigned hours and must have access to reliable transportation in order to travel to the different sites.

Responsible for the health, safety and quality of life of persons in a residential setting through the provision of person centered/recovery oriented interventions. Participate with persons with psychiatric disabilities, based on their needs, in self-help skills, activities of daily living, socialization, leisure time and community integration. Implement, teach, and assist individuals with IAP goals and objectives.

Requirements:

High school degree or GED required

Bachelor’s Degree in related field preferred.

One (1) to two (2) years human services experience with similar population preferred.

Must have Driver’s license.

Must be MAP certified, CPR/1st aide within five (5) months of hire.

Salary:  $16/hour

Three Shifts Available:

Overnight – Sat-Sun 11pm-7am
Day – Sat-Sun 7am-3pm
Evening – Sat-Sun 3pm-11pm
Hours 16 hours/week
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Title Clinical Coordinator (Recovery Team Leader)
Categories Chelsea, Community Based Flexible Support Services
Location Chelsea
Job Information

This career opportunity offered by one of New England’s most respected and progressive mental health services organizations provides the chance to work directly with people diagnosed with severe and persistent mental illness in a dynamic and community based setting. The Clinical Coordinator is responsible for ensuring the coordination of all clinical and rehabilitative services for people in the Community Based Flexible Supports (CBFS) Program. This leadership position provides clinical supervision and guidance for a team of outreach staff and specialists or residential program staff. The Clinical Coordinator also works closely with North Suffolk staff, other service providers, guardians, family members, community contacts, and Department of Mental Health staff.  The person in this position leads a team’s efforts to provide care coordination involving collaterals from area hospitals, the Department of Mental Health, court clinics, substance abuse treatment programs and housing agencies. The CBFS Program uses a person-centered, strengths-based approach employing robust, evidence based practices to uncover motivation while working with the client to cultivate positive growth.  Meeting individually with clients and employing techniques such as motivational interviewing, the Clinical Coordinator works collaboratively with the client to assess needs and hopes while designing and implementing a highly personalized treatment plan to help clients achieve Recovery. This position requires excellent verbal communication, writing, and organizational skills and the ability to work independently in the community. Extensive training is provided and ongoing training is available and encouraged.

LPHA licensure required. Master’s Degree in Social Work or Psychology or related field preferred. Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) strongly preferred. Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental illness. Previous supervisory experience preferred, but not required. Must have Driver’s license. North Suffolk Mental Health Association, Attn: HR / Recruiter, 301 Broadway

LPHA licensure required. Master’s Degree in Social Work or Psychology or related field preferred. Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) strongly preferred. Previous experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental illness. Previous supervisory experience preferred, but not required. Must have Driver’s license.

When applying, please reference job number 2016-2

Hours 40
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Title Master’s Level Clinician – Bilingual
Categories Adult Outpatient, Day Treatment and Community Based Services, Chelsea
Location Chelsea, MA
Job Information

Reports to the Director of Adult Ambulatory Services for the North Harbor, Supervisor, and/or Program Manager.  Provide a broad range of clinical services for behavioral health clients.

Master’s degree in Social Work (MSW), Counseling, or a related field.  Minimum of two (2) years experience in a related position. Bilingual (Spanish) ability highly preferred.

Schedule M-F, flexible schedule, one-two evenings possible
Hours 40
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Title Employment Support Specialist – American Sign Language
Categories Chelsea, Community Based Flexible Support Services, Healthcare
Location East Boston , MA
Job Information

Is a member of the Recovery Support Team and reports to the Recovery Team Leader and is a fully integrated team member who provides highly individualized services in the community and promotes self-determination and decision making. The Employment Support Specialist will work with persons interested in employment and takes on the role of navigator to assist each person in developing a mutual understanding and shared vision about the desired job and the route needed to achieve it. This para-professional provides leadership to the team in the application and deployment of the IPS model.

POSITION REQUIREMENTS:

Fluent in American Sign Language. High school degree or GED required; Bachelor’s highly preferred At least two years’ experience with population who has severe and persistent mental illness in lieu of degree required. Must have vocational knowledge and be able to teach others. Must have Driver’s license.  Must be MAP certified, CPR/first aide certified within five (5) continuous months of employment/date of hire.

Schedule Mon – Fri 9a-5p
Hours 40
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Title Relief Counselor – DDS
Categories Chelsea, Revere, Waltham, West Roxbury, Winthrop
Location Multiple
Job Information

Relief Staff have the ability to set their own schedules based on their preference and availability, along with the freedom to work in many settings and locations. Able to work as many as 40 hours per week, Relief Staff have much earning potential, without the commitment to a set schedule. A driver’s license is preferred, but not required for Relief Staff. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Residential direct support staff are members of a team responsible for providing high quality direct care services to adults with developmental disabilities. Each direct support staff member is responsible for ensuring the human rights of all Individuals served are met. Staff is responsible for treating all Individuals with dignity and respect.  Direct Support staff are responsible for supporting individuals in the completion of their daily routines and for ensuring clients live a safe, healthful, enjoyable life in the community. Direct Support staff are responsible for ensuring Individuals are provided with opportunities to learn and exercise increasing independence as much as practicable.

Requirements:

High school degree or GED required

Must be MAP certified, CPR/1st aide within five (5) months of hire.

Salary:  $12/hour

Three Shifts Available:

Overnight – 11pm-7am
Day – 7am-3pm
Evening – 3pm-11pm
Schedule Flexible
Hours Flexible
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Title Relief Counselor – MH
Categories Boston, Charlestown, Chelsea, East Boston, Mental Health Residential Services, Revere
Location Multiple
Job Information

Relief Staff have the ability to set their own schedules based on their preference and availability, along with the freedom to work in many settings and locations. Able to work as many as 40 hours per week, Relief Staff have much earning potential, without the commitment to a set schedule. A driver’s license is preferred, but not required for Relief Staff. Relief is an excellent, and flexible, entry-level opportunity for students, or those with varying schedules, seeking to start a career in the Human Services field.

Responsible for the health, safety and quality of life of persons in a residential setting through the provision of person centered/recovery oriented interventions. Participate with persons with psychiatric disabilities, based on their needs, in self-help skills, activities of daily living, socialization, leisure time and community integration. Implement, teach, and assist individuals with IAP goals and objectives.

Requirements:

High school degree or GED required

Must be MAP certified, CPR/1st aide within five (5) months of hire.

Salary:  $12/hour

Three Shifts Available:

Overnight – 11pm-7am
Day – 7am-3pm
Evening – 3pm-11pm
Schedule Flexible
Hours Flexible
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Title Certified Nursing Assistant Relief
Categories Chelsea, Community Based Flexible Support Services
Location Chelsea
Job Information

This paraprofessional reports to the Program Director and/or Assistant Program Director of the Intensive Group Living Environment program at the Vernon Street Residence.   He/she is are responsible for the health, safety, and quality of life of persons served residing in this program. Responsibilities include, but are not limited to, advocacy, assistance with activities of daily living and monitoring of health concerns under the supervision of the Program Director and/or Assistant Program Director.

Requirements:

High school diploma/GED required and must be licensed in the Commonwealth of Massachusetts as a Certified Nursing Assistant (C.N.A).  Must have or be able to acquire CPR/First Aid Certification and medication certification within three (3) months of employment.  Minimum of three (3) years experience working with similar population in a human services environment.

Schedule Tues-Wed 7a-3p, Thur-Sat 3p-11p
Hours 40
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