Title Director of Community Service Agency
Categories Administration, Chelsea, Child & Family Outpatient and Community Based Services, Revere
Location Revere,/Chelsea
Job Information

The CSA Director ensures that Intensive Care Coordinators and Family Partners facilitate care planning and coordination of services for eligible MassHealth children and youth and their families utilizing the Wraparound model. This position is responsible for the overall clinical, training and administrative aspects of the program consistent with applicable state, local and federal contracts, regulations and guidelines in collaboration with the Director of Child and Family Services.

Position Requirements:

Master’s degree in a relevant field required. LICSW highly preferred and three (3) years of supervisory and/or management experience. A minimum of 5 years post-graduate experience providing behavioral health services to youth and families. Experience managing a home-based or Wraparound program is preferred. CANS certification is required.

Schedule Mon-Fri
Hours 40
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Title Clinical Manager – CBFS
Categories Administration, Chelsea, Mental Health Residential Services
Location Chelsea, Ma
Job Information

This position is responsible for the overall clinical services functioning of the CBFS Residential Services, and the quality of such services as assigned under the supervision of the Director of Residential Services and/ or Residential Service Coordinator. This position is responsible for providing direct clinical leadership, and clinical supervision and training to the Clinical Coordinators and management staff, and overseeing the same level of services for the direct service staff.

This position plays a major role in the ongoing overall training of the residential department’s Clinical Coordinator’s development and implementation of rehabilitative techniques, protocols/strategies and positive behavioral supports.  Responsible for guiding the use of best practice strategies such as motivational interviewing, recovery and ensuring a focus on person centered treatment and positive behavioral supports. This position supervises interns within the CBFS residential department.



  • Master’s Degree with a minimum of six (6) years experience in the provision of behavioral/clinical/educational services, four (4) of which should be post-grauate
  • Knowledge of DMH
  • Knowledge of psychiatric rehabilitation philosophy and techniques required
  • Valid driver’s license and personal vehicle required


Schedule Mon – Fri
Hours 9:00am-5:00pm
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Title Assistant Program Director
Categories Administration, Boston, Mental Health Residential Services
Location Boston
Job Information

The Assistant Program Director of a Intense Group Living Environment in the community is responsible for assisting with the overall management of the program as well as the overall health and safety of the persons residing there, under the supervision of the Program Director


Job Requirements:

  • Bachelors degree in social work, psychology or related field required
  • Experience working in both group living environments for people with psychiatric diagnoses and in psychiatric in-patient units preferred
  • Medication, CPR/First-Aid certification or ability to receive certifications required within five (5) months of hire
  • At least three (3) years experience in human services and  two (2) years supervisory experience required
  • Previous experience with provision and/or management of psychiatric rehabilitation services preferred.




Schedule Full Time
Hours Mon -Fri 11a-7p
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Title Training Director
Categories Administration, Chelsea
Location Chelsea, MA
Job Information

The Training Director is an exciting opportunity to oversee the development of training curriculums and coordination all activities related to trainings, trainers and trainees.  This position is also responsible for the management for the Training Center site.

Essential Duties and Responsibilities Including:


  1. Oversee the development of all curriculums used for NSMHA trainings. Review and update current curriculums.
  2. Design quarterly training booklets and flyers.
  3. Oversee the implementation of all training curriculums. This includes, but is not limited to, scheduling trainings and trainers, preparing the space with appropriate materials and equipment, and providing support (as needed) to trainers.
  4. Provide back-up (as a trainer) for trainings – (as appropriate) Orientation, first aid/cpr NAPPI, and driver safety.
  5. Oversee the coordination of all activities related to the CEU application process – approve all internal applications, submit applications, track participation, etc.
  6. Recruit trainers; provide 1:1 orientation for all new trainers; facilitate trainer’s meetings and schedule/confirm trainers.
  7. Liaison with external organizations for trainings. This includes the purchasing of supplies, completion of registrations, collection and dissemination of certificates, and the scheduling of trainers courses.
  8. In conjunction with the MAPS trainer, coordinate all activities related to MAPS testing.       This includes the mailing of applications, providing participants with test dates, obtaining testing results, and the dissemination of certificates or other related documentation. Ensure all curriculums and materials are up-to-date.
  9. Oversee all processes related to the registration and cancellation of participants.
  10. Coordinate the dissemination of information regarding all external trainings and conferences.
  11. Supervise and assign all activities of the Training Administrative Assistant.
  12. Review, approve and submit all purchasing, maintenance and it requests for the site.
  13. Provide support and back-up for the Training database relative to entering and printing reports.
  14. Manage all training center purchasing and petty cash usage.
  15. Participate as a member of the agency’s Safety Committee.
  16. Participate in national, state and local organizations to maintain state of the art knowledge and skills; contributing to the field through research and development.


POSITION REQUIREMENTS: Bachelor’s Degree with three (3) year’s experience in human resources.   A minimum of 1 year of training experience. A minimum of 1 year of supervisory experience.


Schedule Mon-Fri
Hours 40
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Title E.H.R. Application Support Specialist
Categories Administration, Chelsea
Location Chelsea, MA
Job Information

This position is responsible for the management of our Outpatient programs Electronic Health Record (E.H.R.) application, with a focus on expanding the role to our agency wide E.H.R system. This work includes managing day to day administrative tasks under E.H.R. such as giving access to new users; train new and current users in using the E.H.R. application, on demand generate reports from E.H.R. database, be hands on with any upgrades to the system. Assist in the process of evaluating software packages before the systems go “live”. This position reports to the Director of Applications and Data Management; and

BBA, BA or BS in Computer Science or similar field. At least two years experience. Strong skills in Microsoft Office Suite of applications. Familiarity with statistical analysis. Must have strong knowledge of any database reporting tool, ie. Crystal Reports, ReportSmith, SQL Reporting Services, MS Access, MS Excel and MS Word. This person must possess very strong organizational skills, keep excellent documentation and have attention to detail.

Schedule Monday – Friday
Hours 9am-5pm
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Title Clinical Manager – Child Outpatient
Categories Administration, Adult Outpatient, Day Treatment and Community Based Services, Chelsea, Child & Family Outpatient and Community Based Services, East Boston
Location Chelsea/East Boston, MA
Job Information

North Suffolk has a common vision for improving the communities we serve. A career here is a commitment to opportunity, with a focus on a future of progress and change. Join our dedicated employees to help shape the future of the community for which we care so deeply!

The Clinical Manager for Child Outpatient (COP) is responsible for the overall management of clinical matters for COP. This role’s responsibilities include supervising and training clinical staff, investigating client grievances, interfacing with other providers, utilization review/management, and providing direct services to clients. As the Clinical Manager, you would be maintaining quality of care and participating in planning, redesign, and development of COP program as required to meet the needs of the community, NSMHA Board, or funding source requirements


Master’s Degree in one of the following disciplines or closely related field: Clinical Psychology, Education – Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, or Social Work. LICSW license required or 5 years post LMHC A minimum of 2 years providing clinical supervision experience. Bilingual applicants, particularly Spanish, are encouraged to apply.

Schedule Mon-Fri
Hours 40
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Title Data Entry Specialist
Categories Administration, Chelsea
Location Chelsea, MA
Job Information

The Data Entry Specialist supports the Compliance, Quality, and Medical Records Departments. They are responsible for all aspects of Agency data entry and reporting.


  • Supports the data collection and entry for a variety of Agency data and maintains electronic records and reports.
  • Disseminates various monthly reports to managers, including but not limited to incidents, hospitalizations, audits, and clinical reviews.
  • Supports the Human Rights Coordinator with incident report, and compliant management.
  • Supports the annual satisfaction survey process from entering data to reporting.
  • Scanning and filing paperwork as needed, including supporting the department Director with typing of meeting minutes.
  • Schedules Clinical Reviews.
  • Supports the Medical Records Department with processing medical record requests and the organization and off-site storage of client medical records as appropriate.
  • Supports the Assistant Director with disseminating outcomes reports and data to the Ambulatory Departments.
  • Participates in program audits. 

Education and Experience Required:

High School Diploma or GED completion required. Previous office experience required. Knowledge of Windows application required (Word, Excel, Access). Familiarity with electronic health records. ­Knowledge of HIPAA, State and Federal Privacy and Security Laws.

Schedule Tues-Thurs
Hours 20
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Title Assistant Director of DS Emergency Services
Categories Administration, Boston, Emergency Services
Location Boston, MA
Job Information

The Assistant Director is responsible for assisting with the delegated clinical and administrative aspects of a diversified emergency/crisis services program consistent with applicable state, local and federal contracts, regulations and/or guidelines.

Job Responsibilities:

  • Assists with supervisory responsibilities for staff.
  • Assists in the preparation and monitoring of applications, contracts, budgets and similar documents related to program funding.
  • Assists in the development and allocation of program resources.
  • Assists in the planning, redesign and development of a program in collaboration with appropriate clinical and administrative personnel.
  • Performs periodic program evaluation and quality assurance.
  • Acts as primary liaison to DDS regarding the provision of ESP clinical services.
  • Establishes and monitors intake procedures and treatment of individuals.
  • Ensures coordination of services for cases.
  • Assists in the development and maintenance of contracts with individuals and agencies, for the purposes of referrals, compliance with regulations, and general community relations.
  • Management of day to day operations of mobile crisis team.
  • Provides 24/7 on-call coverage on a regular rotating basis. During on-call hours the Assistant Program Director provides in-the-moment training, supervision, and consultation to a very active on call staff of clinicians, family partners, and peer specialists.
  • Triage and assign cases, collaborate with families, individuals and providers to provide best information to clinicians in the field.
  • Monitors productivity, caseloads and units-of-work level of clinicians and family partners
  • Performs clinical services, crisis intervention and appropriate evaluations as needed



  • Master’s Degree in Social Work, Nursing, or Human Services.
  • Three to five years of supervisory/administrative experience in mental health field or Human Services Field preferred.
  • Must have working knowledge of emergency services procedures.


Schedule TBD – Some evening and weekend coverage may be needed. After hours on-call required
Hours 40
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Title Data Analyst
Categories Administration, Chelsea
Location Chelsea, MA.
Job Information

Job Summary

The Data Analyst will interact closely with internal and external managers/constituents to define projects and detailed analysis plans and reporting systems that will help guide business decisions.  They will support the current SQL database system and will conduct research on software applications that would support the Agency to be more efficient with data and outcomes collection and reporting.  The Analyst must possess very strong organizational skills, maintain excellent documentation, and have experience with interpreting and presenting data to senior and executive level managers.

Education and Experience:

  • Bachelor’s Degree required in Public Health, Statistics, Computer Science or a similar discipline. Master’s Degree preferred.
  • Three to five years’ experience managing databases and conducting data analysis.
  • Have experience working with large and complex sets of healthcare data.
  • Be detail oriented with strong analytical, communication, critical thinking and math skills
Schedule Mon-Fri
Hours 40
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Title HUD Full Charge Bookkeeper
Categories Administration, Chelsea
Location Chelsea, MA
Job Information

The HUD Full Charge Bookkeeper is responsible for the financial statement preparation of all HUD projects through balance sheet reconciliation.  The HUD Bookkeeper prepares and manages HUD Accounts Payable and Accounts Receivable.


  • Responsible for the accurate reconciliation of designated balance sheet accounts for NSMHA.
  • Assist with the administrative and operations of NSMHA fleet of vehicles.
  • Responsible for monthly closing, preparation of HUD budgets, billing, and reconciliation of accounts.
  • Maintains client rent databases, security deposits and rent receivables.
  • Responsible for tenant rent collection and lease recertifications.
  • Responsible for the administrative monitoring of agency vehicles, vehicle insurance, and licensing and regulatory related vehicle business.


  • BA/BS in Accounting (or similar field) and three (3) years experience; or seven (7) years experience in a related field in place of degree.
  • Proficiency in Excel and automated accounting systems.
  • Certified Occupancy Specialist (COS) or Property management experience preferred.
Hours 40 hours/week
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Title Medical Director, Agency
Categories Administration, Chelsea, Healthcare
Location Chelsea, MA
Job Information

North Suffolk Mental Health Association is one of New England’s most respected and progressive mental health services organizations. The Medical Director is responsible for overall management of all medical matters for the Agency, providing leadership with respect to strategic planning, compliance and operations.

  • Works closely with North Suffolk Executive Team Leadership, the Department of Mental Health, and the Massachusetts General Hospital Department of Psychiatry.
  • Develops initiatives to ensure consumers receive medically and psychiatrically appropriate services.
  • Conducts evaluations, crisis intervention, and consultation as needed; maintains a small clinical caseload.
  • Assists with recruitment, hiring, evaluation and credentialing for medical staff.
  • Provides clinical and administrative supervision.
  • Participates in committees addressing community needs.
  • Develops new programming addressing quality and outcomes measures and improved health integration.


  • Desired applicants possess competence, credentials, and experience to make independent judgments about cases and systems and are able to develop systems, practices, and policies regarding healthcare needs.
  • On-call after hours required.
  • Minimum of five years of professional experience, with current and valid registration as a physician under the Massachusetts Board of Registration in Medicine.
  • Board Certified by the American Board of Psychiatry.
  • Prior demonstrated competency in management and administrative roles.
  • Addictions experience required.
  • Experience in community and public sector mental health required.
  • Buprenorphine waiver preferred.

NSMHA is an active teaching and research site, with possible appointment with the MGH Department of Psychiatry.

You may apply on line or you may mail or fax your cover letter and resume to Recruiter, 301 Broadway Chelsea MA 02150/fax 617-617-912-7971

Schedule M-F
Hours 40 w/on-call after hours required
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